A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Rejecting long jobs - Frustrated

Posted: Jun 28, 2011

I know a lot of us are dealing w/ NJA frequently, and I was in that boat yesterday, but today I wanted to poke out eyeballs. My last job came in w/ half an hour left in my shift, it was 15 minutes from being out of TAT (the TAT on this WT is 2 hrs), and it was just over 50 minutes long. I stayed on for just over an hour to complete it because I've been told since day 1 that it is Never acceptable to reject a job (I understand when it's a situation where an MT has an emergency, lightning, doc appointment already scheduled, etc.), but I have this situation w/ this particular account frequently. If we're being monitored, why does this keep happening? I'm tired of wavering between NJA & getting nothing but "rejected" jobs. I can see when Dr. Bad's (not a real name, example only, and said auth sucks) jobs are in queues & then mysteriously end up in mine.

i love the long jobs and would gladly stay on an extra hour - kk

[ In Reply To ..]
to get the lines! I prefer the super long jobs to the 10-liners anyday. AND it sure beats NJA any day of the week!

BUT, (not being a jerk...) I've never ever had a job take me over an hour to complete. What in the world was it? Even the 8 page specialty consultations from hot aired docs don't take me that long and when I did research transcription, never had one either. I'm very curious to know it if was a technical report or a horribly complicated procedure? I'm really curious, so please don't think I'm pickin on ya!

WT was simply D/C summary - Frustrated

[ In Reply To ..]
Not complicated or technical at all. She just kept getting lost and I had to listen to her breathe, or she'd keep correcting herself and I'd have to go way back to the beginning and correct what she originally said. Sometimes I hate teaching hospitals. :)

Did not take it as pickin' at all.

over an hour on a job, it happens!! - BS dictator

[ In Reply To ..]
I have only been doing this for 4 years so still consider myself an experienced newbie, but I have had HORRIBLE dictators and have to spend a lot of times trying to match what I am hearing with what I am trying to find in past reports (can't always match them up), or spending time trying to research an acronym only to find out they don't have the right one to begin with. I have had jobs that take this long and am usually just as frustrated as you are... You are not the only one out there. I'm of the opinion that a lot of these doctors/hospitals are compromising patient care because the doctors are just poor communicators and the hospitals and Q don't care. Have had nights that I average 120 lines/hour and nights that I can do 200 lines/hour, solely dependant on ASR/dictators. {{hug}} In the immortal words of Red Green,.. We're all in this together.

50 minutes would take me over an hour unless - there was a lot of dead

[ In Reply To ..]
space.

I would - sm

[ In Reply To ..]
finish the job if my schedule allowed it and pay attention to the time of the jobs coming in before you download it. If you don't have time to finish it, just quit a little early and make it up another day. If you go over, just cut your shift a little short the next day.

Re: sm - Original poster

[ In Reply To ..]
That is what I do. I'm just tired of being saddled w/ these jobs that have been booted by others (the TAT when it came in screamed that it had been rejected). There is one particular cardiologist who, at the end of his shift, is horrible, and when I start getting that, I'll look to see how many more I have to suffer through. I often find the last few jobs will show that they are w/ an MT & then it ends up in my queue half an hour later. My complaint is just the cherry picking.

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