A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Dear Human Resources...and I know you monitor this site... - JustbecauseIcan

Posted: Oct 10, 2014

What can you do about the morale of the employees? Instead of having MTs on their own time look at Enrich, why doesn't the company have monthly PAID meetings that cover topics or Q and A sessions, etc.? I have never had a meeting with my supervisor. You cannot tell me there is no money for that. Nuance spends so much money "improving" Fiesa and why not use that money for their employees? HR looks at everything that is posted on this site and what is done with the information found? I have been an MT for over 17 years and am so ready to leave this place.

Every time I go on that stupid, unpaid - Enrich

[ In Reply To ..]
It makes me mad. All the "hints" and "tips" on there are stuff any good MT knows from years of work, so who is getting paid to think this stuff up? Probably not MTs, because we are obviously not valued at all by Nuance.

I so agree. A way to save money is to dump FIESA, dump ENRICH, pay us just a little bit more and forget the bonus system. Voila. It's obviously no fun for them unless they are making us into minimum wage workers, the nasty jerks.

Glad someone else noticed this too. I think the tips - are aimed at their India workers

[ In Reply To ..]
that we know are their primary resource right now with more to come in the future.

If it is required that you go on that site to look at their tips - then they MUST pay you

[ In Reply To ..]
Period. If they are not paying you for your time to look at it, then it's not required.

They don't require it but they - claim it will help you improve

[ In Reply To ..]
And frankly, I am presuming funds used to provide Enrich take money away from paying us (because we know they have certainly cut our pay in every which way), so I just want to see what they are spending that money on.

Which is, IMHO, a huge waste of time and money, and also incredibly infuriating. We have our own links and lab pages, we don't need theirs, especially when you have to log in every time and it is just another thing you need to have open even just to link to their pages.

How would I have time to take the silly webinars? When I am not waiting for work, trying to scrounge up 40 hours, I am working on my second job.

You just have to wonder how much these people are being paid who are doing all these training nodules and webinars, and why they think that obviously trumps just paying us MTs a living wage.

Enrich and FIESA are nothing but money wasting crocks. Enrich does not get my blood boiling as much as FIESA, more of just plain boredom, but basically I have no use for it and resent its existence, since it does not provide anything useful as far as I'm concerned. And you might think they would ask us, wouldn't you?

These are the automatic tips that come out by - email daily. They border on ridiculous

[ In Reply To ..]
in the simplicity of them. They clearly are not aimed or geared towards an experienced MLS.

Human Resources - sufferinginsilence

[ In Reply To ..]
Whenever Nuance does have conference calls, they always mute out the MLS questions and comments. Why is that - so none of us knows what's going on. If there are any questions, you have to EMail your TSM. That way we are stilll kept in the dark because everyone gets a different answer or no answer to the same question so as with everything else, it is totally pointless and a waste of time.

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