A community of 30,000 US Transcriptionist serving Medical Transcription Industry
OOW - can't clock out?? - Pollyanna
Posted: May 26, 2014
I've had 2 reports and now no work. We were told not to clock out when OOW! Doesn't this just go against LPH sitting here on the clock with no work?
Who said you can't clock out - newbutold
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My OOW policy which I just got the new ones less than a month ago state that you go to your secondary accounts and if nothing in any of them, you clock out and wait 15 minutes for either a response from your TL or after 15 minutes you go back in on your accounts and if still no work then you clock out and if you can flex feel free to do so, but you don't have to nor are you required to use your pto hours if you don't want to.
WHAT? - How much time to wait to not produce lines?
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Seriously what kind of game is this Nuance is playing?
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I have a recent e-mail from my TMS we are NOT to clock out but contact the region - no one is responding SO there goes my LPH down the drain.
SM - -0
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I would think that if you could somehow document on the clock that you were out of work you could take that and show it to the UE office. That way you could prove that you were indeed able and ready to work, showed up on time and there wasn't any work to do. I would not stay clocked in without somehow documenting that you ran out of work.
See, Nuance says you are an employee and yet they fail to provide you with work. They also fail to provide equipment, but that's another story. Keep track and go to UE - maybe you will qualify for some partial benefits as an underemployed worker.
If you aren't interested in doing any of the above, disregard my message. I don't think many people here realize they are considered underemployed when they are a full-time employee who is not provided with any work to do!
Lack of work - Pollyanna
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All of management is gone for a 3 day weekend at full pay just as a given! We can't take holidays unless we have any PTO and request it much in advance. I'm clocking out and entering OOW as the reason. I'm not sitting here all day waiting. We should be getting a base pay hourly especially since we have to clock in and out everyday!
They change the rules daily just like acct specs - and expect us to remember everything.
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I know so many people who have quit, good people, excellent transcriptionists. I once saw a bumper stitcker with a saying regarding a major city's downfall: "Will the last person left, please turn out the lights." I feel like the last person until I come to this board and see I'm not alone. I pray every day that we will find a way out or get our stolen wages back, which would make some or all of this bearable.
They make the "rules" so complex. - Why?
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I need an interpreter or lawyer for the ever changing rules but unfortunately Nuance does not pay me enough to hire someone to read and interpret their ridiculous rules.
Holidays are a nightmare because of this policy - s.m.
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You dread clocking in to begin with, you lose all your momentum every time you are OOW, you dread it happening your entire shift; my production drops by half.
I would check your email or check with HR as a new - OOW policy was sent out a few weeks ago.
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You most certainly can punch out according to the policy.
Can you help me? I have a Operative Report, the doctor dictates o'clock.
Do I type "of the clock", since contractions are not supposed to be typed?
Thanks
...
The doctor said: The patient's EKG was unchanged from the EKG of 07/20/2010, both the 10:00 one, and the 11:15 one.
He meant that there were 2 EKGs today, one at 10 and one at 11:15, that were unchanged from one almost a year ago, in 2010.
Is 10:00 incorrect? Should it be "both the 10 o'clock one, and the 11:15 one?" ...
She and I had a few e-mails back and forth about when I should clock out OOW. I'm just...confused. I have been clocking out OOW after doing the usual protocol any time there isn't work and had no issues with that with my old TSM.
New TSM said that I only clock out OOW if I am quitting for the day and have no work. She told me checking in during my regular scheduled shift when OOW is "flexing" and so I don't clock out OOW.
Correct me if i'm wrong, but when you clock out OOW ...
Can anyone tell me why we need to clock out each time we do work with out hands off the keyboard? I asked if we had to clock out for every Google search, demographic research, doctor name database, etc and was told that we did have to clock out for any time off keyboard. Now I'm concerned if they even pay for work done off the keyboard. With all we have been through with these MTSOs, I would not be surprised if they did dock for research, etc. It's also ve ...
I understand that holiday weeks are slow, but what if I just stayed clocked in, not working, just staring at my computer for all the time I missed this week (cough, cough). Wouldn't they have to pay me minimum wage for that state? ...
Anyone else having this problem this morning or ever before? What did you do when it happened? I just started working anyhow. Guess I will email CCM and ask what to do but for now I am goign to work my shift without being clocked in. it just keeps saying clock on failed. I logged out and logged back in but still the same message. thanks and have a great tuesday! ...
The requirement for ICs to use a time clock is apparently to protect the service from being sued for unpaid labor, right? If you sign in honestly, i.e. whenever you are doing anything for this job with the service, tech tweaking, software installation, training, spreadsheets, research, phone calls, etc., etc., etc., it would put you into overtime and you are fired, right?
I'm just curious if anyone is given written instructions to sign in ONLY when your fingers will be pounding the ke ...
Recently new to KS and have a ? If I am scheduled three 8 hour days at 24 hours a week and I sit her most nights for 8 hours but only get maybe 20 reports but I stayed clocked in because when trained I was told since I was not at 40 I could stay clocked in as they just did not want anyone in overtime. Will I be paid minimum wage because obviously I was not even making that even though I had to watch the account or I would get in trouble since there is a very short TAT on some of them. I do no ...
My company has started having us use a time clock now. What happens when we have NJA? Stay on the clock and wait? Keep clocking in and out looking for jobs?
Need advice for those who use a time clock with their company. ...
Just wondering what other MTs think. I have always used (but my experience started with handwritten notes in handwritten charts) "9:00 position" or "12:00 position" but I've been corrected several times to "9-o'clock position." To me, this looks "funny." What do other MTs think? ...
If you need to get your lines in but you've worked your 40 hours or plan on working your whole 40 hours, can you hop on and type off the clock? I've asked this to my company and I get a vague answer, probably because legally they can't tell me to do it. Does anyone else know if you can, or do you, type off the clock to get more lines in?
Thanks!
BAW ...
Working off the Clock - Midnite Rider
Posted: Jan 21st, 2015 - 4:48 pm In Reply to: Understand they are taking on new clients - MTI have been an MT for 20 plus years and have never worked for a company where they had a time clock. When I first hired on with my present company, my supervisor, who is also a friend, said I can work as many hours as I want but to only report my scheduled hours and that both she and other company echelon will just look the other direction (which ...
So, now if we have to go to the bathroom or some other thing that pulls away from the computer, we dont clock out otherwise we will be locked out for the shift? What, it is no big thing anymore if we are on the clock but doing something else? Doesnt that defeat MQ purpose of getting the work done. If I get locked out, I cant finish my shift so they cant get all the work done. Its okay for me, I will have a free afternoon, LOL, but it hurts MQ turn around time. This& ...
Well, last night (and other times too this is happening) I wanted to approve my timesheet when I went off at midnight... Well, the windows on left side (once again) would not show for me to go in and do this. I put in a call to RTLS and I got no message return. Get this a message in bold print said I had approved the pay period 1/15/2010 at 23:28??? What the heck is that ?? Now this morning, I went to get on my shift at 8:30 a.m. Yeah I know it was 30 mins ear ...
at least once a day I go to clock out, and it clocks me in again automatically immediately. I then have to wait and clock out again during the next minute or so to make sure that I am indeed officially clocked OUT.
Watch it closely. I don't know what is up. ...
I get paid by the line. I can't understand why they make me stick to 40 hours. I can't get enough lines in in 40 hours to make a decent living wage. Does anyone know of a company (not IC) that just lets me work as much as I want? ...
Lest any of you would like to continue debating whether the "activity" mentioned is legal versus illegal. Transcend paid out MANY thousands for violating the laws you all are talking about and did so around 2006-2007 as did Softscript pay out many thousands MORE around the same time and there are no doubt more violations. I do not encourage you to continue being side tracked by the conflicting posts on this board but am quite confident you all will be. ...
Are we supposed to clock out when there are no jobs available, or do we stay on the clock and keep checking? Are we just being shut out? I don't understand what's happening. ...
It is my understanding from an attorney that if we are required to sit and wait for the work that is considered time worked. Keystrokes wants us to keep track of ONLY the time spent typing, any time spent NOT typing is NOT considered as time working according to them.
You would have to rack up a lot of time just typing to get in those 40 hours in order to get paid overtime. By the way I have never been paid overtime even after 40 hours and when asked if I would receive it the anwer was ...
The truth is KS is being sued for not paying overtime. KS does not have time records and that is why it is being implemented now. I myself know overtime pay was not offered for anyone taking extra hours on my account. I also have e-mails to that effect. KS has not always paid overtime and if it was given it was to a select few or favorites. At one time gift cards were being given in lieu of overtime on certain accounts, which does not make up for the overtime m ...
Make note folk, schedule source clock, is rounding clock-in time. This is something new, noticed because I write down the times I clock in & when I clocked out, the clock-in time is changed. I write in and out times on my log so that is why I noticed this. ...