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Hi I posted this once but not sure if it went through. I use Olympus Transcriptoin Kit and can usually transcribe any type of voice file by dragging it into the system. One of my doctors accidentally encrypted his dictation and now my transcription module asks me for a password to decrypt it. The problem being of course he doesn't even know how he did that and I am not sure how to get this encrypted from here. I don't think I can do it on my end and to ask him to figure it out without him even knowing what he is doing is not going to happen. Anyone have this happen to them before?