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Quality email today..MT 99% - anon

Posted: Mar 22, 2013

Just received an email from TSM. Team quality is 99.5% but individual MT quality is 99%, so it seems the 99.5% information being thrown around here relates to the whole team, not the individual MT.

that makes sense - thanks nm

[ In Reply To ..]
nm

My contract states 98%, and as far as I know, the company - sm

[ In Reply To ..]
has not officially changed that. Maybe it's just your TSM or a specific client? I don't see how they could possibly expect level 1 MTs to maintain 99% accuracy. I mean, come on... That has never been an industry standard & never even the standard inhouse in the hospitals. It's always been 98%. Not to mention, India's requirement is only about 95%, isn't it? (Discrimination, ahem.)

We must be in different BOB as I got reamed for 99.3 - needstoretire

[ In Reply To ..]
How fair can it be when different BOB"s have different quality numbers. That just isn't fair at all!

99% - Give me a break

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I was told by my QTC a couple of weeks ago that the audit score was going up to 99.5 across the board "soon." She called me because my last audit was a 99.4 and she wanted to let me know that in the future, this would "fail." Yep, fail!

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