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How long did it take you to get off of QA? - New to nuance..


Posted: Dec 01, 2014

I have only been working a couple of months at Nuance and I am just wondering how long it takes to get off of QA and become DSP status.  It feels like QA is nitpicking me to death.  This is the longest I have ever been on QA before.  How long does it generally take to get off of QA.  My last audit was 99.85%.   I cannot seem to get a straight answer from my TSM either...

It is most likely at the discretion of the supervisor--tsm - anon

[ In Reply To ..]
I was recently moved to a new account and I hated the 100% QA review. For the total week my score was over 99 but all those little things are demoralizing. Just hang in there. It is in there best interest to get you to DSP. I am fairly certain mine was lifted so that I could be opened up to all the worktypes as they were short staffed on one of my work days.

How many reports or how long a period did the audit sm - cannot say

[ In Reply To ..]
cover? There are many reasons a person might have to be on QA a long time. Repeated errors of the same type (account specifics, misspellings, etc.), One critical error or a number of major errors in the sample would keep you on also.

Being on QA should only be a week or so, if that. - it has been months, I think

[ In Reply To ..]
you are lost in the mix somehow.

Not necessarily. The quality score should tell him/her pretty sm - mmm

[ In Reply To ..]
what the deal is. If it's red, that would be the reason why.


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