While those at the top in Nuance plan their warm - fuzzy holidays, they leave those

Just went back and studied all my pay statements since this new "Patient Safety Pay Plan" was implemented. Here is what I found: My pay was a bit MORE when I was off the grid QA-wise at 98.8%, less than 10% to QC (barely), and higher-than-normal for me lines per hour (I busted arse; hence the lower QA score)...but...pay was HIGHER this way than when I was more careful, got 100% QA post audit scores, less than 10% QC, and about average-for-me lines per hour. So much for your "P ...

What I pleasant surprise on my pay stub. Love the new incentive plan! ...

Sick over the new compensation plan. The number of lines I would have to do to make what I'm used to making is impossible if we are doing full review since they are paying QC'd lines at half of actual line count. I can't do 100% voice to text and fill in blanks on 250-300 lines an hour all day every day. Heck, back when we just filled in blanks only and did not do full review, we were considered good and meeting goals if we QC'd 220 lph. No way to do that an ...

At Nuance, the caste system THRIVES. The deception of this company is criminal. For the last year, the QCs were required to meet the company standard metrics of 150+ LPH, quality of 99% or higher, schedule adherence of 99%. If you failed to meet any portion of the metrics one week, you received a verbal warning; two weeks, you were moved to the Performance Action Plan. On 5/4/2015, we received our individual QA Weekly Scorecard; we also received the QC Compensation Plan on the same day. With no ...

Does anyone know what, if any, disciplinary action Nuance has taken due to variances between system hours and hands-on-keyboard hours? Also, less than committed hours due to OOW situations (and not making it up during nonwork hours)? I want to know if these are things I even need to get worked up over. ...

I was told that the position would be acute care and on the Escription platform. Supposedly the majority of MTs on this account are making 10 cents a line. I have since been doing a lot of research and see a lot of posts about how you are unable to make any money with Nuance. I guess my question is do different platforms and accounts affect what your line compensation would be? I need to make a decision and looking for some information. Thanks.... ...

It appears they have done away with our paid holidays. We can work on holidays and have a bonus (if the facility is open and there is work). If not, we have to take it out of our PTO or not get paid. My pay by the new plan is cut from 9 typing and 5 voice recognition to 8 and 4 instead per line. The incentive bonus requires 99% accuracy by QA audit, and 15% or less of reports going to QA, paid every 2 weeks. ...

My opinion, having been in the industry for over 30 years and after reading a few posts on this subject below. For years a good deal of MTSO's including Webmedx had in place bonus or incentive plans based on production ONLY. Such a plan most likely helped Webmedx win "employer of the year" for years. Employees would go the extra mile even working through breaks to achieve higher line counts while at the same time the newer employees could look forward to gaining more experience and e ...

I have not seen it, but reports say there is some weakness on the left side, at least onwarm ________ but not on cold, and they felt positional nystagmus when laying flat and on the left. s/l like the doctor is saying warm colorex but not on cold and 'they' felt positional nystagmus... ...

Any tips on how to keep my fingers warm during this crappy weather? There is a blizzard warning where I am with 30-40 mph winds and -30 wind chills. My apartment is freezing. Turned the heat up but my fingers are like ice! Stay warm everyone! lol ...

This means 65% will see decrease and/or paid minimum wage. They are touting this as the great new comp (local Burger King is advertising job for $10/hour). Anyone find out if the QC percentage is just for blanks or include all sent to QA including Audio issues, etc, and will EQA be included. Also, trying to figure out our pay from week to week is going to be a pain. I am going to see how this new comp plan works out, but since the conference call, I'm not feeling pos ...

Do you use hyphens like "warm-and-form" or no hyphens? Or is it "Warm 'n' Form"? ...

During the physical examination she goes through the HEENT, Lungs, etc. When she gets to skin it sounds like "Skin is warm, dry, and (merges department course)" Any ideas?? ...

I'm just curious as to how it works, as I may have to sign up for it at the end of the year. How does the HRA account work and how do you get access to the funds when you need them? I think I understand everything beyond that. Just curious how the account is set up and how to get access to it. ...

I will check for work during my schedule. Work it if possible, if not, just use the no wrk excused absence comment. I am not going to work around the clock to try and make it up. Ridiculous. If you want to, that is okay, but seems crazy to ask people to do this. Why don't the supervisors/TSMs have a call about this. We get an email, but never anyone to tell us directly about a change. I just cannot believe that they expect employees to try and make up the time. ...

Cant we all write the guys who are on the e-mail we all got if in fact this turns out to be something bad? Flood their emails and desks? Ya know its too bad we cant get together 500+ MLS and go on strike... I would do it. If a ton of us went on strike and demanded fair wages and changes, with noone typing their reports for 48+ hours I think they'd listen. It kind of sounds like the pay will be the same even if they lower the base..... b/c if they lower the base rate but you get a tad extra ...

Sounds like they are taking out the LPH requirements? Or am I the only 1 thinking this? Sounds like they take out the requirement for LPH. Now your lines may drop due to focusing more on QA/blanks/rereading,etc. Normally that would lower your lines and lower your pay. Now it will lower your lines BUT you will send less to Q and have less mistakes so your pay will ultimately stay the same. This is how I am taking all of this. The only thing I am not getting is if we are going to have a base ...

Been thinking about this, and it's obvious we are all pretty much sunk. I was wondering if someone would be so kind as to post any info on getting financial assistance to learn another trade/skill. Am thinking pharmacy tech or medical assistant. Seems to me there is a government program that may help out with tuition/expenses, but cannot remember what it's called. Thanks in advance. ...

My son, who has a Master's Degree in Math, took a look at the 7-page explanation of the new compensation plan. He said it was very confusing. What the ? Not even a math expert can understand it? Really? I'm at a loss ;( ...

The abuse and the stress have gone beyond the pale. The people who put together this pay plan have no idea what it is like to work in the trenches. We have taken pride in our work and have loved the field of medical transcription, but they have made us hate it. They have caused us to make more mistakes. We are not focused on what we are doing at any given moment; we are focused on our overall scores and thinking about how we're going to make enough money to buy winter boots for our children ...

Did anybody get the email about the changes they are making. We have longer time to request a reversal (big deal - they never approve them so really????) and now they can QA us for our 2 weeks rather than our 1 weeks which in my opininon just gives them more time to pick apart which ones they want to check and find their errors to total up!!! That is great idea. ...

I thought they were going to roll out a new PTO plan first of the year? ...

Was told in a conference call a while back that they would revamping the PTO plan and would release or announce it on June 1. Had not heard anything from my supervisor. I know she said they would implement a buy back plan and that was all she knew. Has any one else heard what further fun and games Nuisance has in store regarding our PTO? And since I am asking, do you think they will mess with our 401(k) -- like no longer doing partially matching contributions? Counting t ...

I have a dictator will dictate the Assessment/Plan with a number for the problem and a letter for the plan (1. Gout. A. Labs in the morning. B. Medication, 2. Etc. A. B., 3. A.) I have always just ignored the letters she gives me and not put them, but I was wondering today if I am suppose to. It is not a verbatim account and I never got in trouble for not putting them. I tried looking this up in AAMT BOS but maybe I am not looking right ...

I hope someone can help me. I know I need to back up my files (especially my work files, SH, etc.) I see ads on TV about back up options, I have heard of other ways to do this as well, like an external drive. My dilemma is that I don't know which is the best way to do this. I have a Dell computer and every so often a box comes up and says backup not done. I never click on it. Does this mean I should have make a disk with everyone on it that I wa ...

Does anyone know if the PTO we see as of today in teamwork is the correct remaining PTO for the rest of the year? I was not sure if the pto we used previously in the period ending 12/26 is reflected in the current PTO in teamwork yet. This is confusing me since we will get a 12/31 paycheck. I know pto will not accumulate until next year but it looks like to me I did not lose any PTO even since taking a few hours ending the 26th. any clues out there? ...

anyone hear of "SMACK" on the assessment and plan of a PE? ...

He is saying "She was released from the hospital and she was given a TARE (tear, tare sounds like tare, rhymes with care) plan which suggests that she stays hydrated and also get treatment for her headaches." I'm stumped! ...

I was told there was an incentive plan with M*Modal/MQ. Any information would be appreciated. Thanks ...new to M*Modal ...

just continue to take what I can get until there is nothing left. If it means working here and there I guess that is what I will do. As far as coding, MModal is advertising everywhere for coding people and I can assure you they are training coders and that work will be heading overseas as well so why bother. They will keep the rates low and there wont be any money in that either. I guess the only way to even try to survive in transcription is take what you can get unless ...

While those at the top in Nuance plan their warm - fuzzy holidays, they leave those

What did they start with this year? - sameolthing

Dont understand why 12/25 as phase in date - its not end or beginning of pay period

Maybe because that is a holiday and has to do with - holiday pay? They seem to

Because it will completely ruin the holiday for all of us nm - acuteMLS

that is weird .. not even beginning of pay period .. - who knows, who cares

The timing of this has so many red flags for - the MTs, its almost laughable.

Yet there will still be those who are shocked and devastated nm - acuteMLS

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