A community of 30,000 US Transcriptionist serving Medical Transcription Industry

What about this idea? - FTRMT

Posted: Apr 08, 2010

I would like to suggest that every unhappy MT at MQ jam the phone line(s) of Employee Assistance and share how the stress from working at MQ is affecting your health, your work, and your personal lives. If this is supposed to be a benefit for all employees, then make it work for you by calling, one by one, day by day, hour by hour, and then, quite possibly, you will see another benefit taken away from MTs (such as no-strings-attached QA) but at least you can get satisfaction knowing that the information you gave, about how atrocious this company is to their "domestic" employees and how you have to struggle to "make ends meet" and that India is getting almost all of the work causing a majority of NJA, will be documented somewhere and since anything you say is supposed to be confidential, if this "benefit" is quite suddenly taken away, you can bring another Class Action Lawsuit against MQ for negligent infliction of emotional distress! I quit and don't regret it for a minute! Medquist aka Medtwist does not deserve to have all-American, intelligent and compassionate human beings called medical transcriptionists working for them. Do they really think that MTs are content to be overlooked, underpaid, and overworked?

The call center would violate HIPPA - if they told MQ about us. nm

[ In Reply To ..]
nm

I would rather - jam up

[ In Reply To ..]
the MQ ethics hotline....not like it would do any good

I wonder why they even have one? lol

More on my idea from yesterday - FTRMT

[ In Reply To ..]
No, they are not supposed to share these confidential phone calls from MTs but if they are a service for MQ, I would imagine that they would have to send in a report of how many calls they received, etc., to justify the need for this service? So, think about it, if they get call after call, the many, many calls would most definitely get back to MQ about how concerned MTs are about their jobs, their treatment, their stress due to working at MQ, their health complaints, such as hypertension, depression, anxiety, nausea, headaches, etc. The Employee Assistance Hotline employee would have to document these calls, along with how they handled each call... Jam that so-called Ethics Hotline too...ask if it is legal or ethical or a HIPAA violation for all of these mergers with out-sourcing MTSOs and in turn take work away from the US-based MTs and send it outside of the country, but most importantly, is it legal to misrepresent themselves as being the largest MTSO in the US yet sending their clients' patients' medical records overseas and taking a chance that these foreign workers won't sell information gleaned from these records or divulge any confidential information as has been done in the past!

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