A community of 30,000 US Transcriptionist serving Medical Transcription Industry

dumb question alert - poorhouse

Posted: Jun 19, 2014

Sorry for the dumb question but I can't get any answers from my head honchos...where do you go to review your reports that have been audited?

I've checked the manual and I see DocQManage. That's not even on my computer (DocQScribe is). I'm in Fluency. I've tried to log into FFT Manager with my # with DEP on the end plus the password so graciously supplied to me but I keep getting "account not recognized" as an error message.

This is seriously distressing me. I got dinged 0.25 for a mistake that I had made before. Since that first mistake, I know I've been correcting the verbiage since then, yet I got dinged again and I know I changed 'is' to 'are'.

I swear, my head is about to explode. I'm thinking about just not clocking in for my next shift until this is rectified. I've worked there nearly a year and I haven't been able to review one of my audited reports.

Rant almost over...I'm sick of them.

TIA for any help on the DEP question.

try leaving off the "dep" - that should get you to

[ In Reply To ..]
the page where you can review.

Other option - CT

[ In Reply To ..]
When you're logged into Fluency and actually doing reports, F9 will bring up your statistics. Change work report type to "detail", editor task to "correction", and then fill in the date for the report. Then you can listen to the audio and view the report, as you submitted it and how it was sent to you. Hope this helps. It's a bit of a backwards way to do it, but if you're having log in trouble this is another way to get in. Good luck.

There are no dumb questions here. - smmt

[ In Reply To ..]
I had the same problem after being on medical leave. Apparently, the only way to FFT-Manager is by logging in to FFT-Editor. Then, on the right side, click on line count. That will get you to the page for viewing QA Feedback, etc.

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