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Voice recognition - plain speaking dictators - Tired

Posted: Feb 07, 2013

I wish someone would tweak the VR as lately I am taking more time to do corrections than I could have typed it. It prints out whole paragraphs of things the dictator is not saying and these are plain speaking dictators. No wonder I keep getting poorer.

Actually - you should

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give it a glance, then delete all, and type it yourself...LOL...that is what I do

Agree, except - sm

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then, sadly, we are agreeing to do straight transcription for the already ridiculously low VR rates. At least we'll make more money than we would have editing because it can definitely take longer to edit some of these than to straight-transcribe them.

Where does VR come up with these things? - Angie

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When I first started using VR the errors were predictable in that they sounded like what was actually said. That isn't the case anymore and I'm trying to figure out how the developers have reprogrammed VR to produce entire phrases that sound nothing like the actual dictation. It is as if they have programmed phrases so that if VR recognizes only one word from a common phrase, it prints out the entire phrase. For example it may hear "he plays the organ" and VR would type "no organomegaly". I think phrase training of VR is dangerous and reckless. We have to keep so much data in our minds now while editing and bouncing from one report to another, cutting and pasting while running 5 programs, that any interruption like a phone call or doorbell, and we could overlook getting the wrong phrase out of the report. None of us have the time to play back the entire dictation while proofing, so I think these are dangerous mistakes waiting to happen.

What the heck- No time to listen to the entire report???? - dangerous to patient

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No wonder I am below average lph for ASR according to statistics. I actually listen to every single word. MM ASR has been becoming increasingly more dangerous to patient care. MM ASR is inserting more more text that, at a glance, appears valid but was never said.

I recently has a job which had several sentences at the end of a paragraph that fit perfectly with the content of the report and fit what could have been a possible diagnosis, but was NEVER DICTATED! So, ASR is now diagnosing patients too apparently ! :-/

She was referring to proof reading, after finishing the - report. NM

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VR - Tired

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I truly believe VR is getting worse, at least the ones I have lately definitely are. It will throw out numbers where it does not sound remotely like that and basically we are doing a lot straight typing for VR wages and that is not right. I asked how many times it has to be corrected before the VR gets it right and got no answer. Some docs I know I have corrected for at least 6 months consistently, so when will VR get it and what happens when there are no longer transcriptionists? Good luck with that one.

I was told 5 times, but... - anon

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Supposedly something has to be corrected 5 times before it is "learned" however, the trick to that is everyone has change it exactly the same in order for that to happen. I've been correcting the same things for over 2 years now so either it does not "learn" or everyone else is screwing me up by not correcting it correctly. :) However, I'm not completely complaining, because SR is pretty good on my accounts overall.

You gotta wonder - me

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Sometimes when I get helper pools, just sometimes, their ASR is great, not much in terms of correcting. Why can't my BOB work be like that? What are they doing differently? Some accounts that have PE stacked and caps, the ASR puts them stacked and capped, not like my accounts, I have to format them all.

I must be on the same accounts as you - have to reformat all of them

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Hate it.

VR will never work like they want. Too many cooks, too many - accents, to many ways of editing, etc, nm

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x

I actually had a job today.. - me

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where the doc was not saying a word and SR actually typed the words "Frick you" in that spot. I'm not kidding. I couldn't believe it.

Okay, that made me giggle - sm

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Maybe VR is learning by listening to us? lol I know I say "frick you" a lot while working.

F11 changes it from VR to ST and you get ST pay for that report. - nm

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nm

But don't you have to file a Remedy ticket in order to get full pay? - nm

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Voice recognition - Tired

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That is great to know. What percentage will they let you get by with? I spent an hour and a half on a cardiac surgery yesterday that was unintelligible and sounded like he was outside because I could hear airplanes.

you do have to put in a remedy ticket for F11 - sm

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I was switched to an account with a lot of standards that the person dictating didnt follow..When it takes me longer then average to do a report, I will make it a shortcut, hit F11 and re-insert it..I got an email asking why I wasnt putting in tickets..I was told in training, standards with a ton of headings we didnt have to..Basically an email came out that said F11 should hardly ever be used..Im confused, as usual...

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