A community of 30,000 US Transcriptionist serving Medical Transcription Industry


My return to MQ bites the dust - Ex-ex-MQer


Posted: Sep 29, 2011

Several years ago, after working for MQ for a few years, I gave up on them - it was right around the time they introduced the whole cesspool thing and all my work disappeared.  Then, I began working elsewhere and guess what, same boring story, the work dried up.  So, with painful reluctance I came back to MQ and these last few weeks has been one heart-wrenching day after the next.  There's either no work, or I get another hospital with completely different CP instructions or my favorite - (and this is what really broke the camel's-already-bruised back) learning that my audit score was way down.  I looked at the individual scores for certain jobs and on one I got a 98% on a job where the only infraction was a blank I left.  That would have been fine if it was a flagrant use of a blank, like if I was just too lazy to figure it out, but even QA couldn't figure out what it was.  They left it blank too!  But I still get a 98% even though there was nothing, neither I or they, could do to fix it.

So yeah, I'm outta here.  I can't possibly work for a company that sets me up to fail and then has the temerity to blame me for not making line count.  WELL DUH.  I gave it a shot, I really did but they've made it clear in so many ways they don't care if I'm here or not.  And quite frankly, the feeling is mutual.

I wish you guys success for those of you who are sticking it out.   

Wait a minute..98% on a job because you left a blank (sm) - shortcake

[ In Reply To ..]
and QA still sent it off without filling it in and you are penalized for it? How is that fair? Did you talk to your whatever they are call a manager these days? This company really is setting us up for failure. How frustrating. I've recently been bought but my days are hopefully limited. Too stressful to work under such conditions, especially from our own homes!!!

QA on work - MT

[ In Reply To ..]
The only person who should be scoring your work is your Quality Coach. So if you have question regarding your scoring you need to talk to her. It could be that an MME mistakenly hit something wrong while trying to fill in that blank. MMEs do not score reports.

deductions for blanks - very seasoned

[ In Reply To ..]
Anyone getting deductions for blanks should challenge. No points are to be taken for blanks on any audit.

That's correct ... something's not right here - health and wellness coach

[ In Reply To ..]
I'm an MME and while we're not quality "coaches", part of our training is knowing the weights of all infarctions. If you genuinely did get deducted for one blank that cost you a whole 2% on your audit you should run, don't walk, to challenge it for sure.

A) There isn't supposed to be any point deduction at all for blanks.

B) I can't think of ANY single infarction that would cost 2% of an audit. Most deductions are fairly miniscule.

I agree, definitely need to challenge it - MT

[ In Reply To ..]
I was just audited and two of the reports had one blank each and no points were given to these; one they got and the other was left blank, 100% score on these 2 reports.

I thought they did not audit reports with blanks and surprised they picked the only 2 reports in that week that had blanks in them, but they were sent to QA and not the customer because I wanted to know what the blanks were for future reference on a difficult dictator, so maybe that is why...killing two birds with one stone so to speak?


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