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Figures, after a few straight weeks of nothing - Kiki

Posted: May 27, 2010

but accounts in my own BOB, I started getting ALL non-BOB today even though apparently there was plenty of work on my primary. So I though, hmmmm, I bet I'm getting audited....sure enough......I looked in statistics and I WAS. Surprise!!! --- after 6 audited reports (very difficult, unfamiliar ESLs and new-to-me work types) I have a score of 97.7%. I guess I failed my second audit. That makes me so bleeping mad!!!

So, does this mean I will go on 100% QA immediately and my pay will be docked? By how much? This is just great. I am CONVINCED they want us all on 100% QA in order to dock our pay. NO ONE will make me believe any different. I cannot even afford a dock in pay as I barely make it as it is.

How can you tell you're being audited? - Anon

[ In Reply To ..]
Maybe that's happening to me too. Suddenly I'm getting work out of my BOB for no apparent reason, since there is work in my accounts.

How can you tell from looking at statistics if you're being audited?

Here's how to tell...... - Kiki

[ In Reply To ..]
Press F9. I forget at the moment but I think click on feedback, where you can then see the list of jobs you completed. Go all the way to the right and if you see an actual percent score, that job has been audited. Usually when you are being audited, you will see several jobs pretty much in a row with a percentage score, and that bunch is what is being audited, so average those out and that is your score.

actually just press F5 for CP and it is on the left - uknowwho

[ In Reply To ..]
press F5 while you are in a report and on the left it says MT Feedback (0) if there is a number in the parenthesis then you just click on that and anything being audited with have the precentage anything else is what you sent to qa with blanks.

How can you tell you're being audited? - Oldtimer

[ In Reply To ..]
You usually don't know you're being audited until you get the feedback showing that you have already been audited. The QA has to audit everyone in their team every month, so to do that they tell the system to block a 1-hour period or so out of a certain day for several MTs where it will route reports transcribed during that time to the QA for audit. Those are the reports that get audited. You wont know it until she has finished with them. Don't quote me on it, but thats the way I understand it from talking with my QA. If you want to know more, have a conversation with your QA on what the procedure is. If your QA is worth her salt, she will discuss it with you, its not a secret.

I think you are right, they want - Another good MT lost

[ In Reply To ..]
to decrease everyones pay to be the same as India. I have had several audits over this past year and all have been above 98% until this current one going on now. I cannot believe the piddly stuff they are giving points to now, nothing that affects patient care or changes meaning! They are also auditing reports outside my normal accounts for the first time. I am going to fail my first audit this time around and if I am put immediately on 100% QA I will be making 5 cpl! Not acceptable. At least I have another job that I can go full time with if this happens. I already have my notice written out. The reason I stay is because I have awesome accounts, best I have ever had in 12 years of MT, and was able to make a decent living on them. I also love the DocQscribe platform and the fact that I have not had the NJA problems others have experienced. The other job has a lot of ESL and is IC, but at least the pay is better than 5 cpl (in fact, better than my normal cpl at MQ) and I can survive until something else opens up.

When they push someone like me over the edge (go-with-the-flow-type), you know things are going really sour with this company. All I can say is that they will get what they pay for in the long run with chasing away all their good and loyal MTs, with the clients to follow eventually.

pay - bj

[ In Reply To ..]
I was told by my CCM that if I got put on 100% QA after a failed audit that my pay would NOT get reduced, but you now how that is. I haven't failed YET, but she said it wouldn't affect it. We shall see. Our days are numbered here unless we are working for 3 cents a line.

Opposite - MT39

[ In Reply To ..]
I was told that if I were on 100% QA I would be docked the 3 c/line. So if we make 4 c/line on ASR does that mean we get paid 1 c/line if we are on 100% QA?

audit - sickofit

[ In Reply To ..]
Same thing happened to me. Unfamiliar accounts/poor dictators. Good time to be audited, ya think? I complained and argued a couple of their corrections and still I was just under 98%, but pay was not docked. No 100% QA. Before this never failed an audit since I started working here in 2004.

audit controversy - mt

[ In Reply To ..]
I haven't failed one yet (knock on wood); however, I have noticed that I am always audited on work outside my regular BOB, never on my primary. There is no way I will ever believe that the audits are done randomly.

How many reports to they normally audit you on? - Just wondering

[ In Reply To ..]
nm

it's 5 or 6 for me - Sickofit

[ In Reply To ..]
nm

Isn't target profiling illegal? - Ricekrispies

[ In Reply To ..]
Other than being female, I've never been in a stereotyped target profile before. Isn't that what we see on the news, that some cop pulls over an innocent driver simply for the color of their skin? Now I find I am being pulled over by the Qops only because I've gotten to a higher line rate, so now I'm being targeted with audits as well for only trying to do my job. Whatha?

that is exactly correct! - you nailed it!

[ In Reply To ..]
Now, what are we going to do about it.

Why don't they target profile themselves - CA-MT

[ In Reply To ..]
Nit-pick the big-whigs in corporate with made-up mistakes and see how much money you'd save then.

Ive been targeted because Im older. ALSO illegal! - Younger is not always better!

[ In Reply To ..]
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