Quality alert because of being below 99%

I received a quality alert feedback that I had failed and wanted to know if anybody knew if this was an actual audit or what? And if so, has this happened to anyone and what happens? Thanks. ...

I ran an error report for all reports, all accounts on my platform for this quarter, 10/1 - 10/18. So far the Quality Index is 84% vs Quality Score 99.18%. Didn't they advertise this new error scoring as working out in our favor? Doesn't look like it to me. This is based on 2194 jobs and 105,358 lines audited on E5. I checked the box that says view all corrections on the correction report. ...

Someone asked that I start a new thread on this subject so it does not get buried regarding a job posting I received (and others also). Below is the link to my original post if it does get buried. If anyone wants to know the company....and I will post it here if that is allowed...you can contact me by email. Otherwise, perhaps the monitor will advise whether I can post the company name. I do not have a good feeling about this outfit. I have not posted all the conten ...

Which is correct, alert and oriented x3 or alert and oriented x 3 with a space. I cannot find anything in style guide or internet. ...

Has anyone ever heard of that before? I sure haven't. ...

One company I work for has me type alert and oriented times four and the other one has me type alert and oriented x 4. I have also seen in alert and oriented x's 4. How does everyone else type it? ...

I was wondering what the failed job alert e-mail meant. Also I have noticed that on every single one of those alerts that it has always been the bottom of the barrel dictator. ...

Please, can you tell me how to put an alert on my time card? I had to clock out early today and my CCM said put an alert on the time card. I dont know what to do, have never did this before. I went to my time card and do not see anywhere where I can put an alert. Any help is truly appreciated. Thank you. ...

Citing industry experts, we TOLD YOU this was coming. But you kept INSISTING that it wasn't true as you continued drinking the Obama Kool-Aid. Read it. WEEP. Weep because these are the PEOPLE WE WORK FOR. With doctors going BROKE and closing their doors, this means FEWER OPPORTUNITIES for MTs. This isn't Fox News, either -- it's CNN's Money Report. And if you believe (as claimed by one quoted in this article) that -- SUDDENLY -- physician ...

On 10/8/13 I downloaded Antivirus Security Pro per instructions and they immediately charged my credit card $99.99. It was started that I was automatically granted a 12-month access in which to re-download at any time. When downloaded, there was an icon on the desktop and the program listed in the folder on C drive. My old antivirus was still good, so I did not try to the product right away. Around 11/1/13 did try it and it had disappeared, icon and program. Tried t ...

Sorry for the dumb question but I can't get any answers from my head honchos...where do you go to review your reports that have been audited? I've checked the manual and I see DocQManage. That's not even on my computer (DocQScribe is). I'm in Fluency. I've tried to log into FFT Manager with my # with DEP on the end plus the password so graciously supplied to me but I keep getting "account not recognized" as an error message. This is seriously distress ...

EditScript was downloaded from employer in case I do back up accounts, but have not opened or used it yet. I did a complete scan by Norton 360 last night and it listed a high risk threat: editscript mt.msi "compressed threats." Anyone know anything about this? I've had Norton just ignore this file for the future, but wonder if it contained a virus when downloaded? ...

of Danger, Will Robinson!! Danger!! ...

I received a "critical error" alert that I used the word granulation instead of granular in a report that was by a heavy ESL. Seriously? That's a critical error? As a FYI I relistened and it still sounds like granulation so I've sent it to the manager for review. Either way ....it would not compromise patient care! ...

Very strange not to have at least one a.m. backlog report. Something going on. I don't care. I hope I get fired. I don't care if the whole company closes and re-opens in India. Just tired of being taken advantage of. ...

After reading the emails below, I had to post. After starting with Nuance, getting great QA reviews, great post audit reviews, and thinking I was doing well - I have gotten THREE major alert emails in 2 days. I have since discovered these were reviewed by Offshore QA. Why? Do we not have enough reviewers onshore? And one of the jobs I had already gotten an email about as I had sent it up for blanks - the QA had reviewed it and I had viewed it - why was it reviewed again?? The onshore QA di ...

I think I am going to do what a poster below suggested and block them. I don't see that having the reviews come through helps me in any way. I have also noticed that some of these jobs have been QCd twice for some reason - and it is not a post audit. So frustrating to get dinged on things that I just can't prove I did or didn't do....I hate that part of this company. ...

I only have an hour window between my 2nd shift job and the 3rd shift job, and I try to sneak in a nap, but after a couple of hours I find myself yawning and losing focus. Coffee doesn't seem to help nor do any of the energy drinks. So far, 5 minutes of jumping jacks or something every hour has helped the most, but I still feel I am not at my best (and my production shows it). Any tips you might have would be greatly appreciated. TIA. ...

and I might consider caring. As the poster below indicated, cut my pay by 3 cpl and I'm outta here. ...

There is still another scam company out there offering to help "train" students and graduates. They will kindly let you do their real work, the work clients are paying them for. This is unacceptable and unethical. It will not look good on your resume because potential employers do not look kindly on this. If, for example, they find out that you did your 'internship' with XYZ Company, you will probably never know the reason why your resume was rejected or tossed. Working for free ...

... providing high quality care OR high-quality care. I did it one way and the dictating NP says it should be the other way. I have to do it her way but I would appreciate hearing from some fellow MT professionals. Thanks for any input. ...

I posted this below but want to move it up here so people actually see it! I also am a coder who has been in the field of coding for many years. I worked for a consulting firm doing coding for a very, very large hospital/trauma center and medical college. Guess what - the acct was lost. Guess why we all lost our jobs with this company. because all the new clients are looking for an offshore option in order to cut coding costs ANd because it gives them 24-hour coverage. This is not chicken ...

Any clue? Help is greatly appreciated. ...

slowly sinking here because my quality has always been 98-100 quality, years and years. Now, however, I am expected to maintain 99% quality, on a hideously difficult account, but I must also maintain my LPH. In other words, I have to listen to reports on the fastest speed I can to get my LPH yet maintain some form of quality. The reports go to QA who in turn listen at the slowest possible speed to give errors for not including 'the' and mind you this cannot even be heard unless you ...

What is everyone's opinion about the new speech engine? I'm not talking about the user side....I mean the quality of it's speech recognition. I thought it was supposed to be so much better, but I'm finding it to be terrible. There are times when it leaves out 3 and 4 words and puts in words that are not even close (i.e., family history when the doc clearly says social history)! That, and the sound quality SUCKS! Here's another example: Dic ...

So this was the "exciting news" that we've all been waiting for? What a waste of time this was. I nearly fell asleep. ...

Fiesa score over 99%, however the new quality index less than 60. I can see the writing on the wall. ...

Just got an email about getting a new quality coach. This, of course, answers my question of why no emails for the past week from her. I hope she didn't lose her job. She was a really good coach, the best one I've had in the last 7 years, and wasn't one who corrected little things like punctuation in audits or things that made no difference in the report integrity. She is one I will miss. I only hope the new one is also with a strong QA ...

Quality alert because of being below 99% - mom2huskies

what does this mean? was it an e-mail? - HIGH ALERT

I got an alert because I was below 99% - mom2huskies

100% - MT2

Exactly - mom2huskies

Hmmm. So I wonder: What is the percentage for - their little Indian darlings? 70%? 50?

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