A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Remedy email says my issue is resolved - define resolved


Posted: Jan 11, 2013

It doesn't look very resolved to me!

resolved - anon

[ In Reply To ..]
I got that too but if you read further it gives you the master ticket number.


Similar Messages:


Tympanoplasty Instruments *resolved*- Sm
Jul 18, 2014

I've seen other inquiries re: what s/l "barber" needle on tympanoplasty but can't find definitive reference (Is is eponymous and therefore capitalized?).   Re: the forceps - "Kalt" was closest I could find but don't see them being using in this type of procedure, and the ending letter sounds like a "b" or a "p".   "The external auditory canal was visualized once again.  A margin of 1 mm around the perforation was removed circumferentially; this was done with ...


Holy Yikes..got An Email From MedQ With All Email Addresses
Nov 17, 2011

I am sure these are closely guarded as they would let MTs actually communicate with each other..and that would be a no no.. MTs might actually band together ...


Is Anyone Having Email Issues. Just Tried To Reply To An Email And It Didnt Work.
Dec 02, 2014

x ...


Vent - MQCentral Email Is The Lousiest Email
Dec 07, 2010

system devised!  It never seems to work and is so unbelievably slow I can't stand it!!  Glad I got that off my chest. ...


Good Ole MM. They Want Us Perfect But Their Email Saying Email Purge
Oct 19, 2012

x ...


Do They Send Rejection Email To Your Testing Email?
Mar 20, 2014

s ...


Remedy 7.6?? Huh? It's On
Dec 23, 2011

What is this?  I can hardly make sense of the email.  They say it'll make things easier for us?  How many times have we heard that? ...


What IS Remedy?
Apr 06, 2012

I have NO idea what this is?  Does this apply to MTs?  ...


Does Anyone Know How To Log Onto Remedy.
Jun 08, 2012

xx ...


Remedy For F11?
Sep 18, 2012

I know you're supposed to.  Does anyone do it? I did the other day and got a canned reply saying the issue was "resolved."  I wonder in what way exactly was it "resolved."  They're going to take that doctor out of SR? Not likely.  Does "resolved" mean "duly noted" then? ...


How Do I Get Into Remedy?
Nov 02, 2012

? ...


Remedy NJA
Nov 22, 2012

I have run out of work.  Can someone remind this old fart how to get into Remedy?   ...


NJA-Remedy
Apr 25, 2013

What is the point of Remedy posting when there are no jobs- nothing ever gets addressed. Only hear volumes are low!! When am I going to wise up and just throw in the towel. I waste more money by doing this job, no time to cook, clean, etc...I would save money by not worrying about the work. However, If I could work my full shift it would be worth it. Am I being told something, just to stubborn to listen? ...


Remedy - NJA
Oct 06, 2013

First time in weeks that I encountered NJA on my sat evening shift - all week - manager begging people to work OT - So go to Remedy to grab my work availability ticket # and there are now only 2 options - make up time  or time time off.   ...


Remedy Need Help
Oct 13, 2014

Trying to get into remedy...have never used it...what goes in the authentication blank to log in?  ...


Cannot Get Into Remedy. Anyone Else.
Nov 06, 2014

I keep getting some error message. I don't really feel like wasting my time calling support. I really would like to report the problem with QASAR even though I doubt it will get fixed. At least telling them will give me some twisted satisfaction. I have not been able to scroll through the report, and even though clicking on an input link will take me to that point in the report, I cannot scroll back up to the top again ...


Sent In A Remedy
Dec 14, 2014

The darned stoplight is still green.  ...


Remedy Log In Not Working For Me
Apr 16, 2012

Remedy log in not working for me.  They said to try logging in before go live with employee id, central password, w/out an authentication code.  Anyone able to do this? ...


Remedy Sign In
Apr 17, 2012

With Remedy, to sign in we use our email address?  and then for password it is the same password as we use for MQCentral?  Thank you. ...


When You Get In To Remedy, What Are You Supposed To See?
Apr 19, 2012

When you get in to Remedy, what are you supposed to see?  I am not seeing anything although my login and password worked.  Thanks ...


DQS 7 Remedy Tutorial
Apr 21, 2012

Nobody has said "boo" to me about DQS 7, and if there is any relationship to needing it for Remedy 7.6.  Does that mean I missed something?  I'm not going to DL anything until I'm told to do so.  Took the Remedy tutorial.  Had some serious issues getting into training, but finally, with the help of Support got in.  If you are having problems, I would suggest calling ASAP, because my issues spanned over the course of 2 days until it got resolved. ...


Training For Remedy
Apr 23, 2012

how long does it take to train for remedy and do we get paid for that?  I highly doubt it but thought I would ask.  Here we are again taking time from our day having to train for yet another BS program without getting a dime and they will probably change it up again in a year and we have to train yet again for BS and not get paid again.  If we got paid for all the crap we do that is somebody elses job then we might actually make some money!! ...


Where Is This Remedy Tutorial?
Apr 24, 2012

Just wondering where in MModal I would find the Remedy tutorial?   ...


Help - Remedy Question
May 13, 2012

I'm stuck!  I'm trying to report NJA in Remedy.  No problem getting in, but when clicking on "report NJA" nothing happens.  What now? ...


Remedy Does Not Notify CCM?
May 17, 2012

When you submit a NJA it doesn't notify your CCM or the payroll people (assuming you chose to take PTO), so what exactly is its purpose? ...


Remedy/Qcare
May 28, 2012

I have tried to alert my CCM about no work through Remedy, nothing happens, nothing moves on the page.  I have tired to use QCare, it tells me I do not have the right to access when I click on service request.  This is RIDICULOUS ...


Remedy Link
Jun 18, 2012

I attempted to call Support and no one is answering.  I cannot get into DEP now to see if the red light is on. Cannot locate the link for Remedy on MModal Home page.  it still shows the QCare service for Medquist??? Has anyone else tried to send a ticket into Remedy?  Thanks.     ...


Training For Remedy 7.6
Jul 02, 2012

I didn't do the training for Remedy 7.6 when I was supposed to (dumb, I know) and haven't had to use support since QA was dismantled.  Now, out of jobs today I need to leave a message with Remedy but when I try to check in using my name and password (leaving authentication blank), I get a message saying "ARERR (9388) authentication failed".  I have no idea what that means or how to get into Remedy.  I am also unable to get into the online training videos for Remedy by by ...


Remedy Question
Jul 09, 2012

When you have NJA and go into Remedy to get a number there's a place where you select what you want to do (PTO, release from shift or make up time).  There used to be a choice for "none of the above" before Remedy.  I have NJA right now and did my 15 minutes to get paid for that but there's still NJA.  I don't want to be released this early into my shift and I don't want to use PTO or make it up.  What do you guys do in this situation? ...


Ok Maybe Remedy Works
Jul 26, 2012

I submitted an NJA the other day and today I have a new helper pool.  Has this happened to anyone else? ...