DocShuttle with Expressscribe

I am looking into using the DocShuttle program for my business, but the more I read, the more confused I seem to get. I understand about the Dongle allowing more than 3 installs, so here are my questions. 1. Am I correct that I need to purchase DocShuttle Client, DocShuttle Administrator, AND DocShuttle Transcriptionist for myself, and then ALSO to purchase the DocShuttle Dictator for each MD office (or purchase with Dongle and that will cover all my accounts)? 2. My do ...

A company I am checking into uses this and I wonder how user friendly it is, productive to where you can make a living. I have worked on several platforms that made it difficult to make a living and others that I could just breeze through. Any thoughts/experience to share on DocShuttle? Thank you. ...

How do we setup multiple FTP sites to connect in DocShuttle Client? Under Settings, I could not find any "Add New Host/Site" feature. This software already has a stupid policy of three installations for one purchase and now if I can't configure more than one site to connect, this will qualify for what you would call a complete ripoff. I hope I am wrong. ...

Hi, I keep getting error message #11004 on DocShuttle Transcriptionist. It was working this morning and now I cannot connect to server. I tried resetting the program and my computer with no help. I'm stupmed. I couldn't find anything on their website and am waiting on tech support to contact me. Any help would be appreciated. Thanks :) ...

Is DocShuttle compatible with GearPlayer or only with the WavPlayer? ...

Hi - I'm stymied. I just paid $89 for Docshuttle and when I tried to play the file, I find that the foot pedal doesn't work. Docshuttle provides Wavplayer Lite, and there is no Ports option where I can select USB as the foot pedal connection. The URL shows the screenshot I took of the WavPlayer Lite. Anyone know how to connect the foot pedal? Thanks! ...

I have the free version but it sounds tinny and I have tried the bass fixes they mentioned on the site. Just wondering if anyone owns the Pro version to know if it's worth buying or if it is going to sound the same way. I started a new job last week and am struggling because I am leaving so many blanks from the echo of ExpressScribe. TIA ...

I am trying to transcribe files in Express Scribe. The first file keeps speeding up and going really fast, even when I decrease the speed button on the display. Does anyone know how to fix this? The second problem is when I start the voice file, when I lift my foot off the pedal, the file keeps playing. Any help would be greatly appreciated!! ...

I have used expressScribe before with my footpedal... but I have forgotten how to hook it up!!! What I mean is I stopped using ExpressScrbice for a while and deleted it from my computer- I just re-loaed it and now I cant use my footpedal!! Can some one help me in setting this up again?!?! Thanks!!! Jess ...

I have been an MT for decades, using Word Perfect, then Bayscribe, and now another platform. I never worked in Word. I was in the dark about a lot of things, being at my previous job for over 10 years, perfectly content, not realizing the chaos that was going on in this industry. After being sold about 2 years ago, I had to learn a new platform, learn VR, and finally after a few years, understand how to use this particular platform. Please bear with me as I ask a few ...

I was using the free version of ExpressScribe and had no problems. I purchased it yesterday, and now my wav files won't download. Nothing has changed. Can someone help me? I did not pay for their support help, and am wondering if this is some sort of way that they want to get me to purchase the support help. Thank you. ...

New to this. How can I listen to file in ExpressScribe and type it in MS Word? ES gives me the area where I can type it, but I would rather no have to copy and paste if I can just type it in Word but still listen to the dictation. Any info would be helpful. Thanks so much! ...

Hi, all, I was hoping someone could help me with a problem I'm having with ExpressScribe. I have used the free version for years. I recently uninstalled it because I had an issue with it playing the files I needed, and after the uninstall, I re-downloaded the program. However, now I only get a trial version, and when I try to set up my pedal, the message pops up that my pedal doesn't work with the trial version and that I can upgrade to Pro. I didn' ...

I desperately need an alternative to ES. I have tried uninstalling and reinstalling for the free trial version several times. I finally kept getting a message that I could no longer download the free trial, so I purchased the Pro version because I was promised that I was also paying for tech support. The program keeps freezing up. I am having an awful time loading files. Yesterday afternoon I was trying to load files and it took me an entire 4 hours to get 15 files loaded with no more ...

Could someone tell me when load and delete voice files into ExpressScribe, how the heck do I get it to save the original date and time stuff was recorded instead of changing it to the date and time I brought it into the program. Frustrated. Thanks all. ...

Recently I downloaded ExpressScribe onto my PC, but shortly thereafter I had to delete it because my computer kept jamming up!! Now I'm reading various complaints on this board about the program so thought I'd post this to see if anyone else had similar problems with it. Any recommendations for other player software programs that can handle WAV files? Thanks! ...

When a doctor uses markers at the beginning of each patient's dication in a recording, how can I access those in Express Scribe when listening to it? I have e-mailed the company twice, and the first reply was totally unrelated to my question. There was no reply to the second query. I am currently using the free dl version of ExpressScribe but would glady upgrade to the $30 version if I was sure I could access the markers. Thanks for any help! ...

I can load it into the dock, but it says there are 0 minutes of dictation. If I play it on Windows Media, it says I need a codec. I don't know what that is. If I right click the file, I see it has 2 minutes of dictation on it. Why won't it play? I've tried opening it in several other places, and it just won't work. This is the free version. I've played dozens of files before. ...

I was in the middle of working on a file on ExpressScribe Pro and a box popped up saying that it had expired and that I would have to purchase it. It had said at the top that it was licensed and my name. I was having issues with playing the files and they sent me an update link to fix it. Now a month later it tells me that my program has expired and that I have to purchase it. I am so frustrated right now and NCH will not answer my questions anymore or respond in any way ...

I have been having an issue with ExpressScribe. I took a test a couple of weeks ago for a job I should have aced, but halfway into the dictation, it sounded like the dictator was on a cell or in a tunnel. I thought that maybe they were testing to see if I could do this type of work because perhaps the dictator dictates this way. I didn't fair so well. So I took another test yesterday which is in my area of expertise and I didn't get the job because of my quality. The problem is, ...

After 2 weeks or so it wants you to buy the Pro version. It has always been FREE!! I had to change computers and thus had to download it again and now after 6 weeks of multiple downloads, it won't let me set up the foot pedal... says I must buy it Any ideas out there? Or other freebies that work as well? ...

Hi, having problems with ExpressScribe. 1) Downloading a file emailed to me, the name appears, but no data; the playback, etc. buttons don't lilght up. Asked the sender to resend in case there was an error. 2) Want to try other programs (dictation software), but don't know how to save the files that I have in ExpressScribe so that I may load them into another program. Thanks. ...

I sure hope someone out there can help me with this. Due to this situation I will be losing each day and this is only day 1 at this point so need to get this resolved. Problem: I get my files through FTP, download them into ExpressScribe and then play via foot pedal. I have been able to do this on this same account for months. The other day my supervisor wants me to work on a new account so I proceed to get my files the same way as above, but when I put them in ExpressScribe I get a window that ...

Apparently, and I did not know this since I have not used it in a long time, it is no longer free to use with a footpedal. I know I can play it back in Windows Media, but again, I cannot control it and it takes to long to transcribe anything. ...

Hi! I am setting up to work digitally from home (good-bye tapes!). I have to get software and am looking for recommendations/information on which would be the best. Thank you so much in advance for your input. I already have setup an FTP site with MTFTP, and must say it costs a little more than some that I looked at but came highly recommended from a friend. It was very easy to navigate and setup. One quick call to tech went very well, very helpful. At this point, woul ...

Hi there! I've been using ExpressScribe for my Infinity USB pedal, but I can't stand it! I'm used to being able to tap the middle pedal once and it automatically rewinds a few seconds, know what I mean? So far I can only get ExpressScribe to rewind by pushing a different pedal, and I don't like how long it takes, and how inconsistent that is. So... 1.) Does anyone know how to change the settings to tap-and-rewind for ES? Or... 2.) Does an ...

Can't get pedal to work on Express Scribe. Have tried everything. Are there any other free transcription software/programs I can download? Thanks. ...

Was given some sample dictation to listen to and could play it on Google Chrome and it sounded very clear, but when I played it with Express Scribe (even using the special audio processes) it sounded a lot worse - more like in a tin can and a bit scratchy. For the "real" dictation, I'll have to use ExpressScribe or some other player. Thanks for the suggestions. ...

DocShuttle with Expressscribe - nan

DS with ES - clamt

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