Help please - Fluency for Transcription

I know there was some discussion about the new 7.4 version of Fluency and a decrease in lines. I had not yet made the conversion, so I did not pay much attention. I was converted yesterday by one of our eversohelpful support team members. Ever since then, I have been working my fingers to the bone and I am barely making 150 lph. It is totally bizarre. I usually averaged 200+ and now I'm down to 155-160. Not saying that for any other reason other than c ...

Cant get into fluency for transcription manager to change password, says to contact customer support. Does that mean tech support? Do we still have to send a remedy ticket and wait for them to call us or can we call directly to 1-800-DICTATE like we used to. Any help is truly appreciated. Thank you. ...

I have one dictator who likes making sublists. I know how to make a list using Ctl + Shf + l to make bullets but don't remember how to make sublists (indented with bullets) or even sublists below sublists. I've looked all over the tutorials but can't seem to find it. Does anyone know how to do it? ...

Has anyone been on it yet and can tell us what issues were addressed? ...

The new MT fluency I downloaded- obviously this is where we get work. Does not have work right now? No jobs are coming up, just wondering if there is something I didnt do right-just got back from vacation. ...

I'm am away from home with my laptop and need to work tomorrow morning. I thought I had Fluency 7.2 loaded on here, but I don't. It's version 7.1. Can anyone please let me know where to find the llink to download 7.2 is, or send me an email with the link?!! I know I will get in trouble if I try to work on the old version. I have the email from my TSM saved in the email system, but it won't let me get past the first page of emails to find it. &nbs ...

What is the best way to make required lines in Fluency? Got my hand slapped today being too slow. ...

not working? I am ready to chuck this MM rattletrap computer into the trash pile ...

I suspected this because I thought "I know I typed that correctly" but this time I saw it happen. I'm doing a standard report and typed metaphyseal awl, but Fluency changed it to metaphyseal scar, it just changed period. How does that happen? Lord have mercy, I really hate this system. ...

I have tried and tried to like this stupid platform, but I just do not know if its me or the platform. Before i used to get 1800 to 2000 lines a day no problem. Now I can barely get 1000. I just don't get it!!!!! I am on the same acct, I'm not doing anything different, it just kills me!!! What is it? ...

Just curious. Try to stay on top of what is going on in case I ever HAVE to reapply!!! ...

Loaded 7.4 on my own computer. Downloaded and put icon on desktop but I am unable to open it. I sometimes will have this problem if I load links from MM through IE. I used Chrome and FireFox but still unable to open... Spoke to techs in India and they said it is because I'm using my own computer and to contact a domestic tech through my TSM. You guys know so much so I thought I would send this out to you :) Anyone?? ...

I have found my line count dropping with the 7.4 and I really don't like it. Seems to be more steps to take just to get out of the ADT field. Anyone else feel this way? ...

Job didn't upload, said I can't access system until it can receive jobs! ...

get back in again, will you please post that it's back up again? Nobody ever seems to post that & I'm always late to notice it's up again! And I will do the same if I notice it up first. TIA :) ...

and I haven't even started on it, just took the training. Anyone else? ...

Don't like it. Hate having to hit the shift-alt-key combination. Extra steps to upload. Blah. ...

Let's hope it's down for an extra hour after my shift...that'll be my hour of OT! ...

add a blank line while in auto-numbering, like if they want #1 to be in several different paragraphs before going to #2? ...

Does anyone find this program to be better than Word...?...and does anyone find that they really can do double in production? Just wondering as some have posted that they can get 600 lph....and Pinocchio, I think, had children. ...

Anyone else having trouble with loading client profile? There is a master ticket #1347839 for anyone having these issues. ...

"All hands on deck." Really, someone needs a new line, geez BR! How about you put your hands on deck! ;) ...

My account is in the process of switching platforms. The new platform will be DocQscribe, now called Fluency. Does anyone know if copying and pasting from MS Word to DocQscribe/Fluency is an option? I would only need to do this until I purchase a new shorthand program. I'm using a very old one and I have been told it will not work. ...

Is this thing a joke? Who monitors this stuff? I got my scores and got a 1.0 on highlighter usage. I use it all the time! I then got a 5.0 for speeding up playback. I never do that! Also got 1.0 for using arrows, Ctrl, Alt, etc. I use them all the time too. What is the point of this? ...

Anyone else having painfully slow downloads?? Finally get a little work and it's taking FOREVER to download. My internet seems very fast, so has to be a Fluency issue. ...

Help please - Fluency for Transcription - kcmt

According to TSM, we can no - longer get to the "dep"

they shut it down for us to see - sm

"DEP" secret - kcmt

You can get stats just not old reports - nm

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