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Remedy sign in - ce
Posted: Apr 17, 2012
With Remedy, to sign in we use our email address? and then for password it is the same password as we use for MQCentral? Thank you.
Well... - Read msg
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For the Remedy site: You use your employee ID (on your paycheck). Your P-word is what you use to get into mmodal site (mail, departments, community, etc). Authorization field, you leave blank.
For the training: Supposedly your employee ID as above. Then, supposedly the p-word they gave you in the e-mail, but mine doesn't work.
I can't get into the training, but I can get into the site.
I tried that ID number or whatever it is called, 6 digits long? - Kept getting the
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failure to authenticate message. Just another way to make me feel like a loser I guess.
send them an email - agmt
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I had a problem to start when I was putting in the wrong info and there is an email address in the email about Remedy to send problems to and they answered me within a couple of days. Good luck.
GAH! This whole thing is stupid. - sm
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Took me about 10 tries but I finally got in. Turns out my ID# on my paycheck is different than the one I use for everything else. So, it's my weird ID# and my mqcentral password. Turns out it's hardly worth all the trouble. It's just like QCare. I thought it was going to be something more. I should have known better.
What do you need a QCare ticket for? I just - pick up phone & call when I have a problem..sm
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no time for all that extra. They will send you a copy of a follow-up ticket any way via email.
so that is the difference between doing that way versus calling them?
No, never run out of work. Hope I never do. - but guess I better learn this remedy
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just in case. I dont even know the protocol for running out of work and did not realize this was related to that.
OK I get to use the Ultipro e-mail address, but - what is the password?
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Tried the Ultipro password, the Ultipro employee number, Mmmmmodal password, Mmmmmodal employee number. I don't get it. Very frustrating.
hope this helps - agmt
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ultipro ID number that is on your check, then the password is the one you use for old MQcentral.
He has intact bilateral radioulnar and median nerve sensation. He has some weakness in grip on the left as compared to the right. He is 4+/5 on the left, 5/5 on the right. He has 4+/5 small finger abduction bilaterally. He has a negative *Jean* sign.
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OK.....
It's an orthopedic chart note. Patient has a chief complaint of hip pain.
Dictated: He has a negative [s/l fair, fairs, varus?] sign, a negative fabere sign.
It doesn't sound like fadir; I'm not hearing that "d." I already had to leave two medication blanks and hate to leave another one for an orthopedic sign that I feel like I should know!
Thank you in advance for your help and ideas!
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I know you're supposed to. Does anyone do it? I did the other day and got a canned reply saying the issue was "resolved." I wonder in what way exactly was it "resolved." They're going to take that doctor out of SR? Not likely. Does "resolved" mean "duly noted" then? ...
What is the point of Remedy posting when there are no jobs- nothing ever gets addressed. Only hear volumes are low!! When am I going to wise up and just throw in the towel. I waste more money by doing this job, no time to cook, clean, etc...I would save money by not worrying about the work. However, If I could work my full shift it would be worth it. Am I being told something, just to stubborn to listen? ...
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I keep getting some error message. I don't really feel like wasting my time calling support.
I really would like to report the problem with QASAR even though I doubt it will get fixed. At least telling them will give me some twisted satisfaction. I have not been able to scroll through the report, and even though clicking on an input link will take me to that point in the report, I cannot scroll back up to the top again ...
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Nobody has said "boo" to me about DQS 7, and if there is any relationship to needing it for Remedy 7.6. Does that mean I missed something? I'm not going to DL anything until I'm told to do so. Took the Remedy tutorial. Had some serious issues getting into training, but finally, with the help of Support got in. If you are having problems, I would suggest calling ASAP, because my issues spanned over the course of 2 days until it got resolved. ...
how long does it take to train for remedy and do we get paid for that? I highly doubt it but thought I would ask. Here we are again taking time from our day having to train for yet another BS program without getting a dime and they will probably change it up again in a year and we have to train yet again for BS and not get paid again. If we got paid for all the crap we do that is somebody elses job then we might actually make some money!! ...
I have tried to alert my CCM about no work through Remedy, nothing happens, nothing moves on the page. I have tired to use QCare, it tells me I do not have the right to access when I click on service request. This is RIDICULOUS ...
I attempted to call Support and no one is answering. I cannot get into DEP now to see if the red light is on.
Cannot locate the link for Remedy on MModal Home page. it still shows the QCare service for Medquist???
Has anyone else tried to send a ticket into Remedy? Thanks.
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I didn't do the training for Remedy 7.6 when I was supposed to (dumb, I know) and haven't had to use support since QA was dismantled. Now, out of jobs today I need to leave a message with Remedy but when I try to check in using my name and password (leaving authentication blank), I get a message saying "ARERR (9388) authentication failed". I have no idea what that means or how to get into Remedy. I am also unable to get into the online training videos for Remedy by by ...
When you have NJA and go into Remedy to get a number there's a place where you select what you want to do (PTO, release from shift or make up time). There used to be a choice for "none of the above" before Remedy. I have NJA right now and did my 15 minutes to get paid for that but there's still NJA. I don't want to be released this early into my shift and I don't want to use PTO or make it up. What do you guys do in this situation? ...
Obviously, even though the classification is urgent, they just pass NJA tickets through and don't even try to find any work when requested. Since no one, i.e. a CCM or RTL, covers second and third shift, these shifts have no chance of getting more work - even though I can see there is a large amount of days' late jobs in an account I have done before (as a 'helper') and I put that information on the NJA ticket and stated that I wanted work.
NJA Remedy tickets are a usel ...