A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Dealing with a rude TSM - Irritated one

Posted: Oct 18, 2013

I've had it with our rude TSM so I just sent an e-mail to HR about them. Ten weeks ago I put in a request for PTO to attend a family wedding this weekend and sent them an e-mail. They never got back to me. I've sent several reminders. We finally just presumed it was OK and booked the hotel. Now the TM responds - and we're leaving this afternoon - that I need to give more notice on these things in the future but will approve it anyway. Say what? Ten weeks isn't enough notice with several reminders plus it being in the webclock system? This isn't the first time they've been rude like this. So, I've let HR kindly know that I don't appreciate this rudeness.

I asked to be moved off my TSM team and now get a mentor! Bahahaha - no message

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How successful is this "mentoring"? Does it even - happen, or is it an illusion? SM

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I am not trying to be rude, but am simply curious if this is just a smoke and mirrors thing to document reasons to eliminate MTs over time.

Such a sickening shame that valuable MTs are being done this way.

I think it is, as you say, smoke and mirrors. - curiousMT

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My mentor phones me and asks where I'm having problems. I didn't even know I was having problems until she told me. :) I told her I was doing my best, as I have for 15 years prior with no problems. Asked her to find the problems and let me know. She called me back and said she found an error by QC for a major error. I told her it happens all the time but can't get TSM to reverse those so gave up. This place is messed up.

What I find a bit disturbing also is that this "mentoring" is done by phone, so there is no paper trail to go back to if you are fired.

I wonder how they'd treat you if you told them - their call was being recorded. (nm)

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"Mentoring" is just their word for more-than-usual - threats & harassment. nm

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see message - just me

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You're supposed to put it in an email when you request it and put it in webclock but the email is really the approval. They don't see it in webclock until that time period. That's what my TSM told us.

I was told to only put it in webclock and no email. - mt2

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I was told this twice. Too bad they can't get all their flippin rules straight.

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