A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Employees who generate no profit for Nuance - AnotherScruancedMT


Posted: Feb 26, 2015

I just wonder has anyone ever tried to calculate the cost involved in recruiting, hiring and training the long line of people who come through the revolving doors of Scruance? There seems to be a never-ending stream of newbies. Meanwhile, the long-time, loyal, revenue-producing MTs are getting the shaft. And what about the cost of employees who do the recruiting, hiring, training, mentoring, QAing, QCing, auditing, TSMing, COMing and POCing in addition to other nonrevenue-producing employees, probably in the high hundreds (if not thousands)? I don't have an MBA, but if I did and I worked for Scruance, I would be embarrassed.

I agree - CaliMT

[ In Reply To ..]
It seems that the only income-producing employees (the MTs)in any of these companies get paid the least and have the biggest workload. It's absolutely unfair, but since we have no union or anything to represent us, we have no recourse but to quit, which doesn't solve any of our problems since no company seems to be any better than another.

Sandra Warren - Telluride

[ In Reply To ..]
I have a theory about that. Having worked for Nuance for a couple of months, I wondered the same thing. Then one day it dawned on me: Nuance doesn't care about its reputation among transcriptionists. They are making their money in sales... Period. They are providing a service to all the hospitals who are dumping their employees. The service is that Nuance takes the fall and is the "bad guy" while the hospitals look good in their communities. Nuance doesn't really care what anybody thinks, because they are raking in money selling their products.

Make sense?


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