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QC being audited? - sm

Posted: Dec 17, 2014

Keep hearing that QA and QC are audited also. Anyone willing to share info on that. I am betting there is no way they are audited as strictly as we are and who the heck audits them anyway. they audit each other? that's sweet. Seriously, anyone have info on their requirements to share.

I feel like they are sitting in judgment on us and have control over our wages, but we are constantly told they are monitored too. Will have to prove it to me. I don't believe it for a minute.

Yes - SM

[ In Reply To ..]
I worked as a QC for Nuance and yes I was audited. I had to fight for reversals. I had the same things audited as you did. If I left out a comma, if I used the word the instead of a... It's no different. It's not a sweet little deal of scratching each other's backs.

I would not imagine QA is audited, as they are the auditors. They are the ones who check the work after being delivered to clients... But I cannot speak to that, as I was never a QA and most of them are from India.

QA does QA eachother (sm) - anon

[ In Reply To ..]
It never mattered if QA dinged QA before (unless they really suck and their manager would see...), but with production-based coming soon and their own incentives being based on quality soon it will... same as MLS and QC.

Yes and often. QC is audited by post-audit QA sm - QC

[ In Reply To ..]
and what keeps getting forgotten is that someone like me likes to just correct small things and not score them, or score real errors with a lighter hand (a minor versus a major) and when they catch me doing that, I am charged with an error in scoring.

That's why you see such strict scoring, they can see what we did and if we didn't score it per their little chart, our quality is hit.

I will have 10 reports pulled in a day, 3 reports on another day. On average they do this 3 times a week.

I can assure you, if anything, QC is audited - more harshly. No favors for sure.

[ In Reply To ..]
Any errors that were on the original report and not caught on QC1 belong to the QC person. This is the reason the report is picked apart if it went through QC1.

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nm ...

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