A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Companies who avoid answering questions - NEPAMT


Posted: Aug 13, 2012

Do you ever find it annoying when you are getting enough work each day in the pool and all of a sudden some of the doctors or accounts "disappear", and when you ask your boss about it, they do not respond to your question?  It is not that I am inconsistent with my coverage on the accounts or doing poor-quality work, I am off of QA and do not get any negative feedback, or any feedback for that matter, from the client.

You cant ask anything just once, or even a few times. You have to - ask until you have an answer. SM

[ In Reply To ..]
Put a very nice request for whatever info you are wanting into your expander. Then very easy to send an email OFTEN, and hopefully TL is smart enough to realize what you are doing. At that point, it becomes easier to just answer you or at least move you up to the next person. Heck, I have even cc'd Vern on emails before (not that I think he gets it but at least the TL knows I am done playing around). And you can't be afraid to talk to anyone that can help. No matter how high you go up the ladder they are still just ppl, no different than you or me. (Well, maybe more immoral than you or me but that is a different post)

Anyway, you have to be persistent. Why should they answer an uncomfortable question when 99% of the time, if they just ignore such question, it will stop being asked.


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