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Non-stat reports labeled as stat - Drives me nuts
Posted: Sep 01, 2014
I know this shouldn't bother me, but I have this doctor (and he has a PA-C under him that does it too) that STAT every file. He's an urgent care doc, so I get that he thinks because the place he works is called "Urgent Care" that everything he does must, therefore, be "urgent." But it's simply not true. Your "urgent" sinus infection which you felt you needed to STAT got pushed in front of several files that your colleagues who actually sent patients to the ER by ambulance but didn't think that the report needed to be done STAT.
Of course, he's an ESL and a horrible dictator, so the reason it bothers me most likely has to do with the fact that I'm the only MT left on the account tonight and now I'll be stuck with only his work until the end of my shift.
I've brought this up to my manager in the past, and she 100% agrees that he shouldn't be doing this, that he was an "arrogant hat" for doing it, and that she would notify the client (especially since they pay more for STATS), but apparently he's special. Whatever.
Just venting. I hate working holidays for pennies. Bah humbug. ;-)
Unfortunately, since all the doctors - are demi-gods
[ In Reply To ..]and walk on water, they get to do whatever they want, and these days, all the transcription departments, whether in-house or outsourced, knock themselves out to kiss their behinds because they all know that it is just a matter of time before neither us nor them will be needed.
I was thinking something similar to your topic of non-stat dictated as stat. I have had doctors and others dictate all their discharge summaries as stat.
Tonight I have this absolutely horrid ESL dictating "this is a stat H&P" on everything he did tonight. What makes it so laughable is that it takes 3-5 times as long to edit his VR reports because his dictation is such colossal crap. So essentially anything he dictates, whether he says stat or not, is just going to take an awful long time. Just how do they do it? Open their mouths 1/4 inch and do all that dictation?
I have to laugh at one doc...SM - Old Anon
[ In Reply To ..]who no matter what he dictates says at the end of the dictation, "please make this stat." It's usually transcribed within an hour or two after he dictates it, and it was never entered in the system as a stat in the first place, just a regular old note. I always shake my head and wonder at the ignorance.
one of my pet peeves - nm
[ In Reply To ..]nm
Me too - grrrrrr
[ In Reply To ..]I have two of those. Hate them both.
One is extremely picky and will ring the office to complain if he thinks we're taking too long. He's part of a big inner-city hospital and has actually said that he doesn't care if his "urgent" files that were only just dictated push files that are almost out of TAT down in the pool. Thankfully his are usually fairly short and very repetitive - it's the only thing that's good about them.
The other one is worse. He speaks English with an accent (maybe South African or NZ) but he's fairly clear and doesn't rush. Either he thinks he's unintelligible or that we're dumb (or both). He dictates every 10-minute file like this (for a line count your perfect dream dictator would rattle out in four minutes at most):
"She had a positive fecal occult blood test.
I'll say that again.
She had.
A positive.
Fecal.
Occult.
Blood test.
That's F for Friday. E for Edward. C for cat. A for apple... "
And every letter is "urgent" because he dictates two days before their NEXT appointment instead of when he saw them six weeks ago.
A failure to plan on your part does not constitute an emergency on mine.
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