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Hi - I have been using express scribe for months without problem, receiving and sending transcription files.
Now, however, one of my contracts has started using geardictate. I cannot open the files they are sending through express scribe? Has anyone else had this problem? After hours of looking for a solution via the internet I think the problem is that the files are encrypted when transferred? Is there a way to open these files without having to go through the expense of purchasing gearplayer?
Thanks so much for any help!