A community of 30,000 US Transcriptionist serving Medical Transcription Industry

speaking of the employee handbook - where is turning worm

Posted: Apr 03, 2013

When you sign for the employee handbook, it says something about no employee or manager can make up rules that contradict it.

labor law supercedes all policies - sm

[ In Reply To ..]
that rule would protect them from employees/managers contradicting policies and procedures, but in the end, company policies and procedures cannot contradict labor law.

I would like to see the employee handbook, but do not work for them. What does the employee handbook say about qualifying for full-time benefits? What does it say with regard to one's shift and NJA?

does employee handbook even address how to qualify - for full-time benefits?

[ In Reply To ..]
And does it provide a policy regarding NJA? I would love to know if anyone cares to share.

NJA policy - see inside

[ In Reply To ..]
The NJA policy is not addressed in the handbook but is addressed on the portal under HR Policies for Medical Transcriptionists. Benefits are discussed in the MT Rewards Plan, also found on the portal.

I understand, but I don't work for them - just interested

[ In Reply To ..]

okay well briefly - see inside

[ In Reply To ..]
If an employee gets NJA and NJA condition continues for 15 minutes, create a ticket in Remedy and choose from 3 options: Take the remainder of the day without pay, make up the time, or use PTO.

Regarding benefits, full time with benefits must work 39 hours per week and produce 150 lph. Full time limited benefits is 39 hours per week and 120 lph. Says nothing about losing benefits if these goals not met; may be implied.

Why so interested?

thanks - interested because...

[ In Reply To ..]
I am interested in labor law and fair labor practices, and I wonder how they can stipulate hours worked AND lines per hour when employees are known to endure periods of NJA.

It seems not so out of the ordinary for employees to lose benefits and/or have their compensation reduced for not meeting quotas that appear to be unmeetable, and I question the legality of this practice.

If, because of NJA, an employee has to work 50 hours to meet the minimum line count for a 40-hour week, the company a) has to pay overtime, and b) may NOT reduce benefits and/or pay.

The company may NOT ask an employee to falsify their time sheet AND not pay overtime.

I have heard some lose their benefits - because they cant make the minimum

[ In Reply To ..]
I don't think it happens a lot but I think it does happen, and it should not happen if they don't make the minimum because there is no work.

I haven't heard much about falsifying timecards here at MModal.

I have never been asked to falsify my timecard - here. Also,

[ In Reply To ..]
There have been a lot of MTs without work, and I have not heard one of them come on here and state that they lost their insurance becuse of having no work.

I think that they route the work to the full timers when work is low, which explains why I, a part timer, have had such a huge lack of work since November!

I think the timecards are already falsified - sm

[ In Reply To ..]
because even tho we sit here waiting for work, we have to clock off and not get paid for that time. So even tho we might sit here for 12 hours, our timecard only reflects a fraction of the actual time we spent waiting and/or doing what little work comes in.

why are you sitting there for 12 hours waiting - no way

[ In Reply To ..]
Why not just apply for unemployment or get a second part time job or something. No way would I spend 12 hours of my day attempting to get work. That is so unreasonable.

I don't spend 12 hours - sm

[ In Reply To ..]
waiting. My point was just that they expect the impossible out of us, get all our hours in, get all our lines in and keep up the lph or else you get in trouble. So, basically they expect us to do that, and even if I'm expected to be here for my shift, I am not getting paid anything for that time. It's just a no-win situation.

that's the point - it is unreasonable - sm

[ In Reply To ..]
Maybe the above poster is full time and needs to maintain a line count. Maybe she relies on the job for benefits. Maybe she doesn't have the financial freedom to take the day off without pay.

Unfortunately, the NJA protocol is outdated. - nja

[ In Reply To ..]
It was written before Remedy and instructs you to contact your manager along with other incorrect instructions. They don't have their ducks in row -- because they have no idea how many or where their ducks are. I so wish I could fix all their documentation, especially CPs, and fix their job accountability. I could so do a better job. I'll bet IT doesn't keep a log of how they change the software and therefore don't know how they "broke it" and can't retrace their steps.

Similar Messages:

Jul 30, 2012

Is there even one? ...

May 30, 2013

Does anybody know where were can find the "employee handbook" for Nuance? ...

Jun 28, 2010

I was recently terminated from Webmedx; unfortunately, I never downloaded the employee manual because I figured I could get to it if I needed it. I am considering filing a wrongful termination, but would like to confirm the disciplinary steps as outlined in the Webmedx handbook. Would a current or recent employee have that information and be willing to email it to me, either the entire handbook or just the section related to corrective action leading up to termination. Before I conta ...

Jan 13, 2012

Has anyone every received an employee handbook for Nuance? I am specifically looking for info regarding accumulating PTO, how it is accrued and how much can be carried over. As far as I can remember, I have never received any handbook. Thanks! ...

Jan 07, 2014

Does anyone know the link to Nuance employee handbook? If there is one, I can't find it. ...

Feb 01, 2013

XX ...

Feb 03, 2013

The link supplied in last week's email regarding the Employee Handbook and the required e-signature isn't working for me. I click on it and nothing. I e-mailed HR and they sent another one and that didn't work either. E-mailed them again but no answer. Of course, it's the week-end. Anyone else having this problem? ...

Apr 12, 2013

nm ...

Dec 12, 2013

Or if someone knows what the rate of earning PTO is, that's what I'm trying to find out. Thanks. ...

Dec 11, 2012

I have been here almost 2 years and have been asking for one the entire time. Does it actually exist?? ...

Aug 20, 2013

Seems like I was told there is such a thing, but where can it be found? How do you put in time for taking a day off with pay on Webclock? I can't find instructions or a category for this on the Webclock page. ...

Mar 05, 2011

my oh my what a hole they have dug themselves into ...

Oct 10, 2013

I'm seeing more and more job postings for statutory employee status. I'm trying to figure out what an appropriate line rate request equivalent would be since I would be responsible for withholding income taxes. For example if the traditional employee line rate is 8 cpl for transcription what would I need to request for statutory status? The same or more? ...

Mar 18, 2010

Please see my post under the latest Webquist post. We must band together..... ...

Feb 11, 2012

I have had Shorthand for about a year and have never had a problem with it. Recently I noticed some of the words I have in it type out wrong. Costing me a lot of time to have to go back and fix. Sometimes if I erase and type again, then it will come out correctly. Anyone have a similar problem with Shorthand? Would it have anything to do with my license expiring in about 3 weeks? ...

Aug 24, 2012

http://dockets.justia.com/docket/illinois/ilndce/1:2012cv05571/271621/ Found this on a Google search. Is this old news? It doesn't seem as though you can get any information about it anywhere. ...

Jul 03, 2013

Just got done transcribing garbage...there is no way that was any kind of English I recognized. Awful Asian dialect! ...

Jul 04, 2013

Let me tell you what happened to me the other day. I am traveling next week to Houston. I called a hotel there to make reservations. I said my name and then since it is sort of a long one, said let me spell that for you. Well no matter how much spelling I did, breaking it down into slow, 3 letters at a time, the person NEVER got it on the other end. I spelled the last name probably a total of 6 times total. In order to get confirmation through my email, it is my last name and then first and you ...

Jul 22, 2013

Compared to the old Medquist (M Modal), Nuance is a piece of cake. Wish there were more options like the good old days but looks like Nuance and M Modal is buying all the MT companies and ensuring there is no competion to allow MTs to make more money. ...

Apr 01, 2015

I had a horrible sound quality report from a dictator I'd never done before. He wasn't too bad, but the sound quality was terrible and it was a surgical speciality that is not too common and I've maybe had one other report on that speciality in the last 3 months. I had to leave a BIG bunch of blanks. Hated to do it. Of coure it was many more over what I am allowed, so I turned it in to QA and was looking forward to seeing what the corrections were because that is a good learni ...

Feb 17, 2010

I spoke my mind by sending this to all MQ addresses I could gather. I got canned for it. Not worried about it though. Maybe it will make a difference. I sure hope so. Here it is: I am hoping that this letter will alert any concerned MQ personnel to a potential disaster. By introduction, I am one of many MQ employees who take pride in their position, in their work, and in their loyalty. I am one of many MQ MTs who accepted and eagerly learned ne ...

Jun 18, 2011

nm ...

Jun 01, 2011

At almost everyone of our weekly meetings there is a coworker who complains about everything. She is never happy and monopolizes each and every meeting. I know she doesn't speak for me, not sure about everyone else, but she speaks up as though she has conferenced with us all and that we are all in agreement. How do I politley tell her to stop whining unless she specifically speaks for herself? I am happy with my job, my pay rate, my hours.........everything that ...

Dec 16, 2011

I have the Standard version 10 and had to deal with a lot of bug issues with it. I love the program, but I didn't like the constant problems with trying to download updates, etc. (I have Vista). I wondered if anyone else out there bought this updated version and was pleased with it. I'm hoping to hear that they have the bugs worked out of this program, as the program itself is great and a valuable assest to an MT who types in Word. Any feedback a ...

Feb 08, 2012

This Shaw guy is pretty funny, telling all of DSG how great his company is going to be to work for! As if none of us read this forum and know the truth. I'm really starting to hope this 2012 end of the world stuff actually happens! ...

Feb 13, 2012

I have been trying to figure out for two days (even reading the tutorial) on how to import my MS word autocorrect/autoexpansions into this program to no avail.D Did anyone else have this experience and, if so, what did you find helped you to "crack" whatever code is needed? It doesn't come with many, if any preloaded expanders and the medical expanders on the download site require yet MORE downloads to install them (and to pay for them as well). Any suggestions appreciated bef ...

Aug 06, 2013

I've been a member of this board for years and feel it's time to speak out from a business owner's perspective. I see a lot of negativity against MTSOs (maybe it's just the big ones but still it touches a nerve) and just wanted to give my 2 cents.Not all of us are greedy, mean, nasty, evil people. I can't speak for everyone but as for myself, I don't consider myself that way at all and my team of transcriptionists doesn't think so either. As a ...

Mar 23, 2014

for MModal from yet another Indian employee: “Horrible company to work, near to hell” ...

Jul 15, 2014

had issues with Thin Client freezing ALL THE TIME or just going way too slow? ...

Dec 04, 2014

it was when we were originally training it? Some days now it's even worse. I wonder what is going on. Things that have been corrected forever now have to be corrected again, and a lot of times it is spewing out gibberish. What's up with that? ...