A community of 30,000 US Transcriptionist serving Medical Transcription Industry


I will never understand how looking at QC stuff - wannie


Posted: Jan 30, 2015

in FIESA is supposed to help my quality if I CAN'T go back and relisten to what I missed. I don't like taking somebody's else's word for it and I certainly don't like putting my initials that I reviewed it. If I missed it, I would be the first to admit it, but I don't ever really know if I missed something or not. I know it doesn't count against the QA score, but it's still aggravating. Sometimes, being able to listen a second time would make everything clear. How hard is that to figure out?

Sorry for all my griping today. I'm just frustrated - wannie

[ In Reply To ..]
and tired and ready for something that makes sense.

Relisten - MLS

[ In Reply To ..]
It's really a shame you can't relisten. Luckly, on the escription platform, I am able to do so. And the sound is so amazingly much clearer there!

Can I ask how you relisten on escription? - I dont seem to be able to...

[ In Reply To ..]
I've asked my TSM twice...still waiting on an answer....

Thanks!
I can't relisten on Editscript either - sm
[ In Reply To ..]
When I first started with Nuance I was able to go back and listen to past reports, for about a month. Then something happened and I haven't been able to listen to them since. Tech support couldn't figure it out and decided that IE was screwed up, suggested I reformat my computer or get a new one. I got a new computer and still can't listen to past reports.....
Escription - MLS
[ In Reply To ..]
I'm sorry for the delay in responding. If you go to www.escription.com, you will see a place for customer log-in, which is for the name of your account (I think you have to list it as it is in the specs, mine is easy since it is the name of the hospital with lower case first letter). I will use this hospital as my example, since it is not the one I do. beaumont Proceed from there. It will take you to a page for your user name and password for your account and so on. Hope this helps!
P.S to above do this in internet explorer, not firefox. - MLS
[ In Reply To ..]
nm

This is particularly true when QC is WRONG! - sm

[ In Reply To ..]
I don't wish for QC to get busted by the post-audit gestapo, but better them than me. Just be aware, however, that QC's word is not necessarily always correct.

I made a comment about this issue on one of my audits. - genie

[ In Reply To ..]
My TSM said they were working on giving access to listen to our audited reports. I think we should keep asking for this and maybe someday we'll get it.

I work ediscript, different MTSO, and I can relisten to a report. Gotta - wonder why N had disabled that function. nm

[ In Reply To ..]
sd

N disabled that function to prevent us from contesting it - anon

[ In Reply To ..]
Seems pretty obvious to me, why disable it unless you don't want anyone to be able to contest their now lowered pay due to QA.

When I worked at Webmedx we could go in and listen to these reports to help us, and there was no penalty for QA. Oh, to have Webmedx back!!


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