A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Goodbye Nuance .. - Your QA and Supervisors Make Me Sick

Posted: Jan 04, 2013

I'm going back to full-time at M*Modal. Maybe not the perfect situation, but they pay 25% more, I never run out of work, and I'm always treated with kindness and respect. Nuance reeks. Goodbye QA losers. Goodbye hateful supervisors. I hope you all rot. Maybe I'll even turn you in to the Labor Board for your illegal practices. Don't think since you are so big you can't hurt. The bigger they come, the harder they fall.

goodbye - anon

[ In Reply To ..]
I used to work for them but quit for the same reasons. You would not believe some of the comments made to me by supervisors. What goes around comes around.

Even though I had 99.5% - Bye Bye

[ In Reply To ..]
was a high producer and never missed a day of work, my supervisor told me I didn't measure up. There were several instances where I had the right thing, QA changed it to wrong, and then I was dinged a major or critical error. When I spoke up I was punished for it by my supervisor. I don't need this. They can all kiss my ***. I'm a top-notch MT with years of experience and freaking fabulous skills. M*Modal recognizes and rewards that. They have been very good to me. My only complaint with them is not enough pay, yet still it is 25% more than Nuance pays.

well, you must have gotten my accounts then - and respect? seriously?

[ In Reply To ..]
There must be a couple faces to this company.

MTSO poison - Polypurebred

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Have you heard the old idom, one man's poison is another man's MTSO.

You "didn't measure up" because you don't - LIVE IN INDIA.

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May the CEOs choke on all that curry.

What is the edit rate at MModal? You say 25% - more than Nuance? SM

[ In Reply To ..]
Nuance has different pay scales for different tiers. It also has nighttime differential. What does MModal pay?

Jumping in: Older hires at MM make more, but pretty sure new hires - make about the same as Nuance. sm

[ In Reply To ..]
If you check out the M*Modal board, the older hires have kept their original editing pay scale after the first cuts (about 6 cpl editing) and haven't had it decreased, but no way could you get in at M*Modal now with the pay rate they have. Which I give M*Modal a little credit for, at least in terms of not penalizing their more experienced people and thus hopefully keeping more of them on.

http://forum.mtstars.com/437857.html

I work for both - anon

[ In Reply To ..]
and MModal doesn't pay more from what I can see. However, it appears there is the opportunity for raises up to 6 cpl/10 cpl, which is something that Nuance does not offer. Nuance is 0.0413 cpl/0.0825 cpl forever.

In the end I think it is a wash. I kind of prefer MModals platform over Editscript and the QA is better.

LOL..this is great - Sassymt

[ In Reply To ..]
My company was recently bought by them and while nothing has changed in terms of management, everything else is driving me crazy. Worked for M*Modal for a week during another buyout and always wondered if anybody was ever happy there. Been running out of work lately and I do not like that. I plan to get out of the MT biz as soon as I can find a decent job but I seriously contemplated applying with M*Modal today just to pick up some hours. Thank you.

I am leaving M Modal to stay with Nuance - MT

[ In Reply To ..]
I have been working for both the last year but cannot do both anymore. M Modal for me has been a very bad experience to where it makes Nuance look good. The platform has horrible sound, and I can never ever get the LPH I can on Exedit at Nuance. I know that Nuance QA is tough and so is my boss, but I never ever have the sound problems and cesspool problems I had at M Modal. Too much stress there. I guess to each his own. Good luck to you. Hope your platform/sound/quality/ability of making lines was better than my experience at MM

I love DoQscribe platform at MM and the pay is good. - No way would I leave MM for Nuance. see msg

[ In Reply To ..]
Everyone's experience is different, but I would take a huge paycut if I decided to leave MM for Nuance and I have never worked in the "cesspool" however, if I run out of work on my accounts, then I do start to get work flowing in from other regions.

My TSM leaves me alone to do my job, no stressing out over QA, none of that. I would probably quit if MM were ever bought out by Nuance. Just my opinoin.

The pay is good at MM? No offense, but who are you kidding... - MT

[ In Reply To ..]
Amy said right in her conference call no more raises EVER (from 4 cpl VR). Seriously good pay? hmmmmm.

I have no clue how you do that - but it must be real nice

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I am so sick of the cesspool. I cant make any money. I get flipped from account to account and I spend more time reading a 15 page client profile than typing a 2 minute report. I get emails like 4 times a month telling me that I missed something. I cant figure this place out. Some get big money, good accounts that actually have work, have great CCMs and others get the shaft.

RE: Goodybe Nuance - anonymous

[ In Reply To ..]
I had some very nice supervisors at Nuance and some not so nice ones. I had to leave as well due to no work and horrible pay. Good luck to you!

Nuance to Mmodal?? From Frying Pan to Fire - ur are deluding urselfif you think anything else

[ In Reply To ..]
same anal QAs who make it their humdrum life's work to spot where you might've missed an 'a" which of course changes EVERYTHING, CCMs who are nothing but little corporate robots..at least at Nuance the TSM are MTs.. Most CCMs at Mmodal could not transcribe their way out of a paper bag. Not quite sure what koolaid they fed you..but MTSOs are all the same, you as an MT are an albatross they want to get rid of as fast as the ten little indians can do your job and eventually VR can do theirs.

I've worked for M*Modal for more than 10 years - sm

[ In Reply To ..]
And the only complaint I've ever had is the low pay - which again is 25% more than I make at Nuance. I've never had a supervisor I didn't like. I've been both an MT and MME/QA there, and it was a nice experience. Their DocQScribe (Fluency) platform is really nice and is far superior to the eScription platform at Nuance.

From - reading

[ In Reply To ..]
posts from both Nuance people and MModal people, some are happy, most are not. I used to have it good at MModal too, then it went down the crapper. I had a good supervisor before and now I have a company kiss butt and can't make decisions on her own. I realize their jobs are at stake but I guess I am different, I would never treat my workers like they do. Every time they send more work to India, they start weeding out people by harassing them and degrading them so they will quit. They don't even have the decency to lay people off.

"ten little indians" LMAO! - nm

[ In Reply To ..]
nm

Ten little indians - toooo funny - bonnie

[ In Reply To ..]
Spot on about QA and CCMs and also QCs. I only received rude or inappropriate QA feedback, and twice feedback that was totally wrong according to CP, I was correct, they were incorrect, extremely rude feedback, but did QC do anything about that 'supposed' knowledgeable MME - nooooo. What a joke they are. Love your comment about the 10 little indians. Have only heard negative about Nuance. I will say you really know what you are talking about here. I'm out from MM, so happy now.

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