A community of 30,000 US Transcriptionist serving Medical Transcription Industry


eTransPlus server - sweetpea


Posted: Jan 18, 2012

Does anyone have a problem with the eTransPlus server?  I find that it is very slow in responding to what I type while in the portal.  I've always had a problem, but it seems a lot worse this week.  I've talked to eTransPlus tech support in the past, but they haven't been able to find what's wrong.

eTransPlus server - anon

[ In Reply To ..]
It's been awful! The lag time is terrible. It can't keep up with my typing speed and expander works hardly at all because of the lag time. If you find out what is wrong, let me know. I've asked also and been told nothing is wrong and that no one else is having this problem. I am having my internet provider come out and check my modem etc tomorrow.

eTransPlus server - sweetpea

[ In Reply To ..]
At least I know I'm not the only one!! The lag time is so frustrating!

They used to tell me nothing was wrong, too, but - wannie

[ In Reply To ..]
they did finally discover that it was something wrong on their end. I don't remember what it was, though. I just remember that the lag time was terrible. My expander wouldn't work well and it couldn't keep up with my typing speed, either. Hope they get it fixed for you. I think that's probably the thing I miss the least about eTrans.


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