A community of 30,000 US Transcriptionist serving Medical Transcription Industry

M-Modal buy out, ex-Spheris, old timers with MQ - we

Posted: Aug 18, 2011

Anyone here from M-modal? All of you, M-modals, ex-Spheris, and MQ people -- watch your backs!!!! Watch out for yourselves only! MQ is about the most dishonest MT company out there. Every deal they have made has been crooked in some way shape or form. Google it for gosh shake. With every merger, they cut the best people (usually the ones making the most $$ with the most experience) so they can send more over to Cbay, naturally...since they own 97% of the company. Sadly, since they have most of the market, some of the other companies watch what they do and try to mimic - severely unfortunate!! They will not hesitate in cutting positions without notice whatsoever....just so you know. There are honest companies out there, just take the time to look, research, and just apply to them...mtjobs for example. I found one and I am out of this sweat shop soon!! Good luck to all ex-MQers!!!!

I agree - take note - x-MQ

[ In Reply To ..]
This person is right! Google Medquist law as an example. All the people up on mgmt level make mega huge bucks and they pay the people who actually make THEM a paycheck squat. I've been gone for about a year and a half now, cut with the Spheris deal. I've talked with some of the old MQ staff still working and they are working harder than ever every day, day in and day out, trying to keep quality in focus when in reality it is a loosing battle if the MTs can't send reports to QA without a pay penalty for leaving QA markers. All of them are scared to death. They have no choice but to guess on things. Once the health care industry catches on to this stupid idea that came from someone who probably doesn't even know what the home keys are on a keyboard are, it will come to light. MTs/MMEs: If suddenly your account is gone...guess what...it's because they went over to India/Cbay. That is the whole goal with Cbay owning 97% of MQ. Seriously, that is no way to live, believe me, the stress and thoughts of what "could" happen are unreal -- who wants to work under those circumstances??!! As a witness for those of you scared, there is light on the other side of the tunnel....it is so funny too, if you know anyone who used to work here, there is a MAJOR relief feeling once you get out from under the Q. You can be the best person in the world, do everything they want you to do, follow the polices to a T and WHAMO -- they love to just stab people in the belly with the surprise of guess what... you didn't do anything wrong, and you have never ever had a bad performance review, but with the merger deal, we have to let people go and unfortunately, you are one... Seriously....It's time the Q got a taste of their own medicine. Let the "suits" transcribe and edit their own ASR reports (you know they won't though, they'll send them on over to India to do it for 1/2 of our minimum wage, which is the whole problem and why those "suits" aren't worried -- what they don't quite get is they will NEVER have the quality that we in the US have -- they just don't get the lingo/verbiage and they never will. They can't; English grammar doesn't apply to their languange. Does it make me mad... you can guess on that one!! The health care industry will figure it out eventually too, there is no doubt. It will come to a head eventually and those who are honest will prevail -- unfortunately, the Q will be far from that "honest" position for sure! They made it, they can sleep in it.

I KNEW it! - S&M

[ In Reply To ..]
I knew we weren't all just disgruntled for no reason...this company is bad!! I left too about 2 yrs ao and there are better options if people would just take the time to look. The thing MQ does is they try to keep people so busy that they don't have time to check.

Medquist - Lindy

[ In Reply To ..]
We have been told by an manager who just quite that it is MQ mission by the end of the year to get rid of all tier 1 and 2 MTS, anyone who strays off schedule, anyone who sends too many reports to QC, and anyone with an average or below line count. Some of these I can see, but they dumped most of us into tier 1 and 2 when they bought our company (Spheris). They cut our pay and upped the accuracy rate from 98.6 to 99.2 all the while making the SR engine we use a mess. it doesn't recognize a thing. GRRRRR

This has been the ulterior motive of all MTSOs - ever since AHDI slithered onto the scene. n/m

[ In Reply To ..]
:(

I wondered about SR-sm - anon

[ In Reply To ..]
I was very lucky in the beginning. I've only been an MT 6 years. I got on with OSi in the beginning, which has since been bought out by some other company. Back when I worked for OSi, it was a decent company and I liked working for them. Then, I started as an IC working for the best small transcription company EVER. They are now going out of business due to VR/SR (speech "wreck" as I like to call it). This MTSO trained me on everything. I did every work type you can think of and worked on several accounts. Pay was extremely good, I even received a....raise!, which is unheard of in MT land. Now there is no work, e-mail after e-mail saying no work. So, I went to MQ. Thought I'd try it out because maybe it would work for me. I was hired at a decent straight transcription rate and what I thought was a better than average SR rate. When I started, I had an awesome account and voice "wreck" was actually really good. I worked quickly and barely had to fix anything. 1 month later, the account went "global" (offshore). I now have many accounts and am switched back and forth from one to another but not consistently enough to be able to get used to any of the accounts. WTH!? And voice wreck is continually worse every day, less and less it recognizes. I have to fix almost every other word. I HATE my job, thank you MQ!

Heard the same - pushing people to move up a tier or 2-3 or be pushed out - SM

[ In Reply To ..]
Heard the same from people even higher than mgrs here and other companies too. They will lose customers without a doubt, unfortuntely, not until the patients start getting rejected insurance claims because of poor/incorrect dictation, that the docs never read! What comes around goes around. Unfortunately, by then a lot of us will already be pushed to find something else. Besides the MTs losing money, these are the people who will suffer. And everyone wonders why insurance rates are so high and malpractice insurance is so high. Talk to India my friend!! DUH!!

Listen to the little voices - sa

[ In Reply To ..]
I feel for everyone in the US left at MQ. I'm sorry for what you are are going through. It totally stinks and is so messed up.

take note - naturegal

[ In Reply To ..]
Great post!

CRAP!!!! I have a feeling I will be losing my job. - AHDI reports below:

[ In Reply To ..]
The posts on this are right. We will probably be out of jobs soon, right around Christmas time. This company will have a new name and we have done nothing but help them to get rid of us. MAKES ME SICK!!!

http://ahdilounge.blogspot.com/2011/08/medquists-new-ceo-re-branding-on.html

The M*Modal acquisition was "not a roll-up deal" but rather a "strategic merger."

he new combined CBay/MedQuist/Spheris/M*Modal entity will be more than just a services company or a technology provider but rather a "solutions company" offering "collaborative intelligence" to its customers.

The new company's three major emphases will be on helping physicians adopt electronic health records; continuing to streamline the narrative capture/editing/coding/billing workflow; and producing "more information, more intelligence" on the back end to support better clinical decisions.

About half of MedQuist/CBay's transcription work is being done overseas, including 28 sites in India, and Davenport expects the trend toward offshore outsourcing to continue.

I knew there was a reason not to bother learning - coding or billing. This proves it!

[ In Reply To ..]
-8-

This article should be copied & sent to White House - saying "THIS is why the US has no money.. sm

[ In Reply To ..]
all our jobs are going offshore, and you guys are rewarding them for doing it... MORONS!"

Similar Messages:

Aug 24, 2012

Sorry if this is common knowledge. I have not worked for Spheris since 2005 and had only worked for them for about one year. I just received a letter from the Social Security Admin. saying I had "retirement funds" due. I was surprised to get this as I would have thought any money owed would have been paid out by now. I called the Spheris number I had and it now says M*Modal so I assume that company has merged with them? I left a message so hopefully someone calls me back. It is not a large amoun ...

Apr 15, 2010

Having paid too much you can be assured their will be layoffs a plenty in about 6 mos time. ...

Apr 13, 2010

HOT OFF THE PRESS SEE BELOW Transcend Submits Bid to Acquire Spheris ATLANTA, Apr 09, 2010 (BUSINESS WIRE) -- TRANSCEND SERVICES, INC. /quotes/comstock/15*!trcr/quotes/nls/trcr (TRCR 17.43, +0.13, +0.75%) , the third largest provider of medical transcription services to the U.S. healthcare market, announced today that it has submitted a bid to acquire substantially all of the assets of Nashville, Tennessee-based Spheris, Inc. and the stock of ...

Apr 24, 2011

Need some of you “old timers” to help settle a difference of opinion. We can’t seem to find any accurate information using the web. I was having a discussion with another MT friend about timelines in regards to when SR/VR started and when they started off-shoring. I say everything happened within the last 5 years. My friend thinks she started using SR over 5 years ago at the MTSO she works for. Anyone have any accurate info? 1. Year Speech Re ...

Sep 11, 2012

Have dictators you have to turn the volume all the way up and press the headset into your TMs to hear? Do you have to only chew during pauses because the sound of your chomping would obliterate their tiny whisperer? Have doctors who never learned to use the "Pause" making you listen to them review the past 5 years of a patient's chart? Are pauses so long you can take a nap or make lunch while they are thinking? Do you use swear words against the doctors, calling them mother __ ...

Oct 04, 2013

Just this morning I was talking to my husband about "the good old days" in the medical transcription world. I remember when we would type a report, I mean "straight" type a report (no VR), send it off to be signed by the physician and then it was placed on the medical record. Back then, it was the physician's responsibility to make sure that all the information on the report was correct before he signed it. Anyone remember those days? Technology and new ways of doing ...

Nov 18, 2010

Hey all you loyal MQ people who have been here for years (why we do it, I don't know) Remember when....they used to tell MTs DO NOT ENTER S/L in the QA NOTE, because it made QA "think" they would hear that word....well guess what...and this is for the suits and the managers who are looking, and we know you are .....ASR is nothing but a full report of sounds likes. They wonder why errors are being seen in ASR reports? DUH!!! ...

Jan 15, 2011

I just read on MQ Central that as a part-timer you are eligible for "partial" benefits. I had asked on this board before if part-timers were eligible for health insurance and was told no. What does "partial" benefits mean exactly? I'd like to drop to part time but absolutely need to keep health insurance. Thanks in Advance! ...

Nov 23, 2009

Of the part-time MDIers who have already gotten their packets, was your pay decreased if you were making 9 cpl? Also, I am beginning to think I was the only person making 9 cpl at MDI! ...

May 05, 2010

dear night timers -- i normally work days, but just wanted to let you know that after filling in for a couple of shifts working nights that I appreciate you guys now more than ever. I do not know how you do it day in/day out (or is that night in/night out?) Anyway, I just wanted you all to know that I have a new appreciation for the night timers who work thru the night. It was an eye opener and it was actually nice to walk in someone else's shoes for once! ...

Dec 20, 2011

I am starting to wonder if Transcend has more part time workers than full time, excluding the TLs. It just seems like it is such a fight to get enough work to be full time. It also seems like it saves them in the long run to not provide insurance and now gift cards at Christmas if they have more part timers, just my feeling. ...

May 16, 2013

Can anyone tell me if part timers can get health and prescription insurance from Nuance? Has anyone been full time and then dropped to part time? How much of a drop in benefits was it? Where can I find this Enrich program? In advance, thanks!! ...

Nov 12, 2009

nm ...

Aug 10, 2012

At least most of the time? Thinking of changing status, but don't want to get into a no-work situation. FT work available is already much less than used to be before Transcend buyout. ...

Apr 03, 2013

This may be a naive question, but, when you resigned from Keystrokes, did you get paid for any PTO that you had on the books? I sure hate to give that time up. Thanks in advance. ...

Aug 17, 2013

I am part time 24 hours and not a peep out of my CCM/TSM/whatever she is yet. I would think I would be first in line because she is always giving me a hard time about my hours and my pause time, etc. Is it still coming? If not, why are they lying? ...

Feb 13, 2014

Did I dream this or did I not see a while back that part timers would still get 5 days of vacation time for the year? I don't see it on my PTO balance. Anyone have any information on that? Thanks in advance. ...

Jun 01, 2014

I looked on the MModal website and it doesn't tell about part timers, only full timers. I know we don't get paid but was wondering if we get any days off or we have to use excused absences. Anyone know? ...

Mar 16, 2010

I'm short 3 hours this PP (not even sure why, prob signed out early a few times too many here and there)...... Am I in danger of losing my medical insurance if I don't have my full 40 hours? I thought I may have heard that you had to go 2 pay periods in a row short before they would take away benefits. Anyone know about this? Thanks!! ...

May 08, 2010

how many of you only work 3 or 4 days per week (24 hours). Do you split your schedule up and work only a few hours at a time? I'm considering working only 3-4 days per week instead of my usual 5 and would like to know how you schedule your hours. Thank you! ...

Apr 04, 2013

Should be an interesting, wild ride. ...

May 03, 2014

up during the day - working 2-3 hours at a time - or do you work a straight 8 hours with breaks and a lunch? Thinking of going full-time and just cannot sit at my desk for 8 straight hours. I'd rather split my hours up but this then makes for a very long work day. Just wondering how others set their hours/schedules. Thanks for any information! ...

Jul 15, 2014

No need to name your company, a yes or no will do. Just wondering if it's even too much to hope for as I can only work PT but since I'm not married and don't plan to be ever, it's important for me. THanks in Advance! ...

Jun 21, 2011

I saw below where Transcend may be offering health insurance to part timers in September, just wondering if anybody has heard anything about that. I would like to have insurance again, so am very curious if that is true. Thanks for your help! ...

Feb 23, 2012

Does anyone know if Nuance offers health insurance for part-time employees? If so, approximately how much does it cost? ...

Oct 26, 2012

x ...

Feb 09, 2013

x ...

Apr 04, 2013

I think severence is just for full time but not sure. ...

Aug 17, 2013

We have late work pending in multiple accounts (unusual for a saturday), and TSM is frantically sending out emails to try to get part timers to work extra because corporate won't allow her to have fulltime employees go overtime. This place is run by idiots. ...

Apr 04, 2013

Just waiting for the other shoe to drop, wondering who is next. ...