A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I spoke my mind by sending this to all MQ addresses I could gather. I got canned for it. Not worried about it though. Maybe it will make a difference. I sure hope so. Here it is:
I am hoping that this letter will alert any concerned MQ personnel to a potential disaster. By introduction, I am one of many MQ employees who take pride in their position, in their work, and in their loyalty.
I am one of many MQ MTs who accepted and eagerly learned new technology, even while knowing that in the long run it would negatively affect our income. I am one of many MQ MTs who studied for their CMT exam and certification, on their own time and with their own money without any sort of recognition from MedQuist, in order to be the best possible employee for MQ. More importantly, I am one of many caring MTs who do it for the patient whose records we transcribe.
I am also one of many MQ MTs who strove hard to be the best so that when our fingers grew weary of banging a keyboard, we would be experienced and talented enough to move into a quality assurance position.
As a QA, positions changed, our wages were cut, and the chance was offered to learn an even more challenging position as CTL. I am one of many QA’s who took the chance and applied. Now, I am one of many good, loyal, strong, driven and talented CTLs working as an MME.
I am also one of the many employees of MedQuist who feel very sad that we put everything we had into helping make MedQuist the best of the best, when it now is so obvious that MedQuist only cares about their bottom line.
I am writing not for myself, but for the rest of the MTs/MMEs who still have some hope or faith in the company for whom they work. MQ is at severe risk of losing valuable employees, being left with MTs that care only about their paycheck. If anyone can understand what this means, you will realize that this will be the beginning of the end for this company. MTs are the reason you are a company, and yet everything you have done in the past 5 years has been detrimental to our income. I feel sad that this is what MQ has become. I realize that any company’s main concern is their profit margin, but when you start burning through very good, very loyal, and very qualified people you are going to end up with people who are not qualified and your business will suffer.
Maybe, instead of hurting the very people who make your organization a force to be reckoned with, you should start looking at the people in “charge.”