Sorry so long - but I have to vent and try to get some help with this issue.
I have been working for a company for nearly a year now - started as an MT, moved up to editor, and recently started with a new account we brought on as a QA Lead.
The account is voice recognition to begin with and with all fresh doctors, it really is horrific at this point - so we are definitely struggling until the voice engine does better. The company has started to hire MTs to act as first round editors - mo ...
Do any of you answer your phone if your HDSM or PC calls you during work hours? I got a phone call earlier from them, but I don't feel compelled to call them back, as they didn't leave a voicemail. I am not about to sacrifice my line count for a probably pointless phone conversation. ...
Do you ever find it annoying when you are getting enough work each day in the pool and all of a sudden some of the doctors or accounts "disappear", and when you ask your boss about it, they do not respond to your question? It is not that I am inconsistent with my coverage on the accounts or doing poor-quality work, I am off of QA and do not get any negative feedback, or any feedback for that matter, from the client. ...
Just because what I ask may not be relevant to your bottom line of keeping things in TAT doesnt mean it isnt important..If I take my time to write to you, have the common courtesy to respond...Dont worry I wont write anymore,,and I damn sure wont answer what is written to me...Ill do my job to the best of my ability as always and answer to myself and myself alone ...
Anyone else have the problem of "selective" email answering by their supervisor or whatever they are called now? I've sent several emails (different subjects) & wow got an answer within an hour on one thing (respositiory) but others I don't get any response. Hmmmmm....... ...