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Trans Tech positions and flexing - wondering

Posted: Jul 19, 2013

anyone willing to share about the schedules at TransTech, if you have plenty of work during your scheduled shift or do you have to do a lot of flexing outside your schedule to meet production? . . and also what the ratio is of straight transcription to voice rec on the oncology accounts? Any help is appreciated. TIA

TT schedules and workload - ExTT

[ In Reply To ..]
I left there a couple of years ago due to lack of work on the 2 oncology accounts to which I was assigned. Even when there was no work, I was not allowed to "flex." I had to babysit the computer (uncompensated) for the entirety of my shift and check every 15 minutes or so for work "just in case."

The ratio was at least 90% editing and 10% straight transcription. The exception to this was when the residents would rotate and the new clinicians would be on straight transcription for a short period until they were "voice trained."

I actually loved my primary account but could only count on having work 3 out of 5 days of my scheduled work week. I ended up working pretty much working 7 days a week chasing work and trying to get enough lines to at least pay for my insurance. I transferred to another account on another shift, hoping for more work, but found I would sit for 2-3 hours every morning with no work at all.

The pay was decent at that time (or would have been if there was sufficient work). I eventually resented not having any work but still being tied to the computer and not allowed to officially flex, especially on holidays. Clearly if there was no work during regular workdays, the likelihood of anything coming through on a CLINIC account on a holiday was ridiculous, IMO.

I loved it the first year or so I was there. Plenty of work, loved my supervisor and had a great rapport with her, and great QA; however, when the work started drying up, it went downhill fast for me from there.

Maybe things have changed now and there is ample work, maybe not. Hopefully a current employee will post about the current state of things.

HTH.

Maybe I'm an oddball, but I have very rarely not had work...sm - Not unhappy

[ In Reply To ..]
In the 4+ years I've worked there. Of course, like everything else, that is subject to change. Just wish I could make more money, but then I'm getting older, slower, and more tired!

Flexing - me

[ In Reply To ..]
You are expected to stick to your schedule unless you run out of work, but you get backup accounts. The problem with them is, I don't believe they count headers or spaces. It can take 10 minutes or more to find a patient, which is your time, and you can work your tail off and get NO line count. There is no pay for working weekends, which they always email about constantly, unless you are scheduled to work a weekend, so it's your nickel, and they don't pay that well. The VR takes up at least 98% and it's bad, you end up retyping on your own nickel as well. Keep a folder of QA info, because it varies from QA to QA, and the entire company is copied on it. People aren't especially friendly, seriously, to be in Texas and some actually delight in reporting the least thing to try and cause a problem. Didn't run out of work very often at all, it's the pay that sucks and the politics. They do not follow BOS and have their own way of doing things, but you aren't told or given any type of handout to describe what "that way" is.

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