A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Random thought here - I was just wondering - whodat

Posted: Jan 15, 2014

if our supervisors have our best interest in mind. I know they are all scared for their jobs too, but couldn't they go to bat for us and let the "higher ups" know that having us in one giant pool typing so many accounts is not going to help in keeping jobs in TAT. Yesterday, I got a different hospital for the first 2 hours of my shift - no back-to-back jobs from the same facility until well into my shift. I was playing catch up all day and all night to keep my production up. How is this better? While I tried to be careful and skim over the Client Profiles for each new account that came up, I probably missed something in my quest to keep my lines at 150 per hour. I try to stay positive with this job, but it is getting harder and harder.

my last TSM said this... - gave up

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The work is the same no matter the facility. She was adamant that a "good" transcriptionist can do any job that comes up. I know for a fact she was never a transcriptionist, and never even supervised before this job.

I honestly believe they dont give a flying flip what we have to go through.

My last TSM left almost a year ago because she said she could sm - broke

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no longer watch and enforce the abuse being dished out to the MTs. She told me things would be getting worse and I believe she was correct. She was fair and honest, and I miss her.

Exactly, loved my last TSM - but

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She never transcribed. However, would never make the statement yours did either..This new "thing" they started in the North BOB is ticking me off to no end. I don't care that the stuff is out of turn. I care that I now have about 5 different accounts with several different facilities within each account that are all not necessarily done the same. I care that I no longer get my primaries, which are a pain in the butt, but I know them and NOW there are letters going out that they are being done wrong..Give me my PRIMARIES back...I'm job hunting btw, sick of this crap

You will never get your primaries back, sorry - anon

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The fact that you had "primaries" is actually very strange to me. 99.9% of us haven't had the luxury of "primaries" in YEARS - how you managed to hold on to yours so long is beyond me. I'm equally as amazed that you only have *5* accounts to work on. I would give my left arm to only have 5 accounts. I would be very surprised if you didn't see your account base double ... triple ... or more ... this year.

THIS is the new business model of MModal. This is your new reality. Welcome to the world that the rest of us have lived in for years.

How selfish and condescending can you possibly - anon

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be and totally misinformed to boot. I have 1 primary acct and 2 back-ups, no I don't work for MM but I did. My particular employer works with primarys and secondaries to all employees and it works great! So, before you welcome someone in with all of your hostility and wishing all a horrible time, why don't you check yourself and you just might find that you are the one with the problem, not your employer. It is nice to know that if I stay in a company that I totally hate and bash every channce I get, I can come work at MM with you and wallow in no shortage of misery. Lovely...

That would be tantamount to saying that any SM - Kitty

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"good" doctor or nurse can cure any disease or condition that comes up. If we are so "good" ... why aren't we paid as such, she might be asked. Let's hear her smart-alecky response to that.

What a croc! She knows it, we know it ... and she knows that we know it.

Good Grief - see msg pls

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I agree that a top-notch MT should be able to do any speciality or accent that comes our way, but to think we have to know all the client profiles when we've hardly ever done them is just stupid.

And so I quit MT 1-1/2 years ago. I come on this board specifically to affirm my decision.

Thats 5 new accounts - sm

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That have a ton of sub accounts, none of which are done the same, so its more like 20 to 30? Not to mention manual ADT entry and manual CC entry on most.. On top of what used to be my primary accounts which in their own right were brutal..

You've been very, very spoiled - MME

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I too am amazed. I'm not sure how long you've been with M*Modal but you've been very, very sheltered.

LOL I had a great TSM so maybe your right - sm

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Actually in the grand scheme of things I would say I'm a short timer (this time worked here before and came back), less than 3 yrs. BUT I am paying now :-( and job hunting, I won't be treated like garbage, been in this field for too many years for that..

Correction ... being treated LESS than garbage NM - Sam

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mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

How much more abuse SM - SamMT

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do they expect us to take??

Beg to differ, but any "top-notch" MT should not SM - SamMT

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necessarily be expected/required to do any specialty or Alvin-The-Chipmunk, Gunga-Din or mush-mouth piece of dung they care to throw at us.

You say you are out of MT, but you are an expert on what should/should not be required of an ace MT, while we are working for pennies, less & less as time goes by.

Why do you think they advertise for MTs experienced in certain specialties, i.e., oncology, radiology, ophthalmology, etc....Huh? Because the average "top-notch" MT may not have the required experience or knowledge in that particular area. Got it??

Not being facetious... but what ever gave you SM - Kitty

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the impression that supervisors, QAs, etc. ever had our best interests at heart? From my experience, especially during the last 10 years or so that the MT biz has gone down the toilet ... they need to make THEMSELVES look good to those above them ... to with anyone under them. You're right, it's THEIR jobs, their bank balance, their mortgage they worry about... did you ever think any different??

When you become part of management, even a - TSM, you sell your soul to the Devil.

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n/m

They couldn't PAY me enough money to be a TSM - anon

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They literally work around the clock, 24 hours a day, 7 days a week. If that phone rings at 2:00 in the morning, you must pick it up and speak to the client. If you are in the middle of dinner with your family and that phone rings, you must take the call. You have to be available for MTs, your QC team partner, the client, and the crushing pressure from the upper management. You have to answer for EVERYTHING and you are held accountable for EVERYTHING in your region.

I can't even think of a salary or pay structure that would make it worth handing my entire life over to that position.

Know how you feel - about LPH

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A few days ago my QC sent us a email showing the LPH of everyone on our team because she thought we "might be interested". There were several who had LPHs in the 400s, 500s and even 600s. I can't even fathom how that is possible, knowing the kind of reports and dictators that I get every day. That report certainly did nothing to encourage or help me and I don't know what she was trying to accomplish by sending it out.

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