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Adhere to your schedule! - OOW

Posted: Feb 05, 2015

Okay, sure, I'll be available 24/7/365 and still get under 40 hours of work per week with 5 accounts. Great management there, Scruance!

Oh and IMEDX --don't forget to clock in when you - are working, if you can figure out

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when that will be.

Not difficult to figure out - anon

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I'm an early riser (3-4 a.m.), so after I have my coffee and read the news, I connect to the system. As soon as the FIRST job drops into my queue, I clock in, and I stay clocked in until I take an extended break.

It's no different than working in an office. If there's no work available, you will get paid for that time.

Where did you hear that we would be paid - ...for being OOW

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I've never been told anything of the sort. All we've seen in emails from our manager is to make sure we are only recording "hands on keys" time, which was a pretty stupid thing to tell us, considering how many lawsuits are coming out for not paying us for EVERYTHING ELSE we do as part of the job.

Please expand for us where you got this info. It would only be minimum wage and I make at least triple that when I have work, but it's better than sitting here for 4 hours and not being paid at all.

Triple minimum wage? - P.G.

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How do you make that much? I'm lucky if I make $13 an hour!

Is "hands on keys" time still being mentioned? - nm

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x

sure wish I could... - star

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But if there is nothing available during my schedule, I'll be working when it IS there.

This is one reason why it isn't all Nuance's - fault there is no work for some of us

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You agreed to a schedule that you most likely picked yourself. If there is no work on that schedule, try to change to another schedule. If that new schedule you want is overstaffed already, Nuance should tell you they can't accommodate that. I'm NO Nuance fan, believe me, but THIS is one of the reasons there isn't work for so many...people just hopping on whenever they want on someone else's schedule and working. It's a terrible cycle. I know everyone just wants work, but Nuance needs to get a pair and ensure everyone sticks to their schedule. This is ONE thing they have right--if only they could/would enforce it. Terrible management here.

tough - sm

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Yep, I did pick my schedule. And, again, I would LOVE to be able to stick to it. But when work is only trickling in at certain times of the day, and I am constantly running out -- mind you, I am on EIGHT accounts -- Then yes, I am going to come back on when there is work to do. If my TSM allows us to flex our schedules, then I am going to do just that.

This problem is not about people working outside of their schedule. The problem is Nuance overstaffing all of the accounts to ensure they don't run OTAT.

The only way you could stick to your schedule - is if they would pay you if there is no work

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THAT would solve it. THEN nobody would go on other schedules. But we all know that would happen when pigs fly.

I am at a loss to figure out why there is so little work lately and I have to think overstaffing is the prevalent reason.

Therefore, it IS their fault. Maybe we picked our schedules, but did they not notice maybe they are all the same? Isn't it up to Nuance to tell some people no, you can't work then it's too crowded? Preferably not those of us who have worked here years, but the newbies?

Methinks maybe all these buyouts had employees that were also working the day shift and because they didn't want to frighten the horses they thought if they let them keep their day shifts maybe it would take them a while to figure out how much their pay was being cut. I know that's what happened with my buyout.

Mark my words, people, six months brings a very rude awakening and you'll wish you took unemployment.

As per Nuance ensuring "everyone sticks to their schedule" - how would that work exactly when there's no dictation on half the time? I have been working, or at least sitting here, lately round the clock and there seems to be just dribs and drabs and everyone fighting for the work. It's horrible, so I doubt any shift is safe work-wise.

Don't you just love our job?

Only adhere to your schedule when it is convenient for them. - sm

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They could give a rip about us sitting at our computers for 12 hours trying to get in 6 hours of work. I could write so much more with very expressive language, but I would be banned from this forum for telling the truth.

Schedule? - Lee

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One company I worked for sent out an e-mail telling us to keep our coffee pot at our work station so we would not waste time getting up for a cup. Oh, why not just catheterize everybody too so they do not have to wee. A person has to be up every hour to prevent blood clots. Slave labor as been here for a while.

Thanks for the laugh... - cluny

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Scruance... That's a good one :)

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