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I found out what hospitals are actually paying Nuance per line - SM...

Posted: May 20, 2015

Recently found out that two Chicagoland hospitals who outsourced to Nuance are paying them a whopping 15 to 15.5 cents per line for VR. With this being an almost virtual world now and very little overhead, it is a terrible injustice for Nuance to pay their MTs only a fraction/peanuts of what they are getting paid.

While Nuance owners are laughing all the way to the bank, it is time for every Nuance MT to formulate a "get out of jail/Nuance" plan ASAP.

I was told this info by an insider who actually said that it would have been cheaper for the hospitals to have kept their own employees including paying them full benefits than to sign a contract with Nuance. They thought there were so smart and were going to save the hospital money! They are actually paying MORE. Hah!

Yes, but the eventual plan is what matters - to them.

[ In Reply To ..]
They are no longer outsourcing just to save money on salaries and benefits. They are saving on HR time and costs, supervisor time, the cost of providing space, equipment, training, and a host of other things. They outsource with promises of better turnaround.

In addition, they are now outsourcing in preparation for converting their dictation to front-end SR. Nuance is the big player in that arena. They currently have a major contract with the federal government, rolling it out at hundreds of federal medical centers. After that, it will be other hospitals. No MTs or "editors" are necessary with this, eliminating everything except the cost of the software.

Nuance - mtanon

[ In Reply To ..]
While the above may be true, even front-end software is riddled with mistakes by the health care employees at all levels. I heard 20 years ago we would not be here today and we are. Nuance will forever continue trying to get rid of us and the best they are going to get is all MTs being from India if that is indeed their goal. They would not be hiring 3000 MTs in India if the ultimate goal was to completely eliminate the MT, they are just trying to eliminate the US MT. JMO

That's what my former clinic did. All MTs were - laid off, & they went to 100% front-end VR.

[ In Reply To ..]
nm

Line rate - J.J.

[ In Reply To ..]
They make it cost prohibitive for the facilities to send work for editing because the main goal is for the physicians to self-edit. Ideally, they'd like all facilities to institute a 100% self-edit policy. We are just an ancillary piece to the main goal, which is to sell their software to every hospital on the planet with endless costly upgrades. The facilities think the technology will help with efficiency, but they neglect to realize the cost of removing the last safety precaution of having an MLS read the report which ensures it will be as error-free as possible.

One more thing - J.J.

[ In Reply To ..]
Also, cutting our pay and forcing us to do twice the work to make the same amount of money has alienated and demoralized the workforce here at Nuance. I would imagine it has caused the MLS to have little loyalty or concern for either the company or its clients.

check out my blog please - Andre

[ In Reply To ..]
You really should check out my blog J.J. https://zigsbitzandpieces.wordpress.com/ It concerns this whole situation. These companies need to pay us attention and pay us descent wages. I'm trying to start a unification just as the fast-food and Wal-Mart employees have done. So please share. We can make a difference.

Thanks,
Andre

ESL? - goneandhappy

[ In Reply To ..]
pay us attention ... pay us descent wages ... start a unification? MT or QC? Either way, you need some English/spelling lessons.

LOL! pay us "descent" wages is what they are ALREADY - doing!!!!

[ In Reply To ..]
the definition of descent: action of moving downward, dropping, or falling.

Thanks for the laugh today

See my post/blog - Andre

[ In Reply To ..]
You should check out my post. I'm trying real hard to implement better pay for us. https://zigsbitzandpieces.wordpress.com/

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