A community of 30,000 US Transcriptionist serving Medical Transcription Industry
We had management changes over the weekend for my new account and the new manager sent out e-mails today that we have to get new e-mails, must start using some probably crap butt IM program (I HATE IM!) and they insist that if your account runs out of work that you wait 10 minutes, then e-mail them then wait up to 15 minutes to see if they can find you some work before you can move to your secondary if that account has work. Meanwhile that means 25 minutes of no pay time waiting around for them. This account runs out of work consistently during at least the first half of my shift but you never know which days that will be, and the old managers would just let you switch to the secondary or just log off and come back when work was there without having to bug them about it, especially since this client has several vendors doing the work and they can't control what we do/don't get.
It may be time to update the resume.