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Are the QA incentive and production incentives tied to each other - anon

Posted: Dec 12, 2012

I have been on a conference call. I am a former transcender. I thought it was pretty clear that the QA and production incentives were not related to each other but people seem to be confused. What is the feeling on this? I thought it was pretty simple.

you have to reach - the 99.4% QA score

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to get the bonus or incentive, as well as you cannot pend more than 10% of your work and meet your minimum line requirements. They are tied together. Your post audits are only on a quarterly review. So if you only get a 99%, you are out of the incentive pay until the next quarter. Hope that helps.

Incorrect. Please view the meeting, folks. - sm

[ In Reply To ..]
The 99% bonus based on production is the same as ever, except only being allowed 10% QC submissions now instead of 15%. There is a new additional Quality Bonus that requires 99.5% QA score (not 99.4%) and is not dependent on number of lines produced, which is good for part-timers, since they weren't eligible for the other one if producing under 14,000 lines per pay period.

"Please view the meeting" - NTS MT

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I would be happy to view the meeting if someone would send the link. I was not able to get in yesterday after registering so couldn't view it then. Asked my lead and she said she "would see what she could do." Right.....

There [was] a post farther down the board with it. - sm

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~~see link to link~~

Mods deleted it. You'll have to get it from your TSM, sorry.

that says a lot, IMO - nm

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My point was really nothing to do with that... sm - depressed

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Even if I max out the production incentive and get the full 2 cpl, I STILL take a 0.0075 (almost a full 1 cpl) pay cut from what I was making. In the letter they sent me saying they would make up the difference for 3 months to "give me time to increase my production" (what an insult by the way), it said they estimated I'd be losing approximately $600 a month. I'm already a very high producer. I might be able to squeeze in an extra 1000 lines per pay period if I really push, but not the 6000 they're asking me to do. Basically that letter is a way for them to shift the blame of their pay cut from them (where it belongs) to me, and it's disgusting and insulting. IF I manage to get the 15% quarterly bonus with a 100% QA score, I can come close to breaking even, but that still doesn't make it where I can pay the rent until I get that first bonus in April, and let's face it, consistently getting 100% is impossible without stopping to completely proofread each document, which then drops production accordingly and negates the extra money.

This has been the trend for years now. - anon

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The ultimate goal has been to bring all of our salaries down to pretty much minimum wage. Most of us have been in your shoes for years now.

It was once a great job but those days are long since over and there are only a few MTs left to assimilate into the "new" reality of the industry as a whole.

Believe me. That bonus is a pie in the sky. They will not - let you reach quality score to qualify.

[ In Reply To ..]
That is what Nuance is famous for. They have it out there just for show. You'll never qualify for it so if you are counting on that to pay your bills and survive, you'd best start looking for a second job to supplement. Pay is based on a newbies expectation and Nuance knows that and is what they focus hiring on. It 'aint what it used to be.

Agree, bonus is nearly impossible at 99%, no way for 99.5%. - anon

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I have been here 2 years and get the bonus 1 quarter and then the next quarter I am below 99% again (always barely under).

It is rigged against the MT. I never count on the bonus. Also, any reports that get audited the last 2 weeks of the quarter are always the most harshly scored and they refuse to reverse them as they are too close to the cut off point (this was per 2 different TMs).

Something's happened to the posts, they're jumbled up. - sm

[ In Reply To ..]
Look down below under Post A Reply, etc., and you'll see that this thread isn't chained and displaying the same way as it is on the main page of this board. I don't even see your "Say what you will about Transcend" post on the main Nuance page, just the "Are the QA incentive and production incentives tied to each other" post as first one. Did yours get moved from another board?

Must be your computer. It looks fine to me. NM - anon

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xx

Nothing wrong with my computer. - sm

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Main board:

"Complete Discussion Below":

Yeah, that's how I'm seeing it too. - depressed

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That's actually how I found there was a Nuance board. I posted on the main company board and it showed that QA/production bonuses thread as a reply to mine, and then when I clicked on that I found myself on the Nuance board, but my post was still on the main company board and not there. It had me confused for a minute.

well done. poster - I call a foul (nm)

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Thanks. It's very weird, because the original is still over on the Company Board. - sm

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It wasn't moved, so don't know how this hybridization of threads could have happened. But worked out for the OP, I guess, so he/she could discover the Nuance board.

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