A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Schedule Compliance - Performance Management


Posted: Jun 30, 2011

So, our CCM sent out an e-mail that she has received a directive that if we are not working our exact schedule, we are going to receive an oral warning and then be performance managed.

If there is no work, we have to put in a Q-Care ticket or we will be performance managed.

Remember when we first were pitched the idea of working at home? One of the points was that we could be flexible in our schedule. Now we are just slave wages on an assembly line with no deviation in schedule. Just another way to squeeze us out, I guess. 

I applied for a job in a local hospital today, working in Medical Records doing chart analysis. Pay is lower, but at least I won't have to work production and I will actually get holidays off.

Just wanted to ramble.

It is so hilarious how nothing is the same throughout the company. I have been working odd hours and - MqMt

[ In Reply To ..]
my normal hours for longer than I can remember. Now I am going to get blasted because someone will think I think I'm special. I don't think that so don't go there please! Just trying to make a point that MQ does nothing the same and it depends on your manager and his/her manager and what they are complaining about at any 1 particular point in time. They are so unorganized it is pitiful! I have not gotten that email and probably won't.

No flames here.....sm - MTgirl

[ In Reply To ..]
No flames here because you are exactly right. It seems all CCMs interpret the rules and use them however they want. I have worked with MQ for many years and have had numerous (too many to remember)bosses in that period and they were all so different. I usually take 2 vacations a year and am usually off 10 days total in a year and I am PT with no PTO and this year she told me absolutely could not have more than 5 excused days. When I questioned her why I have always been able to get 10 a year her answer was well now it is easier to keep up with and manage now. I really have started to hate this job and am actively working on getting out. I almost quit a few weeks ago and my husband told me to go ahead, but the extra money helps with the bills :(

I was approached yesterday about working for a clinic and they said they would set up the equipment for me at home and as soon as I hear all the details, I will probably be gone from MQ.....sad because I used to really love this job.

I have same CCM as the OP - sm

[ In Reply To ..]
I got that email too. I agree that each CCM has their own special "style." I have had a few nice ones, and one of them even let me work extra hours each week and "bank" them so when I went on vacation I could use those extra hours. Of course, I didn't get paid for those hours but I didn't have enough PTO time to use on my vacation and she just put those extra hours on my time sheet and made it look like I worked those hours that week. Kind of shady, but at the time I didn't care!

My CCM now is having the squeeze put on her by her superiors, I can tell. She has lasted pretty long, they usually don't last this long! Time will tell, I guess.

My husband told me to quit yesterday also. - I am happy that you

[ In Reply To ..]
have the clinic opportunity. I applaud anybody who can find something besides this. Best of luck to you.
Same here. My husband said just quit - if they put you on PM
[ In Reply To ..]
I have never just quit a job without notice, but if they put me on performance management for this (after they have repeatedly told us to juggle schedules for lack of work), I am going to quit on the spot. Just found a home transcription ad for our local hospital.
No matter what THEY do, apply for the job in the - local hospital.
[ In Reply To ..]
I wish I had never, ever left my job at the local hospital.
I applied for it this weekend - Wish me luck
[ In Reply To ..]
The local hospital is very dinky and the staff is very clique-ish. They usually have someone in mind for the job and just have to post it to be legal. But I applied anyway and hope to be out of MQ soon!!
Yeah, there was a local transcription job posted - here. I was so excited
[ In Reply To ..]
and nervous. Bought new clothes, had my toenails painted, worked hard on the resume and interview. The lady hired someone she had worked with at another hospital. Wondered why they posted it at all, but I guess they have to. But good luck to you --- I am always so excited when anybody gets a chance to get out of here.
I guess it is true - - It is Who You Know
[ In Reply To ..]
Sorry about your not getting the job, but thanks for the good luck wishes. I hope to hear something this week. PS, I loved the part where you got your toenails painted!


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