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OOW procedure or guidelines? - MT


Posted: Jan 01, 2015

Where are the guidelines for this, looked on Enrich/employee handbook, can't find it.  TTIA!

OOW protocol - anon

[ In Reply To ..]
It's on p12 of the Nuance Transcription Services Employee Handbook, or at least it is in my copy.

Found it Thanks! - MT

[ In Reply To ..]
I did a "find" search for OOW, and it didn't find it earlier, would have if I downloaded it I think, but all good and thanks!

Doesn't your TSM constantly bombard you - with their stupid OOW guidelines

[ In Reply To ..]
the past few days I have actually clocked in for 3-4-5 min at a time to do 1-2 jobs then NSA then wait 15 min only to have 1 job pop up for another 3 min on the clock, and this went on for hours until finally after the 15 min I got NSA again and could call it a day. I racked up a total of 1 hr 41 min for the day - totally INSANE!!

That 15 min thing is crazy aggravating.

That is insane! - anon

[ In Reply To ..]
I used to do that at MM, it was so infuriating, at 12 minutes OOW to have a job pop up. I won't do that here. I run out of work, I don't check again, I just wait my 15 minutes and I'm done. Checking back and waiting costs me $$. MM finally changed it to 6 minutes before I left because 15 minutes was just too long. Hopefully N will follow suit, but not unless we all complain enough.

I cannot tell for sure but--sm - anon

[ In Reply To ..]
if you are waiting 15 minutes for each individual OOW notice, that seems to be incorrect. I have been told that it is 15 minutes total so if after 12 minutes, I get a report, then I only need to wait an additional 3 minutes before signing off for the day if I so choose.


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