Sending to Client - DOT

Posted: Aug 24th, 2019 - 11:50 am In Reply to: Thank you for answering. But in what cases are you allowed to pend to client - vs. allowed/required to pend to PennHealth?

You can pend directly to the client for blanks, verification of visits, verification of demographics, content/terminology review, contraction/inconsistency of dictation, poor sound quality, verifying cc:, and there is also a pend for "other" so that if it does not fit into these categories, you can pend it and explain.

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Does Penn Health penalize you for sending to - QA (Views: 619, 2019-08-23, 1:07 pm)
- PennHealth QA - PennHealth Mgt (Views: 684, 2019-08-23, 1:36 pm)
  - So Why Put it in the Contract - Confusing (Views: 565, 2019-08-23, 4:04 pm)
  - That is sort of an evasive non-answer - MT2 (Views: 420, 2019-08-23, 5:46 pm)
  - Could you please clarify this? If you pend to the client, no change in rate, but if you pend - to PennHealth, you're paid less?? nm (Views: 396, 2019-08-24, 12:51 am)
    - Clarifying - DOT (Views: 605, 2019-08-24, 9:37 am)
      - What about this audit penalty that knocks you down - to 2 cpl? (Views: 590, 2019-08-24, 9:50 am)
        Audit Penalty - DOT (Views: 488, 2019-08-24, 11:41 am)
        No the audit penalty is a flat rate $20 per error - dont mislead them (Views: 365, 2019-08-24, 9:18 pm)
        Your facts are outdated and YOU are misleading them. - DOT (Views: 495, 2019-08-25, 6:23 am)
        There is still a penalty- and I stated it was decreased - read my posts- keep arguing (Views: 485, 2019-08-25, 6:48 am)
      - NOT very excellent if they penalize you for errors or blanks - Another way to screw the MT. nm (Views: 405, 2019-08-24, 9:56 am)
        Assuming the Worst - DOT (Views: 345, 2019-08-24, 11:45 am)
      - Thank you for answering. But in what cases are you allowed to pend to client - vs. allowed/required to pend to PennHealth? (Views: 431, 2019-08-24, 11:45 am)
        Sending to Client - DOT
        Thanks again. It doesn't look like there's much left over to have to pend to PennHealth? - nm (Views: 569, 2019-08-24, 2:44 pm)
        Exactly - DOT (Views: 324, 2019-08-24, 2:53 pm)
        You say you manager looks out for you but - sm (Views: 414, 2019-08-24, 9:48 pm)
        "which they do require that at the start when you are on 100%" - Ah, right, thanks!! sm (Views: 407, 2019-08-24, 10:31 pm)
        That is not true - DOT (Views: 499, 2019-08-25, 5:19 am)
        No read the post above- if you send to pennhealth QA - IT IS 2 CPL (Views: 471, 2019-08-25, 5:25 am)
        Manager - DOT (Views: 497, 2019-08-25, 5:15 am)
        Like what? When I was there she did nothing but empty promises - lol (Views: 494, 2019-08-25, 5:22 am)
        Please get your facts straight - DOT (Views: 394, 2019-08-25, 5:32 am)
        Please tell me what has changed then! I am still waiting to hear! - still has an audit penalty and still 2 cpl for QA (Views: 360, 2019-08-25, 5:38 am)
        PennHealth - PH Manager (Views: 565, 2019-08-25, 2:42 pm)
        Thanks, but could you specify what kinds of things *do* have to be pended to PennHealth only? - sm (Views: 399, 2019-08-24, 10:24 pm)
        I hope this explains it better - see message (Views: 379, 2019-08-25, 5:13 am)
        Oh also - If you fail an audit with Nuance they will - put you back on 100% QA- thus 2 cpl (Views: 452, 2019-08-25, 5:23 am)
        Not True AGAIN - DOT (Views: 460, 2019-08-25, 5:27 am)
        I see she "you" will stoop to a new level to get people to come work - smh (Views: 382, 2019-08-25, 5:36 am)
        Pend to QA - DOT (Views: 371, 2019-08-25, 5:24 am)
        Thanks. I guess it's all moot, though, because halving pay for any reason is totally - unacceptable to me. (Views: 435, 2019-08-25, 6:37 am)
        They tell you this then if too much gets sent to their QA - they have you send it to PH QA (Views: 617, 2019-08-24, 9:17 pm)
        I would not by any stretch of the imagination call it good - at 2cpl and $$ penalty. SM (Views: 543, 2019-08-24, 9:42 pm)
- Dont forget the error penalty they smack on you! - nm (Views: 411, 2019-08-23, 8:21 pm)
- They also have a penalty if you dont produce - a certain # of lines (Views: 345, 2019-08-25, 7:11 am)