A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Accounts- Nuance - jen

Posted: Apr 29, 2015

I am trying to find a company to work for that leaves you basically on one account or maybe two. Does Nuance do it this way? What about 100% QA until you get used to your account? It seems that not only the pay has gone down in this profession but also the stress has gone up.

multiple accounts - sm

[ In Reply To ..]
You might start on one account, but you will be on 100% QA until THEY decide that you are competent enough to be left alone to work. However, your one account will turn into two when they need help somewhere else, then three... and then your first account will be contracted to EMR or front-end speech, and you will be left with no work... and then you will be given another new account, then a backup, and so on, and so on, and so on... until you are doing new accounts on a monthly basis.

My advice? Steer clear of Nuance.

LOL - SMH

[ In Reply To ..]
I have over 20 different facilities which means at least over 200 doctors. Good luck with shortcuts or learning each hospitals protocol.

predictably unpredictable? - mmbop

[ In Reply To ..]
I think it could be that way for you for awhile, but "change" seems to be the only predictable thing with Nuance, so you can't count on it.

My MTSO was acquired by Nuance about 3 years ago. I had 1 primary and 1 secondary account for years at the old company (with a new replacement secondary account, infrequently). Was able to continue the primary at Nuance, love that account and have had plenty of work. Periodically am still asked to take up or drop a secondary account (always have had 1, or at most 2, secondaries at a time). But since my primary was pooled to come into my queue first, happily, I never had to type my secondaries much. But now, since the beginning of 2015, my good old primary has been dwindling (the facility has gotten Epic or something else, I guess), and is often down to a dribble. :( My most recent secondary suddenly disappeared without warning, and come to find out it had been converted over to another typing platform (which I'm not set up for). So my tertiary now became my secondary, and then I recently got a new 3rd account, still pretty unfamiliar with it. So as of this moment, my queue often consists heavily of my newest tertiary's dictations, scarce primary and secondary dictations, and I've been running completely out of work as well.

However, I'm to be given a newly acquired account soon, and since I'll be on the main team and it's just starting from scratch, I hope it will be a solid account that will keep me busy for a long time.

That's my story, can't speak for others. Like you, I'd MUCH rather have a couple of stable accounts that have plenty of work and I know well and can turn around fast. Otherwise being paid on production, anytime I get a new account I end up at minimum wage on it (or less), continually in learning mode, having to check and recheck account rules. Plus of course the mental exhaustion and slowdown in trying to jump back and forth between accounts all day. Or, maybe it's me, because I'm getting OLD! LOL

Multiple accounts - jen

[ In Reply To ..]
Thank you for all the responses. I think I have a pretty good idea of what to expect of Nuance and am not going that way. Are there any companies that you have pretty much one primary account?

Keep looking, you could have 10 accts all out of work. nm - acuteMLS

[ In Reply To ..]
nm

Similar Messages:

Feb 13, 2015

Anyone currently work on or have in the past worked on Nuance's Hem/Oncology accounts, and if so, could you please tell me how bad or good the dictators are, is there always works, etc.? Thanks so much! I need as much info as possible before I even go there!! ...

Oct 19, 2012

Just wondering if we're all sharing accounts now. ...

Sep 24, 2013

My company was acquired by Nuance a few months back and so far the only thing that has changed has been e-mail addresses. Paystubs even still reflect our original company name. Will they keep our proprietary platform or make us change to eScription soon? Also, we're all ICs. Does anyone know if we will be required to become Nuance employees at the first of the year? ...

Jul 09, 2013

how is the platform. I know people have negative comments about them but are there any positive ones. I would only try it PT and IC. Not sure that would work out or not. ...

Jan 30, 2014

is that correct? If so, are CB and DF still involved? I love Bayscribe, and I was thinking about biting the bullet and applying to Nuance for some PT work, but I kind of butted heads with the 2 ladies and so I don't want to waste my time. Thanks for your input. ...

Nov 05, 2009

Hello, I have been a transcriptionist for a couple of years now. I wound like to try and get my own accounts. I live in a heavily populated area where there are tons of doctors offices. I am unsure how I should go about this. Do I start calling these offices? Do I make up a flyer? Do I stop in and drop off my resume. Any ideas or thoughts you would like to share with me would be greatly appreciated! If you would like you can also email me.&nbs ...

Jun 28, 2010

I am sick to death of being bounced all over the place! I would love to force the QA lead and CCM to swich every 10 minutes as well... Now in the south, switch, now in the north, switch, now in the west... Yeah, just try and keep track of all of these accounts. THIS IS FLIPPIN CRAZY having to check the client profile with every darn job! I feel like creating my own darn client profile today and not one of these accounts are gonna like it. ...

Oct 07, 2010

Recently I was told the account I've been on for the past decade is going to voice recognition. Having worked on a VR platform briefly, I know I don't want to get screwed making half the money with longer hours. I really hated it and did almost as much typing then as now - only at half the rate. That being said, has anyone gone out and found a couple of docs locally to transcribe on their own? I guess I'd have to buy a call-in system? Just seems like it w ...

May 16, 2011

A couple of years ago I obtained an LLC, took a webinar on how to run a transcription business as far as getting ideas on file transfer services, fees, etc. However, because I had to work full-time I never found time to pursue beyond that, or I guess I just chickened out basically. I guess I am thinking I would just start calling locally. I already checked with a college friend, who is a general practitioner. Of course, they are entering data themselves and not using tran ...

Nov 10, 2011

Can anyone let me know who some of the companies are that transcribe for VA accounts for example OK City, Kansas City, etc. Thanks! ...

May 21, 2012

Any advice on getting own accounts? I was thinking about making a page with my info on it. My specialty is psych transcription. Can I just send out my info page to various psych clinics to see if they are looking for a transcriptionist? Any advice on what to charge? I was thinking 10cpl. Any advice on this is welcome. ...

Aug 29, 2012

I'm going to be sending out brochures to doctors' offices in my area. I'm wondering which specialties would be the best ones to target - i.e., more likely to outsource their transcription to an individual transcriptionist, least likely to have EMR or EPIC. I can do most specialties, but it would help knowing which ones to try first so I can save money & time. Would appreciate any ideas/suggestions from your own experience. ...

Mar 06, 2013

What do consider accounts? All the different facilities, which can have a hundred people dictating or individual physician offices? Just curious? As I was warned by some of you kind transcriptionists, I did not get my own hospital where I previouslly worked, but have gotten several large facilities in the state. When I question the supv, she always says "you are primary" on my old hospital. Like to know how that is since I rarely get their dictation and she has admi ...

Sep 11, 2013

When a healthcare facility outsources to a company such as M Modal do the MT's who were in-house retain their own transcription jobs they once had? Is this a contractual agreement between M Modal and the healthcare facility? ...

Sep 15, 2013

I was on other accounts for most of my shift and then got switched back to my normals. Mine are terrible, how can I get switched, tired of listening to foreign docs all day long. ...

Feb 13, 2014

It was bad enough that we lost 1 of the accounts that I have had for 13 years last week, but today, without notifying me, I was put on new accounts.....the accounts where they are firing people left and right because of not passing audits. My line count went down at least 30 lines per hour, mainly for having to look up physicians to cc, and consulting physicians, ect. I am very stressed, and I just had to vent. My nerves are frazzled. ...

Mar 26, 2014

I am just wondering if this is the new policy, or maybe just my little area of Nuance. It seems as if, despite my protestations, I am now forced to have 4 accounts, two of which I am unfamiliar and seem rather generic and never seem to have anyone working on them full time. On the other hand my primary and secondary are always decimated because so many people are on them now so I am forced to do the crappy overflow ones. I really hate having more than 2 accounts, except when things are really s ...

Apr 18, 2014

I am so sick of getting emails from OTI pleading to transcribe these accounts that pay 7.5 cpl and are practically as long as books and ALL VERY difficult ESL's. 7.5 cpl....... Really?!!! ...

Nov 05, 2014

Is everyone else now getting reports from many different facilties, from all over the country? I work part-time, and today alone I received reports from 16 different new facilities, separate from what had been my regular account, which in itself encompasses about 12 hospitals. It's very time consuming to go through each profile and get used to each new and sometimes irritating doctor, often with very poor sound quality. On top of that, I'm getting ...

Jan 01, 2015

Wondering if anyone has been set up at all with the new accounts yet? I know it's a holiday but kind of expect to get account specs or at least have them listed in my account list. Even an email about the status would be welcome! ...

Jan 31, 2015

Just wondering. I am having enough trouble keeping these 3 separate with all the different client specs. Over 2 or 3 is just insane. ...

Feb 28, 2015

Has anybody ever been brave enough to say something to our HDSMs about the constant different accounts we get? You know when you get 5 jobs back to back from 5 different hospitals? ...

Mar 19, 2015

Does anyone have any experience acquiring accounts in clinics or small, rural hospitals? Do you have to contact the purchasing department, the transcription department, or should you be registered with a credential management company? Where/how do you find information on facilities whose current MT contracts are up and the work is opening for bidding? Anyone have a clue?? ...

Jun 21, 2015

The worst thing to me is when you get a few jobs in a row and try to build up some momentum, then OOW again! The second worst thing is that when there is no work I actually like it, I actually am relieved for awhile - until I realize I am unlikely to be able to make up the time - unless I sit here and try to snatch one here and one there, meaning basically sitting here from dawn to bedtime just to get any hours in really. Had there been work, I could have forced myself to sit there my entire s ...

Nov 24, 2009

NM ...

Feb 11, 2010

This is related to a post below, but because it's lower in the page and kinda more detailed, I'll repeat here. Surely work can't be THAT low on ALL accounts here, right? And I'm willing to reveal the offer I was given (I know you're not supposed to do that here but I'll do it via email, or if I'm told I CAN do it here, I will) if someone is willing to tell me if that's average, higher or lower than usual for there. I got offered acute care, a new account w ...

Feb 25, 2010

Does anyone know of any companies hiring employee status (with medical benefits) for radiology? ...

Mar 17, 2010

I know of two companies that do only cardiology transcription: www.cardioscribes.com www.cardiologyts.com If someone knows of other such companies or those with lots and lots of cardiology accounts, please share. I love doing this specialty. ...

Aug 30, 2010

So, I had work. No problems. Then, a few months ago, the work started coming in slowly. Then, I started receiving NO JOBS AVAILABLE here and there. Then, the NO JOBS AVAILABLE started being constant, even at 11PM and 2AM. Knew something was going on. Found out 3 of my accounts are gone. Went to India. I was worried about my manager and what would happen to him and the rest of the MT's working on the other accounts, but comes to find out, the manage ...

Sep 02, 2010

This lost accounts business is b.s. They have been pushing overtime in QA for a long time because they needed people and now they have the nerve to lay people off. Nice way to do business. I actually feel sorry for the workers left there with all of that work. They are going to drill those employees into the ground with work. ...