A community of 30,000 US Transcriptionist serving Medical Transcription Industry

working for M*Modal? - MT2

Posted: Dec 12, 2012

I have passed 1/2 the testing & saw some negative things about M*Modal. Since I tested, they have called me, emailed me several times to finish my testing. I'm hesitant to do so because I see so many negative things about this company. Any advice? I mean, are you guys out of work a lot? Thank you in advance!

I - work

[ In Reply To ..]
24/7 to get enough lines and hours in for a pay period, sometimes don't even doing that. They are in the process of sending more and more work to India, so we have less here. There are probably a few who say they have plenty of work, not doubting them, but probably most don't. the ASR sucks. If you want to work for nothing then I guess that is up to you. Again, there are a few with exceptionally good docs, but very few. I'm looking for a job out of the profession since company's like MModal and Nuance have destroyed the field. They are hiring all the time because experienced MTs are leaving them and the field daily. Just my opinion, but hope it helps.

M*Modal, lack of work - MT2

[ In Reply To ..]
Thank you for responding. I have heard this before, but I wanted to ask again about this company. Your comment did help, thank you!

I used to always have work - then came Sandi

[ In Reply To ..]
The day hurricane Sandi hit, there suddenly was no work. The boss said it was from the hurricane. It never picked up... Finally, she admitted in a phone conversation that they shifted more work to India. I lost my 4th account in 5 years. I now jump between every account that my boss (CCM/TSM) has access to, which are too many to count. It is a horrible way to work. I cannot keep my line counts up like this. I spend more time reading the client profiel than working. I keep missing things, getting emails that I did something else wrong...

This is not the job it was, and I have to figure a way out of this mess.

The hurricane I am sure had nothing to do with it - as you already figured out. sm

[ In Reply To ..]
There has been no work since the restructuring of CCMs. I was fine working for this place and learned a few different accounts and then those were all taken away. Had to learn three more at one time with lots and lots of account specs and at least 20 e-mails per week of changes and add-in instructions.

I failed audited reports, got put back on re-review and this was all within 6 months.

This company fails to realize that not everyone is adaptable or making their own rules like I've seen some post here.

The entire team gets the nastygram when a few are not doing what the client wants. I think it rots and I really don't know who to blame. I feel for the MTs still working this company. I had to quit. I could no longer take the negativity when I was trying my best.

The old saying- they made their beds, now they must lie in them. Send it offshore... that's what they plan to do with it all anyway. There is no sense trying on any new account as it will be snatched from you as soon as you learn it. I don't know how anyone is productive and if they are it is because they are still on the same accounts.

Restructuring effected a lot of people - see message

[ In Reply To ..]
We had a large team with really busy accounts and could hardly keep up, constant OT etc. Then came restructuring, lost CCM, quality coach got moved to another region, our team was merged with another team, a chunk of our work got sent overseas and we had to learn the new CCMs accounts.

MTs were shifted and moved to other teams because once work went off shore, we were overstaffed for our once busy accounts that we could not keep up with.

Finally, it seems to be calming down and mellowing out, as there I am back to recieving work from my main accounts since there were so many MTs moved, but still getting work from new CCM.

Work was slow around Thanksgiving, but as since picked back up, just no more OT, which I miss. But there is work.

restructuring - corgi

[ In Reply To ..]
we must be in the same region because it sounds exactly what has been happening with me since the middle part of October. I'm finally seeing a return to higher line counts as I'm getting familiar with the new accounts, but like you, I sure do miss the overtime (though I did complain about it when it was mandatory)

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