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MTs, how often do you get audited? - nm

Posted: Jul 26, 2012

Audits - On site MT

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Every 3 months, required to have 99% or better, pay is docked 5% if we fall below that. Monthly audits and reduction in pay until you bring your score up, MTSOs are not the only ones who are strict when it comes to accuracy.

I don't think that's legal - Snow Bunny

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This is one for the Labor Dept.

I agree - sm

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99% is close to perfection, which is okay to have that as a standard, but the very least little things can add up to make one fail that percentage that would require attention from management. However, to reduce one's pay? This does not seem legal at all. Think about it.

There is an alternative, you could be fired for poor performance rather than docked. - Both Sides

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xx

Seems like a few reports a week. - anon

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I am not really sure but if we fall below 99% we lose incentive for the quarter following.

Well - Nobody

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Considering how badly things are being run around here, it is hard to believe they think they are doing a good job at QA.

QA - recentlyoutsourced

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I fight with QA every day....and 9 out of 10 times get my points given back to me because the QA person was WRONG!!! This is ridiculous.

Lucky... - anon

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I think I have had 1 officially reversed but I have had several where my TL said I was right and she would "submit" it and then . . . crickets chirping. I think they pat you on the head, say they will fix it and then hope you forget about it.

I figure losing my bonus for a quarter is over $1000. My QA score was 98.99%, which makes me soooooo angry since I had several things that should have been reversed.

Anyway, whine over. . . for now.

At MModal lately was audited every week like - clockwork. Always passed

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and I have a bajillion years of experience so I really don't know what the deal was. It was one of the reasons I quit.

I also quit - Ang

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Could not keep quiet anymore. Tons of unpaid work, picky picky corrections. So I complained and once I complained got audited like never before. Every letter, every dot. So I quit. Before that had always passed audits. Glad to be gone. No longer feel like a hypocrite. Thought the audits were stupid beyond belief. One day do it this way, next way do it the opposite, next day back to 1st way. What a phenomenal waste of human energy. Am now seeking one on one work with docs or if necessary IC. But really hope I can get away from MTSOs.In my opinion the bad ones are parasites.

I never knew why I went for years with no - audits (or they were done

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discretely and I passed and nothing was ever said), but when I started getting 7 or more reports audited every week and they would ding you for a single comma or putting in a heading that was not dictated but clearly indicated, I got really paranoid. I began going over my work twice. I was far more worried about the QLT than I was the client or the patient. Between the audits and the Big Brother production monitors, I just got more and more unhappy and unfulfilled. My family was suffering because of the blackness of my mood. My health was declining. Finally it was enough and I quit. The sad thing is I had a decent account that I typed the majority of the time that wasn't all that bad (there were a lot of ADT and cc keystrokes that I didn't get paid for and I was only making $11.50 an hour instead of twice that as in years past) and I almost always had work, but MModal itself and their overbearing methods drove me away.

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Jun 13, 2012

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nm ...

Jan 13, 2014

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