A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Yes, I'm one of those rare people who used to like her HDSM. When we changed to the POD system, the only thing that made me happy was that I kept her as my HDSM so I "knew I could talk to her." Whenever I've had an issue, I was able to call her or email her and request a call, and she always called and we always smoothed over the issue. That was then. This is now. Yes, I've talked to her (finally!!) and I left the conversation feeling good and like I wouldn't be quitting (yes, I told her if something specific didn't change that I'd be forced to quit). She said she knew about the problem, had a plan (which she told me) for fixing the problem, and gave me a timeline for having the problem fixed. That timeline has long since passed. As she was my HDSM for years, I know this isn't her, but at the same time it is. I used to be one of maybe 100 employees under her. Now that number has at least doubled. I'm now one of a pod. One of a group of sheep who are nameless and faceless. Just another employee who isn't thought about. So frustrating. So sad.
I used to like my job. Even when things changed, I still liked the core of what I was doing and I liked my manager. Now, the emails bother me, especially when they all say the same thing...this is how you use Teamwork. Hello!! If you haven't figured out Teamwork yet, then you should just fire yourself and you have no business working for a computer-based company. I don't need a reminder email every week about how to do it, especially when that email is longer than 2/3 of the reports I type.
I hate thinking about leaving a company I've put 25 years into...but I feel my feet pointed toward the door, slowly walking toward it. The only thing that keeps me here is thinking that there are companies who are worse (or the same) than MM, but that feeling eventually won't be enough to keep me here. And I won't be missed, as one of the faceless and nameless sheep trapped in a pen called MModal.