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OOW - can't clock out?? - Pollyanna


Posted: May 26, 2014

I've had 2 reports and now no work.  We were told not to clock out when OOW!  Doesn't this just go against LPH sitting here on the clock with no work?

Who said you can't clock out - newbutold

[ In Reply To ..]
My OOW policy which I just got the new ones less than a month ago state that you go to your secondary accounts and if nothing in any of them, you clock out and wait 15 minutes for either a response from your TL or after 15 minutes you go back in on your accounts and if still no work then you clock out and if you can flex feel free to do so, but you don't have to nor are you required to use your pto hours if you don't want to.

WHAT? - How much time to wait to not produce lines?

[ In Reply To ..]
Seriously what kind of game is this Nuance is playing?

Any and all they can get away with. - games

[ In Reply To ..]
Call your state unemployment agency.

Clocking out - Pollyanna

[ In Reply To ..]
I have a recent e-mail from my TMS we are NOT to clock out but contact the region - no one is responding SO there goes my LPH down the drain.

SM - -0

[ In Reply To ..]
I would think that if you could somehow document on the clock that you were out of work you could take that and show it to the UE office. That way you could prove that you were indeed able and ready to work, showed up on time and there wasn't any work to do. I would not stay clocked in without somehow documenting that you ran out of work.

See, Nuance says you are an employee and yet they fail to provide you with work. They also fail to provide equipment, but that's another story. Keep track and go to UE - maybe you will qualify for some partial benefits as an underemployed worker.

If you aren't interested in doing any of the above, disregard my message. I don't think many people here realize they are considered underemployed when they are a full-time employee who is not provided with any work to do!

Lack of work - Pollyanna

[ In Reply To ..]
All of management is gone for a 3 day weekend at full pay just as a given! We can't take holidays unless we have any PTO and request it much in advance. I'm clocking out and entering OOW as the reason. I'm not sitting here all day waiting. We should be getting a base pay hourly especially since we have to clock in and out everyday!

They change the rules daily just like acct specs - and expect us to remember everything.

[ In Reply To ..]
I know so many people who have quit, good people, excellent transcriptionists. I once saw a bumper stitcker with a saying regarding a major city's downfall: "Will the last person left, please turn out the lights." I feel like the last person until I come to this board and see I'm not alone. I pray every day that we will find a way out or get our stolen wages back, which would make some or all of this bearable.

They make the "rules" so complex. - Why?

[ In Reply To ..]
I need an interpreter or lawyer for the ever changing rules but unfortunately Nuance does not pay me enough to hire someone to read and interpret their ridiculous rules.

Holidays are a nightmare because of this policy - s.m.

[ In Reply To ..]
You dread clocking in to begin with, you lose all your momentum every time you are OOW, you dread it happening your entire shift; my production drops by half.

I would check your email or check with HR as a new - OOW policy was sent out a few weeks ago.

[ In Reply To ..]
You most certainly can punch out according to the policy.


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