How long does it take Modal to get back to you if you got a ticket number. I had a problem

Is anyone else having a problem with support getting a ticket number when out of work? Four days running I have requested a ticket and its like pulling teeth to get one--didn't used to be like that. Any thoughts. ...

I put in a PTO request a month ago for a single day this week and have yet to hear from my CCM. I've e-mailed her a total of 3 times about this, but have not yet heard anything either in e-mail or on Schedule Source. Maybe the technical staff could get hold of her, or maybe I'd get fired for using the new ticket system inappropriately? ...

Mine is still down and I can't even get in to get a ticket number. ...

Anyone receive a master ticket number for the downtime yet? Haven't heard anything back from Remedy yet 3 hours after placing ticket. ...

I quit Nuance over a year ago and just recently sent computer back (their delay, not mine). I'm supposed to get computer deposit money back but haven't yet. Does anyone know the correct phone number to contact regarding following up on this? Is it Human Resources? Only numbers I have are old TM and HR number from 2011. Thanks. ...

Equally performs NUMBER FOUR SIGNS with assistance of his upper extremities. Could this be putting the ankle in the back of the opposite knee to create a "4" sign? Never heard of this... ...

the hiring process take. What is the time frame from the time you apply to the time you type your first report. Thank you. ...

Could someone please tell me how long before you are eligible for insurance with this company? Thank you in advance! ...

For those of you who work for TTS, how long did it take to hear something after the initial email with a list of questions? I emailed the answers to those questions a few days ago. ...

I tested for them and a couple of others. Got offers for the others but would like to see what NEMT can do before I accept anything. Does anyone have any idea how long they take to respond after testing? This happened once before with another company I heard from after I accepted another offer. Don't want to jump the gun but don't want to not have a job either. ...

Just curious if anyone has heard back from their CCM regarding holiday PTO. With the big switch of from CTL back to CCM I am afraid that all my requests will go unanswered. So what do you do when your PTO request (holiday or not ) is left sitting? Do you take the day off anyway? ...

Just curious. Sent in CL/resume Saturday. Know they got it because I had to resend resume. Wondering just how long it would take to get to working because have to get security clearance certification and background investigation. Sounds like a long time. ...

I applied for a hospital job (non-MT) about 2 weeks ago and have heard nothing yet. I am just wondering how long I should wait to hear back. This is not the only job I applied to, sending out resumes, but this is the one I wanted. The job is still posted on their website, so presumably not filled yet. Does it normally take this long or am I being unrealistic? Should I just move on? I want to move on, tired of waiting. Just wondering if anybody else has a ...

How long does Precyse take to get back to you after the testing? Or do they not even get back to you? What's the scoop on these people? ...

Any long-time MTs (over 30 years) having chronic neck/back pain, hand pain, wrist pain, migraines, etc., ever had luck at filing a workers comp claim? ...

Is anyone in the same boat? I am seriously contemplating it because I can't afford my medications, groceries, rent, bills, living, etc. anymore. ...

doesn't matter to you, the MT will fix it. So what it takes MY time, so what it throws me off when I'm half way through the report and realize I may have it wrong and have to leave the screen, relisten to the beginning of the dictation, and change it..What do you care doc? you make a crap ton more money than I do, so obviously your time is more important.. ...

How long does it usually take to get a ticket # for NJA? I sent e-mail about this yesterday morning and still have received no ticket #. ...

I submitted my first ticket for an F11 and got a call back within the MINUTE! Qcare person said they had NO IDEA what it was for, what F11 was or what they were suppose to do with the incident report, put me on hold to ask someone else about it then suggested I call someone for technical support if it was an ASR issue. I read and re-read the emailing and followed the instructions to the "T". This is just laughable, and yet I hope I don't get my head chopped off for the F11 ...

I just spent about 1/2 hour with an Indian tech guy for him to clear DQS so I could sign in again. He gave me a ticket number. What do I do with that? Usually whenever things like this happen, my CCM takes care of it, we just notify her, but she is off for a week. Do I report this incident in Remedy with the ticket number? This is horrible, I could hardly understand or hear this guy. Thanks for any help you can give me. ...

Did anyone every get the master ticket number from when it went down the other day? My CCM said she would let us know when she got one but so far I haven't heard anything. ...

where do I place a no-work ticket? ...

Does anyone know? MQ mail still not working for me so how do I send email to support and CCM to open ticket? ...

How long does it take Modal to get back to you if you got a ticket number. I had a problem - PAMT

I never get called back... only an email saying it - was resolved.

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