A community of 30,000 US Transcriptionist serving Medical Transcription Industry


BabbleType Bait and Switch - Sunny


Posted: Jun 27, 2012

Hi, all, 

Remember the most recent ad that BabbleType placed here at MTStars?  They were practically pleading with MTs and QAs to contact them and clear out their huge back log (tens of thousands of audio files they said). There was no mention of an exam; just contact them and request an assignment.  If you need training to be a QA editor, no problem -- just ask, and they would provide training.  Blah, blah, blah.  The direct quote in the ad was this:   "Send an email to   opportunities@babbletype.com and ask for an assignment. We’ll respond, get you set up, and get you an assignment right away."

I received an email from one of the ad posters yesterday asking if I was still interested in a job with them and, if so, to complete the exam and submit it to them in 24 hours.  (I had applied a while back when they posted their first ad here at this website, and I didn't continue with the test or take the job, so I guess they still had my email address).  I wrote back that I would be interested in working as a QA editor but that I wouldn't be testing (their test is very lengthy, and really isn't a good measure of skills) and quoted their own ad to them that there was no mention of testing but just the promise of an assignment if an MT contacts them (as shown above).  The woman then wrote and said testing is a requirement.  I don't mind testing if it's a valid test and isn't too time-consuming, mind you.  The problem here is the promise of one thing in an ad for an MT or QA job and then the breaking of that promise.  I wrote back to her that I would tell everyone I could about their tactics of lying (misleading at the very least) in an ad for a job, so I hope they read the posts at this forum.  MT companies are going to have to learn that we are not to be lied to, misled, and trampled upon during the hiring process and at all.  It happens far too often, and we all need to stick together to expose it when it does happen and demand honesty.  When an MT company promises us something, they need to do everything in their ability to stick to it.  I understand things happen and every single utterance is not going to be followed exactly sometimes, but to deliberately put information in an ad with no intention of honoring it is absolutely dishonest.  I wanted everyone to know that this is what BabbleType is doing at this website.  I mean, here they are asking us for our expertise as MTs and for our help with their backlog while misleading us in that very same job ad.    

Thanks for sharing - tiredMT

[ In Reply To ..]
I just applied to them too, so thanks for sharing the feedback. Why is it SO hard to find a decent company that does this type of work? And then, why is it SO hard to get in???

Babbletype - Alice

[ In Reply To ..]
Yes, thank you for sharing.

They sure seem disorganized, if not dishonest. I know someone who told them "no thanks" for the job and received that same "are you interested in working for us" email yesterday. I guess they don't even know when to take NO for an answer. With all that confusion, it's no wonder their work was backlogged.

Sounds like... - Callem as I see em

[ In Reply To ..]
Sounds like they are trying to disguise us doing their work for them "as a test" so they can get backlog caught up. Like we cant see through that one!

wordzxpressed - ex

[ In Reply To ..]
WordZXpressed did the same thing to me. I took their 5 orthopedic tests and they had the gall to say they weren't Even Going To Look At the TESTS...R u kidding me. Be careful who you test with as they may not even look at your tests that you spent your time taking just to have it Not Looked At!!! total garbage.

what reason did they give - for not looking at your test

[ In Reply To ..]
I've worked for them and found them to be reputable and on the up & up.

There must have been a reason for them to disregard your efforts.

wordZXpressed - Pam

[ In Reply To ..]
I am the Recruiter for wordZXpressed and would like to explain our hiring and testing process. When we post an ad, we can receive as many as 200 applications and tests to fill a position(s). We try to be as fair as possible and review the resumes and tests in the order they are received. If we find a qualified candidate within the first 10 applicants, then we don't grade any more tests. It might take 50 applicants to find a qualified candidate, but we follow the order in which the applications and tests were received. We are not a large company and do not have the manpower to grade 200 tests at one time. However, when we have another opening, we go back to those who have already applied and start where we left off reviewing resumes and grading tests. We realize the time it takes to transcribe the test and your efforts are not taken lightly. We feel this is the only fair way process so many tests. I would never want anyone to think they wasted their time when testing with wordZXpressed. I hope this clarifies any misunderstanding about our testing process.

Worth the wait - dee652

[ In Reply To ..]
I tested w/Wordz and got called months later. They save your app and test. They are the best to work for. Lots of work. REALLY good people. Good QA. Good supervisor. Good communications. Pay on time. Can't say enough. Been there over 3 years now. Hang in there. This job is worth the wait.

Voting "for" WordZXpressed - MaraschinoMary

[ In Reply To ..]
I would just like to add my 2 cents' worth to this discussion. Years ago, I worked for WordZXpressed for a while, and I found them to be a very fair and truly excellent company. I was treated well, and I believe I would have been able to make a good living with them. Unfortunately, I had some health issues at the time, and I was unable to perform up to the necessary standards. I would recommend them to any MTs who may be seeking a good position.

they were not - hiring for medical

[ In Reply To ..]
were they? I thought they were part of the group of non-MT postings that appeared all around the same time. I could be wrong.

However, that being said, do people really think they should be hired without a test? That just seems absurd, IMO.

They were hiring for transcription work. - Sunny

[ In Reply To ..]
, but I don't think it was medical. I knew I would get some heat for using the terms "MT company" and "MT companies." I should have used "transcription company/companies." However, I think most people got the overall points of my post, one of which is that this company and many transcription companies advertise here (and at other sites as well) for open positions, promise certain things in the ad (and during the recruiting/hiring process), then refuse to deliver those things. They then have the unmitigated gall to act like we shouldn't be offended or demand that they treat us honestly -- and that needs to change. Regarding testing, if you re-read my post, you'll see that I have no problem testing if the test is valid, a good measure of skills, not too time-consuming, scored fairly, and the results provided to the test-taker. This company advertised for positions in a LONG post and covered all sorts of issues and NOT ONCE mentioned testing. They worded the ad as though they needed our help as transcriptionists and QA editors immediately and that we should simply contact them to be given an assignment. Then, when we contacted them, SWITCHEROO: Testing required. They knew their tactic of not mentioning a test and making the hiring process seem very streamlined and fast would result in many applicants. So, in short, they misled us from the getgo. Imagine what other sorts of underhanded tactics they use on transcriptionists who actually work for them.

REALI TEA - one lump or two

[ In Reply To ..]
Your entire premise is just absurd.

Not every job that requires testing to get it, says we test. If you're doing transcription and offering out those services, IMO, you should EXPECT to test.

And if you want to put all those parameters, you'll do it if a, b, c, d? Then I would recommend you start your own business and make up your own rules and then you can be a happy little bird.

Until then, it wasn't a switcheroo (seriously??) it was business.

Perhaps originally they did not require a test, but ... - Maggie May

[ In Reply To ..]
but a company who says you don't have to take a test will be bombarded with applications, including many from people who cannot pass tests because they don't have the skills. I have a feeling they had a rude awakening about hiring people without testing them first. JMHO

That's Not the Issue - Sunny

[ In Reply To ..]
Bottom line: They said one thing in an ad for jobs they were offering and then didn't keep their word once people applied. Period. There is no excuse for that. If we continue to let companies get by with this type of thing without calling them out and also posting about it and warning others, then they will not change their behavior toward us. I'm with Dr. Phil on this one: You teach people how to treat you. And as MTs we have to start teaching these companies to treat us better by not accepting their abuse.


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