Work comp for nervous breakdown LOL? - MModal Livestock

I probably shouldn't even be complaining considering how bad most people have it at this company (and I spent 4 years waist deep in the existential horror of ever expanding BoBs and ASR so I know it can be so much worse), but sometimes the little stuff just drives me nuts.  The last three months have been a QA rollercoaster.  In December, I flunked my quality audit.  Oh my god, I put "were" instead of "was."  I can see how that's a critical error.  Hundreds of patients died, I have no doubt. What if I caused irreparable harm to human faith in the concept of time? 

So fine, not the first time I flunked.  So in January, I passed with a 99.95% and got a ton of praise. Which is ridiculous in and of itself because really who cares?  Quality at MModal is entirely random.  There's a million factors that go into it and only a few hundred have to do with skill or effort. 

Then this month I got a 99.75% with a note that while that's really good, I could still do better as there was in fact a non-critical error and 2 minor errors.  So, let me get this straight, I passed decently above the required limit and it's still not good enough?  Sadly, MModal's email doesn't have an emoticon for wanting to slap your supervisor in the face.  I love the movie Office Space and I immediately thought about the "minimum amount of flair" scene.  The worst part is my QA supervisor seems nice.  It's not like she meant to tick me off.  She just hit a very raw nerve and I'm sick of this company's policy of constant employee aggravation and fearmongering.  What do they want from us!? 

I got a 3rd anniversary card from my boss a few months back (technically 9th, but who's counting, not them apparently) and she thanked for me for being one of the few of her team she could trust to show up for work when scheduled.  There are emails all the time reminding people to come to work.  Not that I can blame those who simply wander off into the woods one day to live in the trees and hunt squirrels with sharpened sticks rather than keep doing this mind numbing crap, but it is a basic tenet of working. 

My supervisor sends out shaming stat lists showing how many people failed QA or failed their production quotas.  And while, again, it is random that I have better quality because I do have better accounts with doctors I love (well, 30% of the doctors are decent, but that's well-above the average), from her perspective quality, production and showing up are how she judges worthiness.  Well, according to her then, I'm doing a good job.  Do I get more money?  No.  Does it mean I don't have to put up with constant belittling and verbal abuse?  No. 

So why am I trying?  The sense of satisfaction in my job?  That ship sailed when they made it clear that the doctors have no responsibility to clean up their dictation.  We hold the patients delicate little lives in our hands and one missing comma will murder someone's loved one.  Doctors are perfect, blameless and pure as the fresh fallen snow. 

To summarize, back when I've been the one chronically squeaking by and feeling like I'm barely avoiding getting canned daily, I was treated like dirt.  When I'm doing well in every category they want, I'm treated like dirt.  They want me to write an essay for my performance action plan because my team's overall quality is failing.  They have no problem with me, but the principal is still making me stay after class to write on the black board what a naughty boy I've been.  I'm an adult and I have to right essays as a punishment.  I have real things to do. 

Here's my performance action plan:  Find a new job.  Any job.  I'm putting in my resume everywhere I am physically capable of working.  Minimum wage?  Bring it on.  I know that corporate America's policy is to keep their boot on the worker's throat at all times, but is it so much to ask that your company just get out of your way and let you work?  Our work makes more money for them than it does for us, so why all the nitpicking?  Someone comes up to me and says "Hey, I'll give you money if you just leave me alone 8 hours a day," and my response isn't going to be "It's a dealbreaker if I can't also crush your sense of self-worth and self-respect while you do it."

And just because they saw for a little while there that I was happy and they feared it was possible I would stop hating my job again, I'm being trained on a new platform with new accounts.  Yay.  Well, at least I got to see what good quality audits looked like. 

Phew... got that out... maybe now I can get to work without throwing my foot pedal out a window... :)

Oh, and a shout out to Mom2Huskies!  I saw your post about MPerks and you are so right LOL!  Nordstroms... yeah... that'll come in handy.  I'm holding out for MPerk deals on antidepressants, a timing belt for a 2003 Buick, resume paper, and gift cards for the dollar store. 

Admittedly, 4 years ago I got a coupon for the Cracker Barrel.  I'm only 1100 miles away from a Cracker Barrel and I have Crohn's so the food would probably finish me off LOL, but it's the thought that counts.  Oh wait, it was a stupid thought too...