A community of 30,000 US Transcriptionist serving Medical Transcription Industry

F11 e-mail - GImme a break

Posted: Jun 09, 2011

Now we have to fill out a Q-Care ticket and make sure we justify why we used F11?? Just another way for them to squeeeeeze a few more pennies out of us.

A plague on their head, a pox on their house. Bah!!

F11 - Sick of this

[ In Reply To ..]
May the fleas of a thousand camels infest their armpits. May they sleep in a bed with a billion bed bugs. They can sit on a stick up their *** and spin till they puke.

I F11ing wont do it!! - Sickofit

[ In Reply To ..]
I'm tired of all the freebies...If I F11, they can look at the report and see if it justified an F11. Let them pay someone to do it!!

me tooo!!!!! - nm

[ In Reply To ..]
x

They don't care why you F11 a report - every reason is not a - valid reason to them. nm

[ In Reply To ..]
.

Where's the LIKE button?? - LOL

[ In Reply To ..]
And may they have hot sauce poured up their collective nostrils.

Question - How long

[ In Reply To ..]
They're not paying us for the time it takes to fill out a Qscare ticket. How long does it take you? For me and my Internet connection it takes 5-10 minutes.

I have a good internet connection and it still takes a long time. - It is the MQ site, not you.

[ In Reply To ..]
And if you can't remember or figure out whether it is an incident or service request, it takes even longer. Very inefficiently set up (duh! - what's new?)

I have a good connection with a high speed DSL - and filling out a ticket takes

[ In Reply To ..]
seconds. I find it a useful tool. I also don't think the F11 thing should be big deal. If you F11 for a legit reason, don't worry about it! I do believe they try to break down morale so don't let it!

I have been doing that all along anyway, just to cover my..."bases". I also make a personal note in my log book as to the reason I F11 a report, for the same reason. It's come in very handy more than a few times when they come a calling with the "explain why" inquisitions.

Of couse they will take away one of the last remaining effective tools that us MTs have! It's only to be expected of this company! Next they are going to have us fill out a form when we stay idle for a few mintues to take a bathroom break! "jusify the 2 minutes you let a job sit"! lol!

I have sent so many requests to tech support to have bad dictators removed from VR that you'd think they'd be sick of me, but I have had success with many. It just takes cooperation on the part of the transcriptionist.

Face it, this industry will never be what it was, so if we CHOOSE to continue working here, we may as wall learn how to play their game, and play it well. It's how I keep my sanity anyway. I'm getting good at this game for an old gal!

Carry on with your heads up! don't let "them" win!

I have "covered my bases" too for F11, but, - dnr

[ In Reply To ..]
along with my "abuse" warning (quotations because I don't agree), I was told others were using F11 for these doctors. Well, the problem is not with the doctor, it's with the ASR output!!!! The doctors are speaking clearly. The output of their DQSpeech program is pitiful and, IMO, unacceptable.

re: how long - mac apple

[ In Reply To ..]
5 to 10 minutes? that adds up to a lot of time!

I don't do it much - How long

[ In Reply To ..]
so can't complain, but unfortunately I have to do it while time is clicking away on my time clock. I could sign out of DQS completely to fill out a ticket, then sign back in on my own time, but then we're talking getting back into transcription 20 minutes later, which means working 20 minutes later that day. . . I kind of resent any time it takes to do anything except what I get paid to do, like QScare, conferences, etc. But there's another thread about that.

what is QScare and what are these conferences people talk about - lost1

[ In Reply To ..]
?

re: Qcare ticket - Pinkie

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I don't care how slow your internet connection is, taking 5 to 10 minutes to fill out a Qcare ticket or even read your e-mail is way too long! If your connection is so slow, how in the world are you getting enough work done in a day? u can't possibly be making your quotas! I live in a very rural area, almost everyone has satellite and DSL now! First thing everyday I check my email, it takes seconds to a couple of minutes to read and respond if needed. If the need to fill out a ticket comes out, done in seconds....

Perhaps if it really takes you that long to check, read and fill out forms, you should have your service upgraded!

NOW FOR THE DISCLAIMER: I am NOT trying to be mean. I just think that technology has reached into the woods deep enough now that we should all have good, reliable and fast enough service to get our work done. MQ does have certain system requirements also...

Thanks for your confidence - QCare ticket

[ In Reply To ..]
You started out your thread saying "I don't care." Thanks. I've been dealing with a deadbeat mom-and-pop phone company in my country town for SEVEN years. Yes, seven. I have no choice of phone/Internet systems except for satellite, which some MTSOs don't allow. I moved into a brand-new rural neighborhood with the verbal promise that hard phone lines would be installed, but they renegged on their promise after I and 2 other families paid our money, built our (humble) houses and after we moved in. My phone connection is even worse than my Internet and I INVITE you to call me to see for yourself, Ms. Doubting Thomas. Medquist documents take their good old time to download, but they eventually do by the time I'm through transcribing, and I DO make my quotas, have for the last 11 years. Your post made me feel like a liar, which I am not. Thank you for your understanding, confidence and support.

I understand - CyberlandMT

[ In Reply To ..]
Not the OP you responded to, but believe me, I do understand. Wish I had not listened back in 2004, when I was led to believe that if I wanted to work I would have to get high-speed internet (either DSL or Cable). Satellite was way too expensive back then. Neither DSL or Cable was available where I lived, so I moved. Been going downhill ever since (pay wise)..and I still see postings from MTs who are just now having to switch from the old C-phones (Legacy I think it was called) to DSQ. Sure wish I could have (should have) stayed on that system until it was defunct. At least then, we got paid for all the freebie ADT information we now have to provide.

And a side note to that - CyberlandMT

[ In Reply To ..]
The MQ Central website has so much (extra information that we don't need when we're trying to produce)...that we have to wade through trying to upload...The one stop shopping (whose idea was that???) is weighing us down. Takes too long to upload, if even it does. Many times I've given up and missed updates that were important!!!

re: Qcare - Pinkie

[ In Reply To ..]
I stand by my post. No one called you a liar. Such a sensitive flower. I am not assigned to provide you confidence and support. I posted a point of view and you posted yours. Okay, I am convinced, YOU and others have lousy internet service and I am convinced that good technology has NOT yet reached all corners of the states.

Like I said, I stand by my post and taking 5 to 10 minutes to read and answer e-mails and fill out tickets is too much time. I have been to towns in the middle of nowhere where you pay with quarters to use their internet and some are even still dial up, and can access and answer emails with one quarter. Thats all I have to say about this.

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