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When someone QAs your stuff...... - Bubbles
Posted: Feb 14, 2011
Hi - when QA gives you feedback on a blank you had, are they supposed to (ethically is it proper) for them to continue on and reprimand you, for example, with "I did find the same thing you blanked at Google. You need to go to Google." or are they supposed to just correct, and then have your account manager talk to you?
Thanks!
I would think it would be according to the company. - sm
[ In Reply To ..]Everybody is different. My QA if they fill in a "difficult" blank sends the link where they found it.
Most MTSOs want QA to give you feedback. It is not - a reprimand but feedback. (sm)
[ In Reply To ..]A reprimand would be your management formally correcting you.
QA gives feedback. Allbeit that some QA are better than others about it.
It is appropriate for QA to tell you that they were able to find the information on Google or anywhere else. Google it and see if you cannot find it now. If you can't go back to that QA and ask how he/she found it - learn from the experience.
Just remember: You might not like hearing what QA has to say but if you were QA you'd probably would have the same types of feelings toward MTs you are correcting work on day in and out who make mistakes that you can resolve too easily.
Most MTSOs want the feedback from QA to MTs. Then, if there is a consistent problem reported to your management, your management will "reprimand" you formally.
It is ethical to provide ways to learn from your mistakes and point them out to you.
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