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Sending to Client - DOT

Posted: Aug 24th, 2019 - 11:50 am In Reply to: Thank you for answering. But in what cases are you allowed to pend to client - vs. allowed/required to pend to PennHealth?

You can pend directly to the client for blanks, verification of visits, verification of demographics, content/terminology review, contraction/inconsistency of dictation, poor sound quality, verifying cc:, and there is also a pend for "other" so that if it does not fit into these categories, you can pend it and explain.

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