A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Someone in our Facebook group posted an email from our instructor - MModal Coding student

Posted: Sep 06, 2014

saying we will be back on track in the program next week and have several chapters and power points ready to go. Just thought I would pass on the good news to you guys.

MModal coding - Anna Rose

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How do you get into their program?

you have to be an MT and then test when - they send out the notice

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x

I think you have to be working for MM - in good standing, too.

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If you want to learn coding, there are other ways to get training. You don't have to go to work for MM to do it.

yes this is true you do have to be in good standing and yes - you can go about it a different way

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but it is hard to get a coding job with no experience.

It is hard to get any job with no experience. - People somehow manage

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NM

I had no problem with MT - practically had hospitals fighting

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over me. but then again that was 13 years ago.

Me, too. Back in the '80s I applied in person, - cold (no ads posted) to 4

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hospitals in one day, and got offers from all four of them. The two highest hourly offers bid against each other, then ended up at the same pay rate. I chose the one that allowed me to choose any hours I wanted to work. Those were sure the days, weren't they?

MModal coding school - Anna Rose

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I have coding experience, but none recently. I was thing of this as a refresher of sorts. It sounds like I need to take another route.

You may want to think about applying at MModal - they have taken out an ad in For The Record

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regarding their coding services. They are having a big push right now in their coding department and are trying to get their current apprentice students through because the demand is so great for their coders.

I believe a lot of those students are going to - end up getting the shaft. :(

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nm

Of course they are...It is Mmodal, after all. NM - L&L

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nm

Not sure what that means -- pls explain. - Coder

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"Get the shaft"? Not sure what that means. Could you explain?

MM trains some MTs to code. No matter what happens on the job after that, those trainees have acquired a valuable skill that they did not have before. They can then get certified or at least be on the road to it. The program includes an experience component.

Nothing in that says "shaft" to me ... it all says "enhanced employability."

What am I missing here? What exactly do you think MM is going to inflict on those people?

Same here. We are getting paid to learn and immediate job placement - what is the downside?

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Jealous much?

The downside is... it's M*Modal. Read this - board. Look at their track record.

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It's dismal, to say the least. Whatever your pay rate is at the start at M*Modal, it will NOT go up. It will only begin to decline, and your accuracy and production times go up. M*M has NOT suddenly gotten religion about treating their employees in a just and moral manner.

Again, please explain why that is a problem - for these trainees

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How is that going to be a problem for these trainees?

What exactly do you think will happen when trained, certified ... and now experienced ... coders start looking for another job?

Because the goal of MModal is to send EVERYTHING - overseas

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They don't try to hide that fact and announce it regularly. They have already sent the majority of their transcription overseas. What is left to profit on in the US now, except billing. The training is not limited to U.S. students.

You will study, work for them for 1-2 years, and they'll brag to clients about their great service and quality. You will be the bait to get the clients, all the while they're slowly sending it all out of the country. Then they'll slowly phase out jobs to the U.S., cut the pay, and NJA or QA fail you death until you quit. That's what MModal does.

It's dismal for them because their contract states - they have to work a prescribed - sm

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amount of time (1 year? 2 years? I forget) for M*Modal once they become certified. During that time they'll have to put up with all of M*M's typical b.s. Meanwhile, the field will likely become saturated, because Americans aren't the only ones being trained in coding.

Unlikely - and unrealistic

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These are all MTs who were on good terms with MM, so they were/are unlikely to be treated that way or perceive it as you do. Regardless, it counts as experience.

You greatly overestimate the potential for anyone to oversaturate an entire career field. It is much larger than MT and has a considerable number of routes into aligned fields, so people are always moving up as entry-level coders are moving in. Coding is not just the job these trainees are earning ... there is a lot more above and beyond that.

MM is not the only employer in the universe. That might be hard to see from your perspective.

Time will tell... - nm

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pay cuts, increased productivity requirements, - L&L

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performance management, nit-picking to death..just the usual MM stuff.

Aren't you obliged to work for them 1 or 2 years. How do you know you will be competitive for any work outside of MM after that time?

Please explain why you think they will - not be "competitive"

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I don't mean to sound argumentative, but you are raising speculative objections that, to me, seem to have no basis in fact.

How do they know they will be competitive for any work outside of MM? Why wouldn't they be??? Is this dreaded MM famous for brainwashing? For implanting hypnotic suggestions to compel belching and nose-picking in interviews?

What on earth could they do to render a certified, experienced coder unemployable in "any" job??

L&L always seems to be trying to stir up trouble - sm

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whether on the MM board, coding board, or any other boards. Just ignore her and don't get goaded into anything with her. She has nothing good to say about anything.

They may not be competitive because look at - the way M*M does everything else. (sm)

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Look at how they've run their transcription business all these years. High offshoring. Low standards. Cheapest, fastest way possible for everything they do. Why would they suddenly change their modus operandi when it comes to coding? It's just another cash cow to them. They want it fast; they don't necessarily want it good. So my money says that's how they'll run their coding classes. Look at it right now - glitches and delays. It'll be interesting to see when these students finally get to actually start coding. If ever. And the fact that they're also training their Indians in coding speaks volumes about quality, as well. If a coding job has applicants from an accredited school, like Andrews, and from a rather fly-by-night operation like M*Modal, I wonder which one applicant they're going to choose?

You are seeing this wearing - MT-colored glasses

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First of all, the discussion is about trainees who COMPLETE the program. Until then, they should not be bound by any agreement to work 1 or 2 years. If the program doesn't fly, they are no worse off than when they began.

Second, low standards won't cut it in coding. Disagree all you like, but coding has a direct connection to revenue. It is hard to get paid, much less optimally paid, because the requirements are complex and change constantly, and because the carriers make so many errors.

Third, the types of facilities that M*Modal is trying to attract require AHIMA certifications. M*M also requires AHIMA certificatiins. It therefore has to train to those standards. They will shoot themselves in the foot to train less, simply because the percentage of uncertified coders will get too high. They can accommodate no more than a few by supervising them closely.

Fourth, the delay and problems they are experiencing seem to be due to trying to set up a training program from scratch. The first instructor quit, the second does not seem to be able to put lessons together, the software doesn't work, etc. With the delay in ICD-10, they don't know what to do and don't need the coders, who were intended to do ICD-10 overflow.

Fifth, if they had a training program in India, they would be using it here, not floundering around trying to invent one.

Sixth, they have a huge problem with using Indian coders in that AHIMA no longer offers certification exams there due to a cheating scandal. See my comment above that AHIMA certification is required. If they cannot take the test, they cannot certify.

Finally, employers don't much care where you got trained ... they care only about certification. Once the coders have worked in a job for even a few months, the certification will win out.

You know, you aren't a coder and don't seem interested in becoming one, so I have to wonder what motivates you to come here posting imaginary problems and misperceptions about things you know nothing about to discourage others.

You also mentioned "accredited" coding programs. Accredited by whom? If you don't understand that, why would anything else you say be correct?

Bravo! wonderful post MT Color Glasses - all of the above is so true

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You hit the nail on the head with all of your points. I am currently in the program and agree with everything you said, ESPECIALLY the 4th point.

I hope for your sake that most of what you say - is true. However, when it comes - sm

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to the snake-in-the-grass you're dealing with for training and potential employment, its history is not on your side.

I do not work for them, - sorry!

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You seem to be assuming that I am one of those trainees and that I am just making things up or repeating what MM tells me.

I am not. I'm someone who is familiar with the industry, looking at it from outside. I am just explaining things as they are.

I also have no stake in this and nothing to lose either way. My only interest in the discussion is in keeping paranoid nay-sayers from getting away with discouraging people who had the wisdom to choose to better themselves.

Choosing to better oneself and going from frying - pan to fire are two different things.

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8)

Nothing about what they chose is - jumping into the fire.

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Choosing education is never a bad move. Nothing about their situation could be construed, at least not by knowledgeable persons, to be jumping into the fire.

I think that most of the other side of this discussion has been fueled by sour grapes.

They have put out a full page ad in For The Record - regarding their coding services

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They are serious about this initiative. I challenge you to find a full page ad anywhere about MT services. Times are changing, MT is no longer lucrative. Bottom line, it's not about India. India is only a pit stop on the road to the death of the MT industry. If you had any idea of how much money they are pouring into this training program you might not be so eager to dismiss it. Additional equipment, training pay, instructor pay, books, etc. The problems with the program are not directly MModal's fault. They had an excellent instructor in place. She left, ICD10 was delayed and her replacement is incredibly short tempered and rude. But, there is no other alternative for now. I won't even start on the software problems and IT issues. There has been a deadline issued for the program now and things should be getting underway.

You are right, we could go to Andrews. Would it surprise you to know that some of the MT coding students HAVE completed coding programs? It is extremely hard to find a coding job without experience. You really need an apprenticeship program, which MModal is providing. It only requires a 1 year commitment on our part. The only risk involved is discovering you do not like coding. You should discover that well before you receive any bonus pay and should you decide so after that all you have to do is pay back those bonuses. It is a win win situation for me. I hope you are happy where you work and your current situation, because I know I am!

Just a note on that - sm

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I'm glad you are in the program and doing well, and I agree with most that you say. I just want to point out that putting a full-page ad in For the Record is more of an indication of desperation than anything else. Those other companies that have tiny ads are the long-standing ones which do well. They don't have tiny ads because they can't afford anything else, but because they don't need anything larger.

Although it might seem to you that M*M is spending a lot on this program, they really aren't. The whole instructor, software, etc., problem is evidence that they don't understand what they are doing and are not spending *enough*. They aren't even close to spending as much on books and instruction as some schools. Even the delay in ICD-10 should have been anticipated. It should not have been a problem if the program had been structured correctly from the beginning.

It isn't hard to get a coding job without experience. It is only hard to get one without having to drop back to entry-level pay.

There really aren't hordes of new, but certified and COMPETENT coders out there looking for jobs. If there were, M*M would have been able to staff its program with them. They can't find them, though. There is a SHORTAGE of coders. That is what is driving the interest in retraining MTs.

They were serious about MT, too. And look - how well that turned out.

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.

It is a home-grown program, suitable to MM needs - L&L

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This company is notorious for screwing people over and has been sued more than once for such. Why would they bother to train you for something you could use somewhere else.

No, I'm not trying to stir up trouble. I have absolutely no faith in this company. By the time anyone finds out the outcome of this program, I will be retired and no longer care about MM.

Ahhh, now I see! - Finally! The truth is revealed!

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It is all a cunning plot! They are going to train them, but not train them, so they will pass certification exams to be CPC's and CCS's, then discover that they can't work anywhere else because ... bwahahaha!!!. . . they can't really code!!! Very ingenious!

Thank goodness someone figured it out.

Exactly what I've been thinking all along. Why - would they want to put that - S/M

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much effort into building a training program, only to have them leave for better-paying in-hospital jobs? If their coders are trained for working specifically at M*M, with M*M software, they may find it difficult to leave in the future unless they invest in more schooling. That would perfectly position M*M to start cutting pay and benefits to coders because they'd have them right where they want them.

There's nothing at all wrong with wanting to be a coder, but I see this M*M setup as nothing but a TRAP.

Clearly, you are not a - coder.

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Clearly, you are not a coder. If you were, you would understand that there can be no such thing as training someone to one company's situation so that they can never work anywhere else. That is just paranoid nonsense.

MModal encourages us to become certified. In fact, we - will get a pay bump if we do so

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we could go anywhere with experience and certification. Given your MT experience I know it is hard to believe but they do try to retain corporate talent. They will work hard to keep their coders with bonuses and additional incentives.

But it was okay for Webmedx to buy out MTEC? - just saying

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Webmedx bought out a transcription school and trained MTs on their platform and software and guaranteed them a job when they finished. It beats begging for experience like me and so many others had to do when we first started because nobody would hire us even after finishing school. Experience is experience and if a company is willing to not only pay for it but pay you to get it you are silly not to jump at the chance.

Certification for MM is optional, not required. - CT

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The MDS2Coder program does not, as yet, require the participating individuals to obtain credentials. They encourage it with the potential for increased pay, but again it's not required. For those individuals looking to get their foot in the door somewhere else, I hope they take the initiative to seek AAPC/AHIMA credentials, though I don't know that the MM program will properly prepare them for either.

Do you know if they are going to offer it - again to MModal

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employees?

More than likely. here is a link to an article by the instructor - Focus on Staffing

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http://mmodal.com/articles/focus-on-staffing-coder-retention-in-the-run-up-to-icd-10/

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