A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Is MedQuist really that horrible? - Hammer


Posted: Jul 13, 2011

I have read these boards for the past 3 days, ever since I received word my pay would be cut...again...and that upper management was changing...again.  I read through the MedQuist board last night, and then worked this morning.  What a horrible day at work I had, the sounds of everybody grumbling in my ears, making me wonder if I should look elsewhere for work.  My production was at an all-time low, by my own fault. 

Then I saw the company board this evening, and read through it.  It seems, from reading through all your posts, that EVERY company is either struggling financially, frequently runs out of work, outsources to India, pays less than MedQuist, has poor communication with their MTs, and the list goes on and on.   I've been working with MQ for 18 years.   I've looked at other companies during that time.  I've even taken another job before...but then backed out last minute...and glad I did because MQ bought that company about a year later.

I wish we could get a union going, but it's pretty hard to do when we all work out of our homes and we really don't have contact with enough employees to get the ball rolling.  Realistically, that's just not going to happen.

Have you stopped to think that it's possible all the transcription companies on this board are on a downhill swing because of the economy?  Think about it.  A family which was once thriving financially loses its jobs.  A member of that family gets ill or need surgery.  They don't have insurance.  So, they get their necessary hospital care but skip out on the bill, maybe even file bankruptcy.  The hospital doesn't get paid.  Now, if this happens to, say, even 1/4 of all patients in every hospital nationwide...transcriptionists are going to feel the sting!  Hospitals need to keep their doors open.  That is the bottom line.

Tomorrow will be a new day for me.  A day when I'm glad I have a job.  I'm glad I get 28 days of PTO a year.  I'm glad I get paid 10 cents a line...after my pay cut.  I'm glad I have relatively steady work flow, and the option to make up work on my days off when I occasionally do run out.  I'm glad I work a full-time shift Monday through Friday during the day only so I can spend evening hours and weekends with my family and friends.  Financially it's a struggle...but it would be much more a struggle if I didn't have a job...where I work AT HOME!  What other company is going to give me the same PTO, hours, pay, and communication (my CCM is amazing...even called me today to check and see how I was handling the pay cut), not to mention medical, dental and vision insurance. 

Oh, I also looked over the jobs board on this site, and not a single employer is offering a daytime M-F shift, not a single employer is offering 10 cents a line, not a single employer is offering 28 days of PTO per year...and I have all of that with MedQuist.  It's less than I had 5 years ago, but still more than I would have as a newbie with any other company.

By coming on this board and listening to griping and participating in bashing the hand that literally feeds me, it's like I'm sabotaging myself and the wellbeing of my family.  Positive thoughts and positive people are what make success stories. 

Tomorrow I will make my own success.  I will pound out the lines.  I will stay focused on the task at hand.  How will you spend your tomorrow?

RU serious? The MT downward spiral has - nothing to do with the recession. -msg

[ In Reply To ..]
It began and was building up steam even as our economy in the US was positively booming.

No, it's all about CORPORATE GREED, STOCK MARKET GREED, BANKER GREED. And corporate greed, dontcha know, is what caused all of this.

tell me - Hammer

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Tell me then...what other company is offering 10 cents per line, full-time position working weekdays during the day, 28 days of PTO per year? Every single company listed on these boards is making changes...not just MQ.

The grass is not always greener on the other side of the fence, but you are welcome to check out that side of the fence and tell me how green it really is...or isn't.

They're all following MQ's lead. Unfortunately. - If MQ jumps off a cliff, well...... nm

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x

Not me!!!! Grass is a lot greener, by - GETTING OF TRANSCRIPTION.

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Face it! You know and I know, it is a sweat job now. Are you a suit????
MT for 18 years. Granted, way less money than 5-10 years ago. - Hammer
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I'm just not disillusioned that MQ is the only company going through change. IMO working for any other transcription company would be a step down because of the benefits, hours and, yes, even the pay, as little as it is. If you can get out, good for you! As a single mom to 3 boys, I don't have that option.
Pay - oldMT
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I just don't see how anyone can make a living as an MT if that is their only only income.
not me! - oldMT
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I have never gotten a raise in 3 years. I still make the same as the day I started. So this whole cutting wages has really got me down. There is no hope of making more money. That is sad.

tell me - oldMT

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You are lucky that you make 10 cents per line. A lot of us don't. Are you a Tier 3?
Yes - Hammer
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.

10 cpl would be fine - IF

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you were doing straight transcription. I get 99.99% ASR at 5.5 cpl which is a horse of a different color.

If I may ask, what is your ratio of transcription to ASR?
About 1/3 Tx, 2/3 ASR, but it widely varies daily - Hammer
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x
10 cpl would be fine for me too - oldMT
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My ASR will be 4 cpl

I don't know where you get 28 days of PTO, that's not true...... - Kiki

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It's more like 18 days.........oh how I WISH it were 28 (4 weeks)!!!
one CAN earn 4 or more weeks PTO... - if you have worked here umpteen years
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I earn 7.7 PTO hrs per pay period, which comes out to about 5 weeks.

And no, am not a suit, so don't even go there.

You are absolutely right..it is it the Industry as a whole - simply put, we are not valued or respected

[ In Reply To ..]
that is the fact, we are seen as obstacles to try and try to get rid of by inventing better technology (which actually I agree...it is the nature of evolution)..but for now..as long as they absolutely require us..they do not have any respect for what we do.

Your post is wonderful! I work for another company that is also bashed. sm - Anon

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I am not going to mention their name because I will be accused of lying or of being a suit. I am neither but I am an MT who is glad that she has a job and a good one at that. I do make good money, I don't usually run out of work, and I have always had a positive experience with anyone above me, whether a Lead MT or in the corporate office.

MQ and the few others that continue to grow will make changes that do not always seem like the best move, but they are running businesses, and sometimes that's what you have to do. Contrary to popular belief on this board, upper management at most companies do care about the employees and have had pay cuts and benefits cut. My husband was pretty high up the ladder with one of the world's largest companies one day and unemployed the next. Because of his position and pay, no one would touch him when they could hire someone younger, recently-educated and eager to work more hours for less pay. He has been unemployed for 2-1/2 years and does not have a superiority complex; he would even work at Walmart, but of course he's "over qualified".

Anyway, MQ would not have 15,000 employees, Transcend would not have 2,000 employees and the others that are in the 500 to 2000-employee range would not have survived this long if they were burning through employees and/or had everyone unhappy.

The few who are negative here are negative wherever they go, and it is pretty transparent that it is the same people over and over again, depending on which company they are currently at or were just at.

The best advice anyone could use if looking is to look at the facts and not the gossip. Ask the company how many times pay has been late in the last 10 years. Ask how many accounts they lost in the last 2 years and why. Ask how many new accounts they have started in the same 2 years. Ask what their average time-of-employment status is. Ask what percentage of their MTs are full-time and are able to make full-time lines. ASK THE QUESTIONS. I was amazed how many answer them, and they are not all with rose-colored glasses.

Ask for higher rates from the get-go and make sure that you show up to work when you are supposed to, produce quality documents without a lot going to QA (yes, the nasty research word) and show that you can consistently meet their requirements. I would bet that most companies, especially the bigger ones, treat those employees like gold, BECAUSE THEY ARE.

Should mention that the husband was in investments, not MT. - anon

[ In Reply To ..]
He was at one of the biggest investment companies in the world before he lost his job.

Refreshing - Hammer

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How refreshing to hear from a happy employee! Thank you, thank you, thank you!

Face it. They ALL deserve bashing. - Disillusioned

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Hahaha, sorry, but you do not know what - your talking about.

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YOU STATED: Ask for higher rates from the get-go and make sure that you show up to work when you are supposed to, produce quality documents without a lot going to QA (yes, the nasty research word) and show that you can consistently meet their requirements. I would bet that most companies, especially the bigger ones, treat those employees like gold, BECAUSE THEY ARE.

NO THEY ARE NOT!!!! If that was completely true, then why did this happen to the grandfathered employees?

You cannot help but be negative working as an MT because of how a company treats you. My husband has seen me work for this company over 20 years. He keeps saying this company is a bully and MTs are treated with abuse.

I am known in my neighborhood and all the volunteer places I work at and at college as one of the most positive, influential encouraging person they have ever met. Quit frankly, working here, you cannot help but feel beaten. Cannot wait for school be done soon. I am not stupid and have learned a lot about EHR/EMR as I am going to school for health infomatics. I know more than you know about how MQ is running and what their goal is.

I sent you an email - Wondering

[ In Reply To ..]
nm

I quit MQ today because they are taking advantage of their employees plain and simple...nm - Off to bigger and better things

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nm

Congrats and much happiness - to you!

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I would love to be next out the door. Good luck to you!

I disagree with Wonderful Post...that MedQ and Transecend would not - have the business if they were so bad

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the fact is..the disregard MedQ and all big MTSOs have for the very heart of this production is enabled because of we are mostly women (who by our nature lack initiate...please do not kill me for that, but it's true, we are too busy raising families and other things), but MOST IMPORTANTLY it is because we are isolated group. That is their greatest coup, we have no way to get together and present ourselves as a cohesive group not to be messed with.

Is MedQuist Really That Horrible - LittleMo

[ In Reply To ..]
I just left MQ a month ago and it is every bit as awful as it is reported to be. I met my standards - in fact, exceeded them. When I was hired in 2005 there was work to be had and I worked as much OT as I could get my hands on - and that sometimes amounted to more than 120 hours in a pay period. As time went on, more and more of my account was going offshore to India and there was less and less work for domestic MTs. It got to the point where there was no schedule - it was work whenever there was work because, of course, we had to make up hours. As far as contact goes, if I sent my CCM an e-mail on Monday morning, it was usual for me not to get a reply before Wednesday. If it was something I needed an immediate answer for and I couldn't get her on her cell phone, I was making my own judgement calls and documenting my attempt to contact her via e-mail. And we haven't even talked about the times when my pay was short - at least $100 short. When the work flow issue got to where making minimum wage was better than what cents-per-line pay was, that's when I left. I respect everyone's opinion but I don't think that looking at a company's numbers and time in business is proof of being a good place to work or them being a nice employer that will assist in making a pleasant work environment. In today's economy people are staying in jobs because they need the work and not necessarily because the love the company they work for. The big corporations don't care and never have and it's always been all too easy for them to get away with feeling that way. The virtual environment we have makes the pursuing of any kind of dispute a drawn-out and expensive proposition which few people can afford, either money-wise or time-wise to do and corporations know that.

I am not and never have been a negative person by nature, quite the opposite. I love life and like to see the good in everything and everybody. However, in this case, I have to say I'm glad I left MedQuist.

Hammer - Tool Time

[ In Reply To ..]
...glad you be the hammer and not the ax...

I was thinking that myself. - Definitely a "tool".

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x

An Unhappy Person - PT

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Case In Point: Some People Are Just Happier Being Unhappy.
Some people are just happier making a living. - no name
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I just don't like making a fraction of what my skills are worth anymore. MedQuist isn't making a fraction of their profits. Management isn't making half what they did. That is my only problem.
Well, board of directors are making over - 1 million and a half total.
[ In Reply To ..]
I do not see their pay having an issue.

Thank you - anonymous

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Thank you for your post. I needed that. Tomorrow will be different for me. Heck, I may even shower!

No, but medical transcription in general is. sm - Nickname/Alias

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Okay, you're making 10 cpl/6 cpl asr today.

But what happens when:
1. They drop the ASR rate for everyone to 4 cpl. Look for it.
2. They "reevaluate" the market trend and drop everyone's base rate again. This is per their own email. Look for it.
3. Benefits go down yet again. Could be PTO or insurance again. Look for it.
4. They start paying vbc only. Look for it.
5. They stop paying full asr/trx rate for canned text as other companies are already doing this. Look for it.
6. More work is outsourced/EMR takes an even bigger slice. Look for it.

If you're only living for today and what you are getting today, then you will regret it *tomorrow* down the road. The only answer is to move out of this field.

And how is it that you get 28 days of PTO as an MT. Are you a former Spheris employee or something? MTs here at MQ have never been given 28 days of PTO unless you were formerly QA grandfathered into MME. I believe it is 18 days max for MTs or something like that.

Also, you can be sure they already have it mapped out...sm - Nickname/Alias

[ In Reply To ..]
What cuts will be next and when. They plan all this stuff out well in advance. It is their MO.


Mapped Out - SwapBoardJoke

[ In Reply To ..]
They may have things mapped out, but everytime a new "program" comes up or "great idea" I always ask and tell my boss "wonder how long this will last" being a smart alec as their stupid wonderful ideas are nixed within 3-6 months on average...i.e., QA critical errors, swap boards, and so on...They know how to play number games for sure to cause mass confusion, but they ain't all that...

I've been with MQ for 18 years. I earn 7.4 hours of PTO every pay period - Hammer

[ In Reply To ..]
.

Reality check - alphamt

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You may be right about this being a better deal than most, because you have been with the Q longer, etc., but as in any financial situation, some do better because others do not. That goes all the way up the chain. I too have been an MT what seems like forever, with Q since 2000. My pay has nearly halved. My ability to get the work out has slowed because of the difficulty, searching the internet, re-checking for QA, and being unhappy with my job. It is no longer a job worth taking a hit in benefits for, as we all know. You may be able to maintain a good attitude and production, but each time the Q makes changes (often sudden and indifferent to the changes we must make to offset theirs), we are always the ones having to give up something. It is never the other way around, and there are plenty of excuses why. My hope is to find a new profession or job where I am appreciated for my experience and abilities, and get some type of compensation that motivates me to exceed expectations. For me, the mental aspect is hitting the nail on the head. While we are not working for the worst company necessarily, we are giving up a lot in order to stay employed and that is a sad reflection on the attitude of businesses in technology and the desire to find cheap labor overseas, irregardless of the cost to quality, ethics, confidentiality, or the economy of the country of origin as a whole. There are self-made millioniares and billionaires, and that is our money they are relishing in. I do believe in karma, for myself as well as the more successful. It may take a long time, but it will come. God Bless the United States of America.

OK get out but WHERE? - missindale

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This is all I know how to do. Have done for 30 years. I can't think of another field I want to go into (please don't even talk to me about nursing yuk) and if I did, I'd have to go back to school, come out and try to have someone hire me at age 50+, and take an entry level job. Ideas?

Exactly - anon

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In the last couple of months I have lost half my income due to changes at my company. I looked into a couple of associates programs that are hot. Paralegal and Pharmacy Tech. It would take 18 months to complete BUT, pharm tech pays just as low as MT does and while paralegals is a hot job right now, they are looking for cute little 25 yeas olds. I can't imagine me in my late 40's beating out the typical applicant.

I am just going to stick it out until the bitter, bitter end. Heck 10 years ago everyone said the industry would be completely gone by now and yet here we still are. It's nowhere near as profitable as it was, but it beats McDonalds (even if only barely).
if you feel you couldnt beat out a 25 y-o applicant - in your 40s, i KNOW i couldnt in my 60s!
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even though i can still pass for about 40-42, just try to even get that interview! there's just no way to hide your age anymore, especially with all the online applications and their *%#@! required fields.

Court reporting. ILP can't do face-to-face work :) - elle

[ In Reply To ..]
Some jobs are in the court room, a lot of jobs aren't. It is possible to start working with 2 semesters. There are private schools and community college programs - at least in my state, California. The community college near me also has a combination of online courses and inhouse courses. Sometime back I started classes, but had to quit because family problems got in the way. I was planning to do court reporting with specialization in medical. I found that learning the language wasn't as hard for me as nontranscriptionists because of my use of word expanders - it's similar to remembering your word expanders. I would go back to it, but my fingers don't move as fast as they used to and I probably could not meet the speed requirement anymore.
They're starting to fight VR and videotaping. - Theyre ahead for now, but just wait........nm
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AMEN! - MT

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I come on here and get so tired of all the bashing. I also have worked for other MT companies and I can tell you not one of them gave me my equipment for nothing, not one of them gave me the reference materials (Benchmark) for nothing. The MT industry is not what it used to be years ago. Technology is offering a new horizon here and the only way to win is to grasp it and go with it rather than fighting technology. Those of us who are willing will be okay. The ones who do nothing but complain, complain, complain, they need to take their complaints elsewhere. AMEN.

benchmark sucks - just saying

[ In Reply To ..]
rather use google

I have always liked benchmark - anonyn

[ In Reply To ..]
The one that MQ offers is not as good as the full benchmark experience. MQ offers the smallest one you can get so it does not include all the words that can be offered. I use google when benchmark does not come up with a word that I think should be in there.

We only get Benchmark because - Hammer

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Years ago MQ wasn't paying transcriptionists for all their lines. There was a lawsuit a couple years ago, which I believe settled out of court. MedQuist was forced to give its employees a year's worth of something to make up for the lost wages. We got Benchmark, very disappointing. I've never been able to find anything on that stupid site, which is slow, and I too perfer Google. Benchmark may be free to you, but for me it came at a price.

28 days PTO? - just me

[ In Reply To ..]
How do you get 28 days PTO?

One of the benefits of being with MQ for 18 years. - Hammer

[ In Reply To ..]
I earn 7.4 hours per pay period. I started out working as a trainee for a company called Secrephone, which was bought and renamed The MRC Group, which then became Transcriptions Limited, which then became MedQuist. When working for TL, I made $2.50 per page...a GREAT deal. When MQ took over, I made 11 cents per line, plus a quarterly bonus which averaged out to about $700 per quarter. They did away with the bonuses for a short time, and then re-implemented it into a tiered system and I regained a bonus of about $200 per month.

I also lived through that short period of time when nobody had accounts...you got the oldest reports in the Q...and it was a short-lived nightmare. They corrected their mistake and I was glad I stayed.

I'm not happy that my income used to be $68,000 a year and now is not anywhere near that. It's frustrating. I'm just saying that it's the same everywhere. These boards make it sound as if MQ is the worst place to work, and yet I'm reading posts by other MTs who run out of work on a daily basis and are getting paid 8 cents per line and lower.

I agree with the poster who said, if you don't like it, then leave. All the grumbling does is make other MTs doubt their company. In my case, that negativity affected my productivity. I'm not interested in listening to all the complainers who are on here with their negativity instead of working their scheduled shifts. I'm choosing instead to be positive. MQ isn't perfect, but no company is...and, at least for me, I can't get a better deal anywhere.

awe... I worked for TL too! - those were the days

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Totally miss that!
Me too! - Hammer
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.

Nothing personal but I think we don't need MTs - grandfathered in PTO either then. Better enjoy it

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NM

PTO - just me

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Um, I asked a simple question, a very direct question. You could have stopped at the answer.
Sorry - Hammer
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I was being attacked for my opinion elsewhere by somebody who asked the same question. I didn't mean to take it out on you.
sorry - just me
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Apology accepted. Thank you.

Math doesn't work out to 28 days. sm - Down with grandfathering

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By the numbers you supplied 7.4 x 26 pay periods only is 24.5 days.

I still say if they are going to do away with grandfathered rates, they should be doing away with your 20+(whatever) days.
Not true about salary either - Grammy
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I also started with Secrephone and went through all of the mergers and was making less per page but was grandfathered in at a higher rate than her/him. How much of a bonus do they give brown-nosers these days?
thats cause hammer cant add - hammer also makes 190 an hour!
[ In Reply To ..]
bwaaaa haaaa haaaa
Maybe he/she meant 4 weeks vs 28 days - sm
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7.4 hr x 26 pay periods = 192.4 hrs divided by 40 hours (1 work week) = 4.81 weeks PTO.

I earn about the same amount of PTO hrs per pay period and it's definitely 4+ weeks PTO. The one perk of longevity/seniority with MQ, woo hoo!!

you can be positive all the way to bankruptcy - NJA Queen

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I agree with some of what you state, but rolling over and settling for whatever crumbs MQ throws our way based on "client demands" or "industry standards" is pathetic. Why aren't you and I and everyone else making $68,000 or more? Because MQ decided we aren't worth it anymore. We definitely are, but MQ is not willing to pay any more than they absolutely have to. Minimum wage for everyone. No one put up a fight and AHDI looked the other way while MQ was screwing over clients and the MTs. Every one just accepted the pay cut, then the next one, then the ASR cut, then the schedule requirements, on and on and on. They did it in little pieces so we wouldn't notice, like the frog in the boiling water. Finally we look up and the great job we once had is no longer there.

I am positive that this isn't MQ last pay cut, all new hires are at 4 cpl ASR no matter what tier, that will be coming our way soon. I also am positive that between MQ and AHDI they have ruined this industry and the only recourse is to get out entirely. MQ may be giving you a better deal than anyone else, but seriously, that is flawed logic because the deal we have now is terrible. It is a disgrace and a slap in the face for the schooling and experience that many of us have. Do you really think with all your experience you are only worth minimum wage? Go ahead and be okay with your 10 cpl and your 28 days of PTO today because before you know it MQ will take that away too and blame it on "market conditions" or "trying to stay competitive."

As for me, I am putting my husband through school both financially and physically with papers and so forth so when he is done he can get a promotion and I won't have to work. At least his company is willing to reward and compensate him for his experience and knowledge.
The US middle class is a thing of the past - L&L
[ In Reply To ..]
It's not just MTs who are being beaten into the ground. I usually only have time to read Vanity Fair. You should check out "Of the 1%, by the 1%, for the 1%" in the May issue. I hope your husband did some research on the coming job market in 10+ years. The future ain't bright for the Good Ole US workers.

I worked for MRC which became MRC Group, then Medquist. sm - CrispyCritterMT

[ In Reply To ..]
This was from 1990 to 2000. Don't recall it ever being TL. I had 26 days of PTO before Medquist took over which they took away and only gave us, I believe, 3 days a year. They also took away my 1/2 cent second shift differential. When did they start giving PTO hours again?

MQ and a union - old and burned out

[ In Reply To ..]
There is no way a union can save a dying industry. It could not save the auto industry or the garment industry and it cannot save us. That being said, I can guarantee that there is not one executive of this company who is making less money than he made 20 years ago (if he was even working then). The only thing I'm glad about is that I am on SS, work part-time and do not have to rely on MQ for my total income.

so if ALL american jobs & industry leave the US, - what will be left for us to do?

[ In Reply To ..]
i mean, we cant ALL be nurses. even if we could, pay would just go down there, too, because there would be a glut of them, just like there is starting to be with ultrasound techs, vet techs, and soon, coders.

we cant all be managers - who or what would we manage? teaching is a dying industry, too. most of the teachers i know are always out of work, or between jobs, or collecting UE. it'll probably all be done online someday soon, anyway. plus with colleges raising their tuition to beyond-ridiculous, who can afford college?

no point getting into construction - that industry has taken a nosedive. maybe be an airline flight attendant? the airline industry is walking on thin ice, between fuel prices, aging passenger jets (most are more than 20 years old - scary), and passengers who cant afford to fly. Or to go anywhere at all.

what career can we 60+ MTs learn to do, that would hire us at age 63-65 as newbies? yet we cant retire, because our 401Ks tanked after 9/11 and the so-called great recession (i.e., depression). and those of us in MT have not only NOT been able to save for the last decade, but some of us have been raiding our retirement money already, just to try to stay in our homes.

i sure would like to know exactly what we're all supposed to do next.

My sentiments exactly - SpherisMTtoo

[ In Reply To ..]
Your post reflected the thoughts I've had over the past year almost to a T, except that I am only at 9 cents a line and 18 days PTO. My income is down $15,000 dollars from what it was a few years ago, and I lost the benefit of the extra PTO Spheris gave us instead of paying us for holidays, but as a single mom, I feel grateful that I still have a job, can work at home, and as long as I stay focused and am willing to work OT when the work is plentiful, I am still making a decent living. I know I couldn't make what I make anywhere else at this point, so while I'm less than satisfied with how things have gone since switching to Medquist, at least I have a job and we are surviving. It has always been my opinion that these kind of boards mostly attract the gripers and complainers, so I tend to not come here very often for that very reason.

that bad? - movedon

[ In Reply To ..]
Seems that way. Worked for a "big company" myself and didn't like it. So... I went and looked for another job. Sent out 7 resumes, took 4 tests, got 4 offers. Went with a somewhat smaller more intimate company (yes, they know my name, about my family, even my pets'names). No annoying QA, 2 wks paid vaca and holidays (always off), benefits, no shift work or weekends, but plenty of work. Oh, did I mention, some accounts pay double c/ln what the "big corp" did. Yes, I was not gonna hang around to be beaten up by them, too much BS, so I moved on. They stink. So if you decide you don't like somewhere or something, go somewhere else.

Is MedQuist really that horrible - ex-Q

[ In Reply To ..]
Yes, yes, it really is. In fact, it's worse!

Yes - mom2huskies

[ In Reply To ..]
In fact it keeps getting worse every day.


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What A Horrible Day, Or Should I Say Week Or 2.
Mar 23, 2010

 OMG, what a horrible time I'm having.  This pay I'm not even averaging my minimum.  All around the country again.  What happened to lock down?  I thought I sent 2 reports to QA but forgot to mark the QA box.  Not my fault for the blanks but according to what I've been told, if we just can't understand the dictator, we have to send it to QA.  MOST of the work I send to QA they can't get either, but its counted against us anyway.  W ...


M-modal Being Horrible
Jun 07, 2010

I know there are a lot of comments on here about M-modal being horrible and I have to definitely agreed, it is the only VR I have used so nothing to really compare it to but cannot do many more lines per hour than I transcribe (usually about 275 lph or so), anyone willing to share how much they do on M-modal and how long the account has been on VR?  Just my curiosity since I don't seem to make any progress in increasing my lines per hour.  Thanks in advance. ...


Started My First Job, But It Went Horrible!
Jun 08, 2010

Hey everybody, I just needed to vent a little bit. I started my first day on my first job, and it went absolutely horrible. I was using the Emdat InScribe platform, which seems easy enough, but they have sooo many templates that the doctor should be using and isn't. My first few reports were okay, but then everything went downhill. I'm supposed to use the templates, but half the time, I had to erase 3/4 of them because it wasn't what he was saying. The wrong templates would load, ...


SenTel - Horrible Pay
May 24, 2013

Starting rates range from 5- 5.5 cpl for transcription and 2–2.5 cpl for VR editing. This has become unreal.    ...


HORRIBLE COMPANY!!
Jan 03, 2014

I would just like to say that Nuance is ABSOLUTELY HORRIBLE! If you are thinking about working for this company, DON'T! Second, I was wondering if anyone knows who I can call about my pay check. I was lead to believe that everyone got paid on 12/27/2013. That would have been my first and ONLY pay check with them as I quit a week after I started, but I have yet to recieve that pay check. I need to find out when they plan on paying me for the absolutely absurd training that they have you do a ...


Horrible Dictators
Jan 11, 2014

it's not just foreigners. :p  ...


S/l Horrible Pincer Repair
May 19, 2010

Sounds like "horrible pincer repair" ? ...


Tried To Work For Alltype And It Was Horrible! Sm
Dec 02, 2010

Since I got laid off from Webmedx in September I've been on unemployment. I tried to work for Alltype and couldn't do it. The pay was alright but the support was awful, they just threw me into the job with no training, hardly any information on my accounts, no contact whatsoever from supervisors. I didn't even know who my supervisor was! Has anyone else had a bad experience with them? I worked 2 days and quit. No QA feedback or anything. I don't know if I can MT again. I' ...


Help Please With Horrible ESL (16th Report In A Row) SM
Mar 14, 2011

HEART:  Normal sinus rhythm.  No S/L tympanus murmur was ordered.  TIA ...


SoftScript Support Is Horrible
Jul 22, 2011

whatever you do, don't work here.  they give you work, take it away, you sit here with no jobs all day and then they want you to work on your days off, or want you to work when it is not your shift.  support is horrible, won't even give you a phone number to call.  have to email and wait, losing time you could be working.  just don't do it. ...


Horrible, Awful, AARGH!!
Apr 10, 2012

Here's a good one for the day. Just got hold of an Asian dictator, who proceeded to whisper and mumble through the whole dictation, with another American dictator standing right next to her dictating. Can you take a guess which doctor I understood more clearly? I'm sooooo sick of this screwed up mess!!!!! ...


Horrible Sound And Tone
May 30, 2012

Is it just me or has the sound and tone of most reports become almost unbearable?  I adjust everything and have two headsets and the sound still is not as good as it was before.  ...


Horrible Dictators Today
Jul 09, 2012

Absolutely the bottom of the barrel today...terrible dictators and one after another after another short reports.  Line count will surely take a hit today.  ...


Nuance Horrible For References
Feb 12, 2014

Nuance is horrible for giving references needed for new job but should have figured.  Now they are holding me back from getting another job how nice, glad they can manage ti pay their bills but hold others back frim doing the same!!! ...


Horrible Dictators Being Added To SR.
Jun 10, 2014

Let me preface this by saying that I know that ultimately this is what we're here for, to train the systems to understand every dictator.  With that being said, has anyone else noticed that some of the dictators who have been purely straight transcription for years (while all of their colleagues are on speech wreck) are now on speech as well?   These are doctors that without several paragraphs stored in your expander program, there is no way you could understand what they are say ...


I Feel So Horrible Right Now!! I Went To Work For
Dec 22, 2014

Mickey Ds and I was SO happy.  Well, I do have panic disorder, but maybe all these years what I thought was panic was something much more serious.  I had all the symptoms of panic, but it would always start with the heart pounding.  I am on something for anxiety and still my heart has been pounding.  I am probably going to have to quit my job as bad as I hate to.  I LOVED getting out and seeing people, making new friends (even met a guy!), but there is not one job there ...


They Need To Either Spread This New Horrible Account
Mar 13, 2015

out so thin that everyone only gets a couple of them a day lest we go completely insane, or at least pay a good hourly wage while tackling it, and still spread it around thin.  It's beyond horrible.  Of course the other solution would be to have a meeting with the worst ones, let them hear what we're hearing, and try to coach them on even halfway trying to speaking clearly if they don't want a million blanks, but that'll never happen.   I also love the ones w ...


Resigned From This Horrible Company!
May 31, 2015

I quit with NO notice 3 months ago and sent a scathing resignation letter, the BEST thing I ever did!!!  The letter I wrote was completely accurate, reason why I probably did not receive a response.  I am so grateful I was able to find a job 5 minutes from my home paying me an hourly rate of $15.00.  Does not sound like much but considering that my salary had steadily decreased with "Screwance", it's awesome!  No stress, no crappy emails letting me know I made an error, ...


VA Hospital Background Check Is Horrible!
Oct 12, 2009

You must be fingerprinted and tell them what you've been doing since the day you were born. Whoever said it is just a cursory background check was lying to us. ...


Documed - Horrible Test Recording
Feb 28, 2011

I tried to listen to the file provided for an orthopedic test for a job with Documed.  It was a horrible recording.  Forget this! ...


Sound Quality Is Horrible This Morning
Oct 14, 2012

Seems like it just happened overnight. Wasn't this bad yesterday. Sounds like they are talking through a big old thick sock.  ...


WordMed.Biz - Fake Ad Or A Horrible Company
Jul 17, 2013

Search doesn't seem to be working. I see the ad for WordMed.Biz has 14 negs. Is it a fake ad or a horrible company. TIA. ...


Sheesh. Today Is Horrible For Bad Audio And
Sep 15, 2013

I begin to wonder if the reports of them sending the good stuff overseas and leaving the junk for us are true. Honestly, today nothing but horrible cell phone or who knows what audio and 15 minute long non ISR by new dictators who are bad too, and the ISR ones have such awful audio the time it takes to figure them out is redonculous. My line count is a joke and they want OT? Not if I continue to get this crap, thank you very much. ...


Horrible Sound Quality Today!
Dec 15, 2014

Most of the dictations I'm getting sound raspy and crackling, with sound weaving in and out.  I'm so on edge from straining to hear, I can't wait for this to be over. ...


Stay Away From Precyse... Horrible Company!
Jun 23, 2015

nm ...


Completely Fed Up With Horrible Transcend Voice Wreck
Jun 16, 2011

I am on working right now and had to get away and vent on her for a second because the editing with voice wreck is SOOOO bad right now, I am putting way more effort into the reports than what I am getting paid for.  There are amazingly stupid mistakes, whole sentences missing, other sentences made up that are nothing like the dictator is saying.  If this is going to be the way it is tonight, it's gonna be a short night for me.  I refuse to make crap pay for this kind of work. ...


I Feel Just Horrible, Got 2 Critical Errors In The SAME Report....sm
Aug 11, 2013

I got a rather lengthy dictation by the most horrifying ESL physician who happened to be dictating next to the emergency room radio for traumas or something similar (bad dictator + lots of radio noise + already noisy emergency room).  I was so flustered and frustrated by the time I finally managed to finish editing it that I could've cried.  I spent an enormous amount of time in the report, and yet I was still not careful enough not to make 2 very stupid mistakes.  Yes, they ...


Another Day Of Horrible Output! And They Expect Anything Resembling A Good Count??
Oct 03, 2013

Add to that, I am getting accounts from all over the place. Exhausting and demoralizing. ...